Americas

Businessperson hold an image of an AI agent in hand.

Microsoft Pitches Agentic ERP, CRM as Operating System for AI-First Enterprises

Microsoft's shift to AI-first autonomous enterprises involves agents across Dynamics 365 that interpret data, collaborate, and enhance operations by automating tasks within finance, supply chain, and CRM, emphasizing the integration of systems and intelligence for adaptive, measurable outcomes.

Analytics and AI

Anthropic Extends Claude into Healthcare, Matching OpenAI’s Health Push with Record-Aware, HIPAA-Ready Tools

Anthropic is launching Claude for Healthcare, a tool designed for both consumer and enterprise markets that integrates directly with health data sources while ensuring HIPAA compliance, marking a significant shift in healthcare AI to address the complexities of medical records and administrative tasks.

Analytics and AI

OpenAI Is Targeting Hospitals and Patients Alike with Healthcare Platform, ChatGPT Health Data Integrations

OpenAI is venturing into healthcare with 'OpenAI for Healthcare' aimed at institutions and a consumer-focused 'ChatGPT Health' that personalizes medical interactions, while addressing privacy concerns and the need for robust data governance.

Governance, Risk, and Compliance

SAP Sustainability Control Tower: New Analytics Tab Enhances Reporting

SAP has enhanced the Sustainability Control Tower with an Analytics tab in the Analyze ESG Data app, allowing detailed, customizable views of ESG metrics, facilitating compliance with EU sustainability regulations, and enabling teams to manage reporting data efficiently.

Financial Management

Hg Acquires OneStream to Accelerate Finance AI Platform Development

OneStream has entered a $6.4 billion all-cash acquisition agreement with Hg, enhancing its AI capabilities and signaling intensified competition within the expanding corporate performance management software market.

Analytics and AI

Retail AI Hits NRF 2026: SAP, Microsoft, Workday Turn Agentic Platforms into New Operating System for Stores and Commerce

Retail tech giants SAP, Microsoft, and Workday are leveraging AI to transform commerce operations into integrated, agent-driven systems at the NRF 2026 event, showcasing a shift from isolated applications to comprehensive retail infrastructure.

Manufacturing Systems and Automation

AI Moves to the Core of ERP: What Technology Leaders Should Expect

Artificial intelligence is evolving from a supplementary feature to an essential element of ERP, enhancing demand forecasting, operational responses, and executive decision-making.

Microsoft Defender for Office 365 log displayed on a phone in front of a keyboard.

Security

Microsoft Warns of Rising PhaaS Attacks in 365 Environments

Microsoft warns of rising internal-looking phishing in Microsoft 365, which exploit misconfigured routing and weak authentication. PhaaS platforms like Tycoon2FA automate these attacks, and hybrid email environments from cloud migrations increase risk, making enterprise inboxes more vulnerable.

Human Capital Management

Workday to Support US Tech Force in Building AI-Ready Federal Workforce

The company brings a skills-based approach to talent management through Workday Government Cloud, aligning with federal modernization efforts.

Analytics and AI

The Enterprise AI Revolution Is Boring, and That Is What Makes It Work

The article advocates for 'boring AI,' which emphasizes embedding AI into back-end processes and workflows to deliver real operational value, as opposed to flashy, superficial applications that often fail to provide measurable returns.

Cloud Platform and Technology

Brazil Probes Microsoft Cloud Licensing as UK Antitrust Findings Ripple into Latin America

Brazil's competition authority, CADE, has launched an antitrust investigation into Microsoft's cloud and software licensing practices, drawing from UK findings that suggest these practices may harm competition for local customers.

Manufacturing Systems and Automation

Syspro, SugarCRM Collaboration Offers Connected Floor Solution for Manufacturers and Distributors

Syspro and SugarCRM have partnered to introduce Sugar for Syspro, an integrated solution that enhances precision selling for manufacturers and distributors by unifying product, customer and sales data for a better connected ERP system.

