Cross Industry

Tapping the New Digital Workforce of AI Agents to Transform ERP Testing and Lifecycle Management

Despite the widespread adoption of cloud ERP, enterprises continue to struggle with missed deadlines, budget overruns, and unmet stakeholder expectations. These persistent challenges are largely driven by manual testing practices and inefficient support models, signaling a need for systemic change across the ERP lifecycle.

At Workday Elevate London, celebrating its 20th anniversary, the company focused on the future of agentic AI solutions, introducing new tools aimed at enhancing financial and human resources management, while positioning itself as a leader in the evolving landscape of enterprise resource planning.

Red Hat and Oracle have expanded their collaboration to enhance hybrid cloud adoption by offering certified support for Red Hat Enterprise Linux and OpenShift across various Oracle Cloud Infrastructure environments, enabling enterprises to leverage AI capabilities and modernize applications effectively.

At SAP Sapphire 2025, leaders emphasized that agility is essential for survival in a rapidly changing business landscape, showcasing innovative transformations from major companies like Mercedes-Benz and Mars Inc. and announcing a focus on embedded, agentic AI to overcome data barriers and complexity in enterprise applications.

Celonis is suing SAP for alleged antitrust violations related to data access, asserting that SAP's practices favor its own business process product, Signavio, amidst a shifting landscape where companies vie for dominance in process mining and data control.

At SAP Sapphire 2025, Sean Kask, SAP’s Chief AI Strategy Officer, emphasized a customer-focused AI strategy that integrates various models and maintains ethical standards, showcasing the potential of tools like Joule to autonomously execute complex processes while leveraging proprietary knowledge graphs for contextual accuracy, positioning SAP as a leader in AI-powered enterprise solutions.

As SMEs look for every advantage in operating their business, your SAP Business One platform can deliver significant new advantages, but only if it is allowed to evolve. Join us on this webinar where we’ll dive into how EVOLVE for SAP Business One from NTT DATA Business Solutions helps UK SMEs unlock potential, free up cashflow, streamline costs, and drive growth. What we’ll cover The SME squeeze: why rising maintenance bills, security gaps and upgrade headaches are holding you back. Operate made easy: how our Upgrade-as-a-Service and managed cloud hosting keep you on the latest SAP Business One release, cut overhead and let you focus on running your business. Innovate at speed: see packaged RPA, AI and analytics outcomes you can switch on instantly, like automating 500 invoices a month to save the equivalent of a full-time headcount. Real figures, real impact: examples of SMEs slashing costs, boosting security and driving productivity in weeks, not months. Why you should join A friendly, conversational format, no jargon. Practical takeaways you can apply immediately, whether you’re on-premise, in the cloud or somewhere in between. Who’s it for? SME owners, finance leads IT managers and operations colleagues Anyone responsible for ERP performance, cost control or digital transformation Ready to operate smoothly and innovate faster? Secure your spot now and let’s chat through how EVOLVE can free your cashflow and supercharge your SAP Business One.

Join ERP Today and NTT Business Data Solutions on this webinar where we’ll unpack why “RISE to Innovation: Why now is the time” and show you why now is the perfect moment to transition from SAP ECC to SAP S/4HANA and unleash the benefits of cloud, automation, analytics and AI. What we’ll cover Why now? – the case for moving off ECC, from SAP’s rapid cloud innovations to evolving commercial models. RISE with SAP, demystified – a tour of the latest Private Cloud offerings, including our “Zero Cost Move” and Signavio-powered Fit4Future process streamling. AI meets S/4HANA – practical examples of how to weave AI into your core ERP to unleash unparalleled efficiency and business outcomes. Getting the Board on board – tips for framing the business case, securing budget and fast-tracking approval. Funding your transformation – a deep dive into how our approach uncovers hidden savings and reallocates them toward innovation. Why you should join A relaxed discussion—no hard sell or jargon, just straight talk and real stories. Practical takeaways you can share at your next steering-committee meeting. Who should attend? IT and Finance professionals responsible for SAP ERP strategy, migration planning or innovation funding—especially if you’re running ECC and wondering just how to make the move to S/4HANA work for you. Ready to turn your ERP upgrade into an innovation accelerator? Secure your spot now, and let’s chat through the 2025 RISE roadmap together!

Join ERP Today, NTT DATA Solutions, and ServiceNow’s Agentic Service Operations for an insight-packed webinar. We’ll walk you through how to turn your worst IT nightmares into major wins, put unlimited intelligence into the hands of your IT teams, and streamline the end-to-end process of IT Service and Operations Management. What we’ll cover: A relatable scenario: it’s 3 am, your website’s down, alarms are blaring, and the Board is demanding answers. How “agentic” AI specialists kick in 24×7, combining ITOM and AIOps expertise to pinpoint and resolve issues faster. Real-world results: slashing incident resolution times, cutting costs, and protecting customer trust. Live demo: see the platform in action, from automated detection through resolution orchestration. Why you should join: Hear from experts in a conversational format—no jargon, just practical insights. Walk away with concrete tactics to transform Major Incidents into Massive Wins. Whether you’re an IT leader, service-desk manager or simply keen to see AI-driven service operations in action, this webinar is for you. Register now and let’s make sleepless nights a thing of the past!

