Wipro and ServiceNow are joining forces to support Petrobras’ digital transformation towards automation and internal customer experience.
The project aims to raise the level of service for internal users and reduce costs by modernizing and aligning IT infrastructure processes with the business through a modern cloud solution focused on automation and integration.
The solution will also provide greater availability of technology infrastructure, visibility, and cost control of IT assets, supporting the long-term growth of Petrobras’ business.
With over 40,000 employees, Petrobras is the largest publicly traded company in Brazil and one of the biggest oil and gas producers in the world.
Douglas Silva, vice president and country manager, Brazil, Wipro Limited, said: “We are very excited to be able to collaborate on the modernization of IT processes at Petrobras. We want to help the company in its mission to drive digital transformation through hyper-automation in addition to significantly improving the experience of its employees.”
Marcelo Carreras, executive ICT manager at Petrobras, said: “We want to ensure that the volume of information generated by the company’s operations is processed even more intelligently and safely, contributing to decision-making in an agile and assertive manner. Petrobras’ investment in digital transformation and innovation, which aims to add value to the business, also meets the company’s demand for digitalization of corporate processes.”