Oracle has been selected by Komax to help the retail group scale with rapid growth and improve in-store shopping outings for its customers.
Komax brings the latest clothing, shoes and accessories from an array of famous brands, including Gap, Banana Republic, and UGG to consumers across Latin America.
Due to rapid growth and multi-national expansion, the retailer needed a single retail platform to manage multiple countries and brands. It opted for the Oracle Retail suite of services deployed on Oracle Cloud Infrastructure (OCI) and has partnered with SkillNet to achieve its goals.
The suite of services deployed include Oracle Retail Xstore Point-of-Service (POS), Oracle Retail Xstore Office, Oracle Retail Customer Engagement, and Oracle Retail Order Broker.
Combining its integration and monitoring retail solutions with Oracle technologies, Oracle PartnerNetwork (OPN) member Skillnet strategically led the cross-border implementation and replacement of the retired system across all Komax locations.
Mike Webster, senior vice president and general manager of Oracle Retail, said: “With the ongoing retail evolution, companies are shifting, expanding, and enhancing the resiliency of their operations, all while remaining committed to their values at the heart of their business – the shopper’s experience. We’re committed to enabling retailers such as Komax to deliver great customer service and prioritize their guests throughout their growth journey.”
Jorge Figueroa Rubio, CFO at Komax, said: “Komax has scaled quickly to nearly 150 locations. It was imperative to migrate our systems to an upgraded cloud-based infrastructure and reduce operational overhead. We wanted a technology partner who could prepare our business for the now and equip our stores and teams for the future. Oracle’s retail platform readied us for the current state of retail and prepared us to tackle what is ahead.”
