PwC unlocks new AI capabilities with Microsoft

image of PwC building | PwC and Microsoft

PwC US has unveiled its plans to invest $1bn over the next three years to expand and scale its AI offerings to help clients reimagine their businesses through the power of generative AI. This investment will strengthen the company’s ability to deliver human-led and tech-powered solutions and drive sustained outcomes in line with its global strategy, The New Equation.

Additionally, the new investment includes an industry-leading relationship with Microsoft to create scalable offerings using OpenAI’s GPT-4/ChatGPT and Microsoft’s Azure OpenAI Service. With this partnership, PwC can leverage Microsoft’s AI technology to help support clients in reinventing their businesses and delivering better outcomes by generating richer insights, driving more productivity and developing new products and services in a way that builds greater trust with their stakeholders.

PwC has already begun implementing capabilities within Azure OpenAI Services for clients in various industries including insurance, aviation and healthcare, among others.

Mohamed Kande, vice chair, US Consulting Solutions co-leader and global advisory leader, PwC, said: “We are at a tipping point in business and society where AI will revolutionize how we work, live and interact at scale.

“PwC has long been a pioneer in responsible AI and this latest investment and collaboration with Microsoft will help our people and clients realize the augmented productivity and new growth opportunities associated with generative AI, doing so in a responsible way while driving the right results.”

Eric Boyd, corporate vice president, AI platform, Microsoft, said: “We are excited that PwC will utilize Azure OpenAI Service to transform the way they work, and to deliver innovative customer solutions that take advantage of the world’s most advanced AI-optimized infrastructure.

“Our collaboration with PwC and OpenAI will be a game-changer that opens the floodgates for businesses to experience generative AI applications in a safe and secure manner.”