Chase Christensen, Jabil's Vice President and CIO, emphasizes resilience as a business imperative, showcasing how the company's strategic partnership with SAP enables operational efficiency and adaptability through a consolidated ERP framework, real-time analytics, and a focus on AI-driven augmentation of workforce capabilities.

Inetum has achieved significant recognition for its ServiceNow practice, being named a 'Rising Star' by ISG in 2025, and has inaugurated a Center of Excellence for ServiceNow Agentic AI to foster innovation and develop proactive AI-driven solutions for digital transformation.

Inetum's ServiceNow practice has achieved ISG 'Rising Star' recognition and launched an Agentic AI Center of Excellence, marking significant advancements in enterprise technology that highlight the increasing integration of intelligent, autonomous capabilities in the ERP landscape.

The collaboration between SAP and Google Cloud focuses on developing practical, AI-powered enterprise systems that enhance innovation and reduce project risk, leveraging tools like SAP Joule and Google’s Gemini models for real-time access to actionable data and robust infrastructure, exemplified by successful implementations at companies like AMD and Suzano.

SAP's upcoming Joule Everywhere update in 2025 integrates generative AI agents across its entire ecosystem, enabling intelligent co-piloting and seamless decision-making within workflows while enhancing security and governance.

SAP introduces AI Foundation, a unified operating system for Business AI that simplifies enterprise AI development, reduces costs, and accelerates innovation through features like low-code tools and built-in governance, empowering organizations to quickly transform data into actionable insights.

SAP is transforming enterprise application consumption and implementation with its Business Transformation Packages, which offer pre-integrated, outcome-focused solutions designed to facilitate faster, modular cloud ERP modernization tied to key business objectives.

At SAP Sapphire 2025, SAP introduced a production-grade network of autonomous business agents integrated with SAP Joule, enabling organizations to execute end-to-end processes across finance, HR, procurement, and supply chain without custom code, while ensuring governance and compliance through SAP LeanIX.

As a business, you’re expected to offer your customers a seamless shopping experiences across multiple channels—whether they’re shopping online, in-store, or on mobile apps. Enter the omnichannel order management system (OMS).

Sage Ai automates tasks like processing invoices, gives you a real-time view of your business performance, and tells you what you can do to improve it. As technology moves forward, we move with it. Our 40 years of experience ensures you make the most of technology as it advances.

Explore advanced strategies for implementing expense management automation and how it can enhance compliance, efficiency, and financial insight.

Hidden security vulnerabilities in ERP and financial systems, such as excessive user privileges and inadequate access controls, pose significant risks to business operations and compliance, necessitating a shift towards automated solutions for proactive governance and risk management.

CIOs and CDOs face the urgent challenge of digital transformation amid mounting data debt, which complicates ERP migrations and decision-making; adopting solutions like JiVS IMP can help organizations manage legacy data effectively, leading to significant cost savings and more efficient modernization efforts.

Infor's April 2025 release introduces significant enhancements for CloudSuite customers, including advanced AI features and improved integration, but also poses risks to custom configurations that require proactive testing strategies to mitigate operational disruptions as organizations adapt to the rapid update cadence.

Vara Kumar, co-founder of Whatfix, emphasizes the importance of digital adoption in enterprise software beyond basic training, advocating for personalized, ongoing support that integrates seamless human and AI collaboration to enhance user experience across diverse applications.

Running a business isn’t just about processing transactions. It’s about managing the difficult, behind-the-scenes operations that keep everything moving. Organizations want to understand how they can maximize the value of their current technology stack investments. How they can get more out of their ERP system without needing to implement complex, expensive customizations. A modern enterprise platform lets businesses tackle more complex processes and workflows and lets them achieve this without disruption. In this session we will dive into how modern platforms help empower businesses to tackle the most complex internal applications, from streamlining workflows to automating intricate processes. You will learn how you can move beyond basic transactions and unlock the fill potential of your technology to solve the toughest challenges enabling greater agility, scalability, and efficiency across your organization. Attend this session to: Recognize the common shortcomings of ERP systems and other LCAPs when it comes to complex, mission-critical, or high-volume processes. Understand how implementing a modern, no-code platform addresses these shortcomings without the usual massive investment or a rip and replace project. See the business value of having more flexibility, scalability, and adaptability a the core of their enterprise software.

Google Cloud is transforming its Marketplace to drive growth and streamline partner economics through a new variable revenue share model, simplified commit drawdown for channels, and customer incentives, positioning itself as a central hub for enterprise software procurement and AI solutions.

Thomas Failer, CEO of Data Migration International highlights why the move to SAP S/4HANA is a must today.

In an era where traditional perimeter security is obsolete due to hybrid and cloud environments, organizations must adopt continuous access controls and real-time risk monitoring to effectively manage security and compliance, replacing static IAM models with dynamic solutions that enhance both operational agility and security.

The adoption of Artificial Intelligence in manufacturing is transforming decision-making, predictive maintenance, and quality control, with 80% of manufacturers investing in AI to enhance efficiency and innovation, despite facing integration challenges that require clear strategies and investment in workforce upskilling.