Ooredoo Group selects SAP enable digital transformation

Ooredoo Group has selected SAP as its technology partner to transform and consolidate its ERP solutions across the majority of its ten operating companies. 

The telecommunications provider is based in Doha, Qatar, and serves customers across 10 countries in the Middle East, North Africa, and Asia. Ooredoo was the first 5G provider to launch commercial services in Qatar and is one of the world’s largest mobile providers with more than 115 million customers worldwide.

This partnership, which was announced at Mobile World Congress 2022, will ensure Ooredoo has the appropriate infrastructure to enhance the experience of its customers, employees and suppliers.  

SAP will provide multiple solutions to facilitate Ooredoo’s transformation – all based around an intelligent suite of integrated applications that enable agile, end-to-end business processes to help Ooredoo manage all aspects of its operations. 

Aziz Aluthman Fakhroo, managing director and CEO, Ooredoo Group, stated: “As part of our corporate strategy to transform our business to accelerate growth, we actively seek to establish and develop partnerships with world-leading providers such as SAP. This partnership ensures we have access to state-of-the-art technology and innovation that will support us as we drive progress towards the achievement of our strategic goals, and best serve both our customers and stakeholders. We look forward to a long, mutually beneficial partnership with SAP.”   

Christian Klein, CEO and member of the executive board, SAP SE, said: “We are proud to be a key enabler in Ooredoo’s digital transformation journey. Our holistic and customer-centric approach will help Ooredoo simplify and optimise its landscape, enabling the company to achieve its goals and respond to future opportunities with even greater agility and speed.”