IBM and KPMG expand partnership to aid client use of SAP S/4HANA

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Key Takeaways

IBM and KPMG are expanding their partnership to enhance the implementation of SAP S/4HANA in the energy and utilities sector, aiming to prevent failures in Cloud ERP projects due to the lack of necessary technology and business expertise.

The collaboration combines IBM's extensive partner ecosystem and technical capabilities with KPMG's deep industry knowledge and experience in functional transformation, creating a comprehensive support system for clients.

Past success is highlighted through a four-year business transformation program at Liberty Utilities, demonstrating how the partnership can drive significant improvements in customer service and operational efficiency within the industry.

IBM and KPMG have announced that they are expanding their partnership to aid clients in implementing SAP S/4HANA in the energy and utilities industry.

The two companies are broadening their alliance to prevent Cloud ERP projects from failing due to a lack of the right technology and business expertise to fully integrate it.

IBM brings a deep experience within a broad partner ecosystem to the collaboration, while KPMG brings a business-led, SAP-enabled functional transformation experience and energy and utility industry knowledge.

As a team, KPMG and IBM have complementary skill sets across SAP technology implementation, cross-sector business processes, regulatory, risk, finance, tax considerations and operational issues. The combination of the firms’ skills and experience can strengthen outcomes for the benefit of clients and lead to successful enterprise resource planning transformation across the energy and utilities sector.

The pair have previously delivered a comprehensive business transformation program at Liberty Utilities, a provider of local utility management, service and support across the United States and Canada. The four-year program built on Liberty’s “customer first” project to revolutionize the company’s customer, finance, asset management, field services and supply chain operations.

Jody Allison, vice president, transformation, Liberty Utilities, said: “IBM Consulting has been our trusted partner and we continue our collaboration to accelerate our remarkable transformation journey.

“IBM’s unique relationship with KPMG brings valued finance and advisory expertise which will help extend our ‘customer first’ platform into every aspect of our organization, allowing us to deliver to our customer’s expectations, enable our employees to serve and facilitate growth as we will be able to easily integrate acquired businesses and assets in the future.”

Brad Stansberry, energy and chemical industry advisory leader, KPMG, also commented: “Identifying the potential value created by financial considerations up front in the planning of an ERP implementation can significantly improve the likelihood of success.

“Working with IBM Consulting and the business and technical expertise they bring will expand our ability to help our joint clients accelerate productivity and unlock growth opportunities.”