Infor scores partner hat-trick

Key Takeaways

Infor's AI solutions are enhancing customer service and safety for Kal Tire's Mining Tire Group by enabling predictive maintenance and optimising fleet availability.

Vanderbilt University Medical Center is migrating to Infor's latest cloud-hosted solution to improve clinical staffing and scheduling, emphasizing the correlation between employee experience and patient satisfaction.

Valley View Casino & Hotel is expanding its partnership with Infor by moving core business applications to the cloud, which will help connect siloed systems and improve decision-making through reduced manual processes.

Infor.com" target="_blank" rel="noopener">Infor has issued a series of partner updates at its Inforum Digital event this week, revealing a hat-trick of new and extended partnerships.

The company reported that its artificial intelligence (AI) solutions are helping Kal Tire’s Mining Tire Group, Canada’s largest independent tire dealer and one of North America’s largest commercial tire dealers, to greatly improve customer service and safety in its global mining business.

The Infor cloud technology platform, including Infor Operating Service (OS) and Infor Coleman AI and Machine Learning, will enable Kal Tire’s to better forecast demand at each customer site by predicting tire replacement time and to automatically generate work orders, helping the business to optimise fleet availability and improve site productivity.

Christian Erdélyi, tire operations management system and implementation manager global at Kal Tire’s Mining Tire Group, said: “Infor is enabling us to move from paper, to mobile, to sensors. As a result, we can go from being reactive, to proactive, to predictive. That’s a journey. It’ll have bumps, but the path is cleared and we’re heading down it.

Infor also revealed that Vanderbilt University Medical Center (VUMC), one of the largest academic medical centres in Southeast US, has extended its nearly 15-year partnership with Infor. VUMC plans to migrate its current on-premise Infor solution for clinical staffing and scheduling to the latest cloud-hosted offering by Infor.

Steve Fanning, senior vice president of healthcare at Infor, said: “Overall employee experience directly correlates with patient satisfaction and outcomes. Appropriate staffing meets not only the needs of the individual patient, but matched with the available staffing pool, it can play a critical role in nurse satisfaction. Our applications for workforce management help organisations manage their teams and labour, save money, create operational efficiencies, and equitably distribute workload based on patient acuity.”

Valley View Casino & Hotel has also decided to expand its 17-year technology partnership with Infor and move its core business applications to the cloud. With Infor’s cloud-based financial, supply chain management and budgeting applications, Valley View will be able to connect siloed applications, reduce manual processes and make more informed business decisions.

Jason Floyd, general manager of Infor Hospitality, said: “With Infor, organisations are able to leverage solutions specifically designed for hospitality. Because of our deep industry experience and years upon years of research, investment, and innovation, we are able to provide our customers with industry-first cloud technology, unmatched depth of functionality, and low risk implementations, so organisations of all sizes can experience what successful bottom-line results should look like.”