March 2024Issue 18

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COVER STORY

Boomi CEO Steve Lucas | Integration is Innovation
Application Development and Integration
Integration is InnovationBy Giacomo Lee
Boomi CEO Steve Lucas on being inspired by connecting the world and why AI transformation can only happen with your data house in order.

EDITOR'S CHOICE

image of a red dragon for the lunar new year
Service Management
Editor’s words: The Year of the CustomerBy Giacomo Lee
ERP Today readers, welcome to the Year of the Customer. Our editor, Giacomo Lee, reminisces on 2023 which was the Year of the Partner.
graphic of a person looking through a telescope | A look to the future Technology 2024
Cloud Platform and Technology
A look to the future: Technology predictions in 2024By Yoana Cholteeva
What will 2024 bring? After the year of the GenAI boom, here are the experts’ enterprise technology predictions for 2024 and beyond.
image of air hostess with plane and blue sky in the background | Delta Air Lines AI
Analytics and AI
Delta Air Lines takes flight with AI toolsBy Stephanie Ball
As the American airline brings its HR AI vision to life, will the intelligent land of SAP’s Joule be its next destination?

FEATURES

a person working on a laptop from a swimming pool | Workforce gone walkabout
Human Capital Management
Workforce gone walkaboutBy Holger Mueller
Is building back better a remote possibility? With hybrid work placing HR teams and planners under pressure, rebuilding the workforce is proving a tricky customer.
a board of a Monopoly game | The AWS marketplace monopoly: Win or Lose?
Cloud Platform and Technology
AWS Marketplace: Game, Set and Match?By Christine Horton
Hyperscaler marketplaces are consolidating spends for end-user businesses, so what role do partners play in this gameplan? 
Dilpesh Patel and Sean Doherty, Galliford Try | Galliford Try: Building up to the HCM clouds
Human Capital Management
Galliford Try: Building up to the HCM cloudsBy Stephanie Ball
Stephanie Ball speaks to Galliford Try to hear of the company’s shift from EBS to Cloud HCM and payroll with Oracle and eAppSys.
graphic of a marketplace coloured in pink| Confessions of a retail technologist
Service Management
Confessions of a retail technologistBy Yoana Cholteeva
Oracle, KPMG and Google Cloud retail experts discuss the technology saving the day for customer experience.
illustrated image of people with sun, grass and plants | HCM
Human Capital Management
Quiet thriving in the HCM workplace?By Adrian Bridgwater
"Head of HR wanted, must be fluent in HCM technology" the job ads read. Here's why thriving in HR's developing role means more than just understanding people.
image of women figure stepping out of a line of men figures
Analytics and AI
Tapping into diversity with the technological revolutionBy Abigail Allman
Abigail Allman speaks with IFS MD UKI Stephanie Poore who offers an insightful glimpse into her own professional journey.

Expert Opinions

Image of Vivien Boche, senior director SAP BTP CoE, EMEA
Cloud Platform and Technology
Vivien Boche means businessBy Grace Barrington
For Gen Z, TikTok is the new search engine - and SAP’s Vivien Boche knows that ideas sell best in a digestible, 60 second video.
a digitally distorted image of a monument's head | Crossing the digital divide in the public sector
Application Development and Integration
Crossing the digital divide in the public sectorBy Yoana Cholteeva
ServiceNow’s Dr Raj Iyer tells all on public sector passions, challenges and what cloud technology can do for governments and citizens now.
Minos Ataliotis, CEO CloudRock
Human Capital Management
Cloudy with a chance of curveballsBy Giacomo Lee
The times are a-changing: Giacomo Lee discusses human capital management today with consultancy CloudRock's CEO, Minos Ataliotis.

Guest Contributors

Human Capital Management
The great employee glow upBy Debra Lilley
Say Hello to your new favorite customers. Why HR should treat employees as a business’ most important customer win.
Cloud Platform and Technology
Managing Change: The Science of Happy EndingsBy Yvonne De Ville
How can organizations adapt to new disruptive technologies? Yvonne de Ville explains that the most predictable thing about change is its unpredictability.
Human Capital Management
An open door to STEMBy Richard Pepper
Richard Pepper speaks with experts on nurturing the next generation of enterprise talent and increasing diverse perspectives in STEM.
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