Inetum has rebranded its Unifii, bringing it under the Inetum name as of October 1, 2024. This change reflects Inetum’s broader strategy to streamline its digital services across the UK, Ireland, India and other growing markets, following the acquisition of Unifii in December 2023.
Unifii, known for its role as an independent ServiceNow Elite Partner, will now operate fully as part of Inetum’s global network, as of October 1st, 2024. The rebranding consolidates Inetum’s ServiceNow proven expertise in delivering integrated large-scale transformations. This includes optimizing and streamlining workflows on the ServiceNow platform for leading companies across various sectors, such as financial services, technology, media and telecommunications, service providers, manufacturing, retail and energy and utilities.
Impact on clients and service delivery
The rebranding will result in more centralized resources for clients. With over 28,000 experts worldwide, including 200 consultants based locally in the UK and Ireland, Inetum is positioned to offer deeper ServiceNow expertise and faster project delivery. Unifii’s strengths in ServiceNow implementations and consulting support will now be bolstered by Inetum’s broader capabilities and global reach.
For businesses already working with Unifii, the integration under the Inetum banner means access to a wider range of services, particularly in digital transformation and workflow automation. The move is expected to enhance the speed and quality of ServiceNow projects, providing more localized support within a global framework.
As an Elite Partner of ServiceNow, Inetum has more than 400 certified consultants, holding over 800 certifications across Technology and Operations Excellence, Customer Experience, Employee Experience and Creator Workflows. Inetum’s ServiceNow division is set to grow significantly over the next four years, with plans to increase its number of certified ServiceNow consultants from 400 to 1,500. This expansion is supported by the establishment of Centers of Excellence, which play a crucial role in maintaining and scaling the global ServiceNow platform, helping clients receive consistent, high-quality support and solutions tailored to their unique requirements.
Broader digital capabilities
While the focus of the rebranding is on strengthening Inetum’s ServiceNow services, the company’s ambitions go beyond this platform. Inetum continues to expand its capabilities in other key areas, such as cloud computing, AI and data services, reflecting its commitment to supporting businesses in their overall digital transformation efforts.
Inetum is committed to delivering digital impact for customers by blending sector expertise, hands-on approach, speed and physical proximity to make technology easy to use. Present in 19 countries, the company’s partnerships with platforms like SAP, Salesforce and Microsoft, as well as its exploration of emerging technologies like GenAI, highlight its broader aim to provide comprehensive support for businesses facing complex digital challenges and transformations.
Kathy Quashie, CEO of Inetum UKI and growing markets, said: “We are delighted to have Unifii coming under the single Inetum brand. This change not only strengthens our position as an Elite ServiceNow Partner but also enhances our ability to deliver exceptional value to our clients worldwide. The UK, Ireland, India, and Growing Markets present significant opportunities for digital transformation, acceleration, and growth for private and public sector clients. With our offshore/ onshore set-up, we can offer an expanded range of solutions and a reinforced global expertise, working closely with our technology partners to maximize digital excellence. This is the digital impact we create to keep our clients productive, agile, and competitive.”
