ERF Electrical, a leading UK electrical wholesaler supplying electrical products, services and solutions, has successfully deployed Infor CloudSuite Distribution. The multi-tenant cloud application was chosen to keep ERF on the most current version by continually receiving updated capabilities that will help improve customer service. As users become more familiar with Infor CloudSuite Distribution, ERF plans to introduce new functionality and workflows to further enhance the user experience for customers.
Infor consultancy led the project via remote workshops, which helped reduce the cost of implementation and ensured the project was delivered on time and under budget.
“We have always planned to take to the cloud so we could focus on business process and systems functionality rather than be bogged down with the administrative tasks of running on-premise system environments,” said Vicki Partridge, head of ICT for ERF. “By removing the need for cumbersome upgrades that traditionally come with on-premise installations, we will ensure we can focus on the customer.”
Phil Lewis, Infor vice president of solution consulting in EMEA, said: “Cloud technology is now seen as a platform for continued agility as businesses look to keep evolving processes. This demands not only continual upgrades but also fast, easy integration across various applications and a user interface that ensures adoption is just as quick. As an Inforum 2020 customer award winner, ERF Electrical has already been recognised by Infor for this project precisely because it delivers on all these fronts.”