Americas

RPA Pushes Healthcare from Manual Admin to Intelligent Automation

Hospitals are increasingly adopting robotic process automation (RPA) to alleviate administrative burdens and workforce shortages while enhancing patient experiences, evolving from basic scripts to AI-enabled intelligent automation that reshapes claims management, scheduling, and compliance.

Data and Data Management

How to Choose an MCP Platform for Production-Scale AI Agents

Model Context Protocols (MCPs) standardize secure, real-time access for AI agents to enterprise systems. MCP features such as plug-and-play integration, real-time monitoring, and scalability become a differentiator as businesses embed AI into core workflows.

Analytics and AI

December’s M&A Sprint Signals AI Infrastructure Consolidation Era for Enterprises

In December 2025, a surge of over $100 billion in strategic technology acquisitions is compelling ERP executives to pivot away from fragmented solutions towards more robust, AI-native architectures amidst rising valuations and an emphasis on security.

Business Process Management and Automation

ClickUp Addresses Work Sprawl with Codegen Acquisition

ClickUp has acquired AI startup Codegen to enhance its platform with autonomous software engineering capabilities, integrating execution engines with enterprise context for a unified workspace that enables AI agents to perform tasks across multiple systems.

Human Capital Management

Epic’s Healthcare-Native ERP, AI Gambit: Disruption or Long Game Against Major Players?

Epic's development of a healthcare-native ERP aims to integrate seamlessly with its EHR and AI features, potentially disrupting the market by consolidating operational functions while forcing health systems to reflect on their existing application frameworks, though full capabilities are not expected until 2027.

Financial Management

BlackLine Acquires WiseLayer in Bid to Enhance AI Capabilities

BlackLine's acquisition of WiseLayer marks a pivotal moment in finance as AI agents take on complex judgment-heavy tasks, transforming operating models and integration practices while significantly enhancing efficiency and accuracy in financial operations.

Security

Palo Alto, Google Cloud Expand AI Security Alliance as 99% of Organizations Report AI Attacks

Palo Alto Networks and Google Cloud have expanded their partnership with a nearly $10 billion deal to enhance AI and cloud security, integrating Palo Alto’s Prisma AIRS platform with Google Cloud’s infrastructure to provide comprehensive security across hybrid multicloud environments.

Data and Data Management

Oracle Database@Azure expands to the Netherlands, launches in Brazil

Oracle has expanded its Oracle Database@Azure service into the West Europe region and Brazil Southeast, allowing customers to run Oracle databases within Microsoft Azure environments while benefiting from local compliance and reduced latency, thus reinforcing its strategy to integrate database services with major cloud platforms without the need for architectural changes.

CRM and Customer Experience

Inside Salesforce’s Agentforce Roundtable: How Did Leaders Really Use AI Agents in 2025?

Executives are shifting their focus from the hype of AI to practical implementation, emphasizing the importance of data activation, hybrid reasoning models, and effective change management to ensure AI agents deliver value in real-world applications.

Financial Management

BillingPlatform Adds Platform Capabilities for Advanced Revenue Insights

BillingPlatform's upgraded capabilities transform billing into a real-time decision system for revenue leaders, enhancing visibility, reducing manual reporting, leveraging AI for transparency and robust integration.

Data and Data Management

Data Maturity Is the Strongest Predictor of AI Success in 2026, Says New CData Study

Despite investment in AI copilots, many enterprises' lack of robust data infrastructure hampers their ability to derive sustainable ROI from AI initiatives, with only 6% of organizations considered genuinely AI-ready due to fragmented data systems.

Security

How SAP Customers Responded to Rising Cybersecurity Threats in 2025

In 2025, SAP customers expressed increasing concern over cyberattacks, particularly regarding data exfiltration and integration risks, while patch management remained a significant challenge, highlighting the necessity for enhanced security strategies and investments in SAP-specific protections.

Analytics and AI

Oracle NetSuite Introduces NetSuite Next to Reimagine ERP with Embedded AI, Natural-Language Workflows

Oracle NetSuite's NetSuite Next update introduces conversational AI and agent-driven workflows within its ERP suite, enabling users to perform tasks through natural language prompts and intelligent automation, thereby simplifying operations and enhancing user accessibility.

Analytics and AI

Certinia Launches Winter ’26 Release for Improved Agentic AI, Workflow

Certinia's Winter '26 release leverages AI to enhance operational efficiency for services-centric organizations by automating project monitoring, streamlining sales-to-delivery processes and improving customer success management.

Analytics and AI

Cognizant and Microsoft Target the Last-Mile Problem in Enterprise AI

Cognizant and Microsoft have expanded their AI partnership to co-develop industry-specific solutions and integrate Microsoft's AI stack into Cognizant’s services, primarily benefiting sectors like financial services and healthcare, as they aim to enhance AI deployment and operational impacts through deeper collaboration and streamlined workflows.

