EY implements digital transformation with EXL

EXL and EY

Key Takeaways

EY has formed an alliance with EXL to enhance digital transformation initiatives in the insurance, financial services, and health care sectors, leveraging data analytics and operations management.

The alliance aims to provide clients with a comprehensive approach that includes performance monitoring and continuous improvement, building on successful past collaborations between EY and EXL.

Both EY and EXL emphasize the importance of tailored solutions to address clients' immediate needs while fostering long-term relationships and enabling agile, data-driven transformations in a challenging business environment.

EY has unveiled an alliance with EXL, a leading data analytics and digital operations and solutions company, to collaboratively develop and implement digital transformation initiatives in the insurance, financial services, and health care sectors.

The EY-EXL alliance will help clients take a comprehensive approach to digital transformation that incorporates data analytics and operations management across various sourcing models. This capability is complemented by a performance-focused foundation to effectively monitor, manage, and continuously improve operations, transformation, and execution.

This alliance builds on a series of existing projects that EY US and EXL have completed together over the past three years, leveraging a cross-functional team of both EY US and EXL employees and professionals.

Madhav Mohan, EY global client serving partner for EXL, Ernst & Young LLP, said: “I am excited about the possibilities this alliance offers. With the two organizations’ combined abilities in technology, operations and transformation, clients can gain access to tailored solutions that address immediate talent, experience and cost objectives, while also effectively unlocking the ability to truly transform a function in the longer term. This alliance focuses on building long-term, trusted relationships with clients.”

Vivek Jetley, executive vice president and head of analytics, EXL, said: “Businesses are facing an incredibly challenging environment right now in which they must continuously adapt to new operating models, rapid-fire changes in consumer sentiment and historic economic volatility. Together, EXL and EY US can offer an incredibly unique set of practical, real-world solutions that help clients manage this uncertainty by becoming more agile, data-driven organizations. We are thrilled to expand upon the great work we’ve already done with EY US to take on even bigger, more complex transformation initiatives.”