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NatWest teams up with Accenture and Microsoft to improve customer engagement
NatWest is working with Accenture and Microsoft to build a new customer engagement platform that will replace its multi-system, legacy frontline architecture. The new platform will integrate all of NatWest’s legacy front office systems across its contact center and branch...
IBM to transform its operations with RISE with SAP
IBM and SAP have extended their long-standing partnership as IBM undertakes ‘one of the world’s largest corporate transformation projects’ based on SAP ERP software, designed to fuel the company's growth and better support its clients.
Boeing cloud mega-deal takes flight
Boeing has strengthened its strategic partnerships with AWS, Google Cloud and Microsoft in a cloud mega-deal that will reduce the company’s reliance on on-premises systems and provide employees with connected digital solutions.
Microsoft and SAP share the love in new mega deal
Microsoft has chosen RISE with SAP on Microsoft Cloud, making it the first public cloud provider to adopt the solution. Microsoft and SAP have a long track record of collaboration and the Redmond giant has run large parts of its internal operations on SAP ERP for decades. However, the announcement that Microsoft has signed up to RISE with SAP to deploy S/4HANA Cloud (private edition) is still a huge endorsement of SAP’s cloud credentials - considering Microsoft has its own cloud ERP solution in the form of Dynamics 365.
Microsoft in rude health with Azure and AI boost
Microsoft announces the general availability of Azure Health Data Services and updates to Microsoft Cloud for Healthcare.
Google adds AI to BT in cloud partnership
Google Cloud has been selected by BT in a strategic five-year partnership to accelerate its company-wide digital transformation. BT will use a suite of Google Cloud products and services including cloud infrastructure, machine learning (ML), artificial intelligence (AI), data analytics, security and API management with the aim of delivering better customer experiences, reducing costs and risk, and building new revenue streams.
Ukraine needs more than just ‘flag washing’ from Big Tech
ERP Today asks why the Big Tech brigade hasn’t put its money where its mouth is and shut off current services to their Russian client base.
Microsoft eyes healthcare AI supremacy with Nuance deal closure
Healthcare may be one step closer to artificial intelligence (AI)-powered disruption after Friday saw Microsoft complete its acquisition of Nuance Communications. The $19.7bn mega-deal sees Microsoft extending its healthcare portfolio through Nuance’s enterprise AI tools that transcribe doctors’ notes, along...
Workday results top revenue estimates but fall down at profit, again
Workday has announced results for Q4 2022 and full year ended 31 January 2022, revealing an operating loss of $101m on the quarter and an overall loss of $116.5m for the year. For Q4 2022, total revenues were $1.38bn, up 21.6 percent against the same period last year with subscription revenues at $1.23bn, an increase of 22.2 percent. For the full fiscal year 2022, Workday recorded revenues of $5.14bn, an increase of 19 percent compared to last year.
IBM bolsters Azure capabilities with Neudesic acquisition
IBM has acquired Neudesic, the US cloud services consultancy specialising in the Microsoft Azure platform. Headquartered in California, Neudesic has more than 1,500 cloud and data experts located across the US and in India and provides the full scope of digital transformation services.
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