Analytics and AI

IBM Brings Three New AI Agents to Oracle Fusion Applications AI Agent Marketplace

IBM's introduction of three new AI agents built with Oracle AI Agent Studio enhances efficiency for Oracle Fusion customers, automating tasks in finance, sales, and procurement while paving the way for future HR and supply chain agents.

Security

Impersonation Attacks Are Reshaping Workplace Cyber Risk

Accenture's research reveals that 24% of employees under 35 are likely to respond to suspicious work messages impersonating colleagues, highlighting a shift in cybersecurity risk from technical vulnerabilities to social engineering, driven by AI advancements that exploit everyday communication practices.

Product Lifecycle Management

Cloud ERP Takes Center Stage for Comic Publishers Confronting Creative, Operational, Market Pressures

Cloud ERP is becoming a crucial tool for comic book publishers by streamlining complex production, enhancing collaboration, improving distribution, and supporting financial management, thereby enabling them to meet rising consumer demands and navigate the challenges of digital transformation.

Analytics and AI

IBM Advances Generative, Agentic AI Deeper into SAP Operations with ICAMS

IBM announced its Application Management Suite for SAP (ICAMS), designed to enhance SAP transformation through generative and agentic AI, thereby streamlining management processes and improving operational efficiency across SAP environments amidst the complex transition to S/4HANA.

Cloud Platform and Technology

Oil and Gas ERP Leaders Signal Agentic AI Push in Recent Deployments

Oil and gas operators are prioritizing digital transformation through cloud ERP modernizations with autonomous AI agents and unified data platforms, highlighting the industry's focus on operational efficiency and competitive advantage.

Enterprise Content Management

The Importance of Professional and Managed Services for ERP Vendors

Manufacturing and distribution organizations are increasingly adopting managed services for ERP systems to cope with labor shortages and budget constraints, allowing internal teams to focus on strategic initiatives.

Analytics and AI

Aptean Launches AppCentral 2.0, Bringing Vertical AI Into Daily Industrial Operations

Aptean’s AppCentral 2.0 is a Vertical AI platform that enhances operational efficiency in manufacturing and distribution by integrating AI agents for real-time decision-making, automating routine tasks, and providing predictive insights.

Application Development and Integration

Rimini Street Pushes Agentic AI into ERP Without Forcing Upgrades

Rimini Street's launch of the Rimini Agentic UX, an AI-driven layer for existing ERP systems, aims to enhance productivity and process automation without the need for costly upgrades as strategic third-party support.

Cloud Platform and Technology

Cloud Security Has Hit a Speed Wall as AI, Multicloud Outpace Defenses

The December 2025 Palo Alto Networks State of Cloud Security Report reveals that cloud security is lagging behind the rapid growth and complexity of modern IT, with a critical emphasis on identity risks and the urgent need for integration of security operations to protect increasingly vulnerable cloud systems.

Businessperson hold an image of an AI agent in hand.

Manufacturing Systems and Automation

Why the Future Belongs to Pragmatic, Practical AI

The focus for manufacturing leaders has shifted towards pragmatic AI solutions that deliver measurable operational improvements in ERP processes by driving profitability amidst growing AI investment in the sector.

Supply Chain Management

IFS Acquiring Softeon, Bringing Industrial AI to Warehouse Management

IFS's planned acquisition of cloud-native Softeon aims to enhance warehouse management capabilities, integrating AI and robotics into operations, amidst a growing $8.6 billion market driven by labor shortages and automation demands.

Tax Compliance

Vertex Expands Role in Oracle Cloud ERP Environments with Full-Scale, End-to-End Tax Automation, Compliance Platform

Vertex has enhanced its tax determination and compliance capabilities within Oracle Cloud ERP through a unified platform that supports global requirements, automates processes, and improves operational efficiency for over 1,700 mutual customers.

ERP Strategy and Planning

Oracle Database@Google Cloud Expands to Canada and India in Digital Sovereignty Push

Oracle has launched its Database@Google Cloud service in Canada and India, using a standardized multicloud model that integrates directly with Google Cloud data centers, highlighting a strategic approach focused on data sovereignty and operational flexibility for enterprises across diverse regulatory environments.

Manufacturing Systems and Automation

Syspro Joins National Association of Manufacturers

Syspro has joined the National Association of Manufacturers (NAM) to collaborate with U.S. manufacturing leaders on innovation, supply chain resilience and digital transformation.

Human Capital Management

SAP, Oracle Lead the Charge as AI-Driven Performance Management Market Targets USD 6.33B by 2030

The employee performance management market is expected to grow from $3.52 billion in 2025 to $6.33 billion by 2030, driven by a shift towards continuous, analytics-enabled performance cycles embraced by major firms like Adobe and Microsoft, with AI-centric platforms at the core, as organizations increasingly link performance to skills-based talent strategies and digital transformation efforts.