Analytics and AI

How Manufacturers Can Achieve Operational Stability in 2026

As manufacturers head into 2026, they face pressure to enhance efficiency and stability through modern ERP technologies, moving from reactive chaos to predictable operations.

ERP Strategy and Planning

RISE with SAP: Cloud ERP Adoption Accelerates Ahead of 2027 Deadline—SAPinsider Benchmark Report

SAPinsider’s RISE with SAP 2025 benchmark shows cloud ERP adoption accelerating as the 2027 end-of-maintenance deadline approaches. New data reveals how generative AI, security readiness, and organizational size are shaping SAP S/4HANA Cloud Private migration decisions.

Front of Brookfield office in Toronto, Canada.

Cloud Platform and Technology

Brookfield Launches Radiant to Provide AI Infrastructure for Enterprises

Brookfield launches Radiant, a new subsidiary offering high-performance AI compute infrastructure to enterprises and developers. Leveraging renewable energy, regional data centers, and integrated land, power, and compute, Radiant aims to provide predictable, low-carbon AI workloads.

Human Capital Management

CloudRock Acquires SuccessDay to Offer Independent Alternative to Large System Integrators

CloudRock has acquired Dutch HR-IT firm SuccessDay, expanding its European footprint. The deal combines global ERP expertise with regional advisory and AMS, offering clients integrated support across Workday, Oracle, and SAP.

Analytics and AI

i-Genie.ai Joins Microsoft’s Pegasus Program to Accelerate Innovation

i-Genie.ai, an AI consumer insights platform, has joined the exclusive Microsoft for Startups Pegasus Program to enhance its growth with advanced technology and mentorship.

The Great Cloud Recalculation Oracle+IBM

Cloud Platform and Technology

Epicor Sets Final On-Premises Release Dates as Cloud Strategy Accelerates

Epicor has announced the timeline for the final on-premises feature releases of its ERP platforms, urging customers to evaluate cloud migration as it transitions towards AI-powered capabilities, with support phases outlined and potential savings highlighted.

Manufacturing Systems and Automation

ERP Technology Developments Impacting Manufacturing Jobs in 2026

Manufacturing technology executives must decide by late 2025 whether to adopt autonomous AI agents to enhance operational efficiency or risk losing competitive advantages with governance emerging as the key challenge for successful implementation.

ERP Strategy and Planning

Join our vibrant Epicor partner ecosystem!

Our partners are essential to Epicor, enabling us to sell, implement, extend, and support our solutions worldwide. Because we’ve forging long-term relationships with our partners for many decades, we know the value of your expertise and capabilities. That’s why we offer a best-in-class program that launches and rewards your success.

Supply Chain Management

Training Tomorrow’s Supply Chain Leaders Today

The future of supply chain depends on the next generation of leaders—and education is the key. Epicor’s partnership with Texas A&M University is bridging the gap between classroom learning and real-world ERP experience. By giving students hands-on access to Epicor Prophet 21, we’re helping them develop the skills needed to drive innovation and efficiency in distribution and supply chain management.

ERP Strategy and Planning

The Quebec Advantage

Quebec’s manufacturing sector is unlike any other in North America—where language is more than communication, it’s identity and law. Epicor and gold-certified partner Concerti are helping manufacturers thrive in this unique market by combining world-class ERP solutions with cultural intelligence. From navigating French-language requirements to building trust in close-knit business communities, this partnership ensures SMBs can compete globally while honoring local values.

Supply Chain Management

Building the Future of Distribution

Digital transformation in distribution isn’t just about technology—it’s about people. Epicor’s partnership with Conveyance Solutions shows how combining technical expertise with deep industry insight creates real impact. From family business roots to becoming the largest independent Prophet 21 service provider, Conveyance brings empathy and experience to help distributors thrive in a rapidly changing world.

ERP Strategy and Planning

Unlock New Growth Opportunities – Become an Epicor Channel Partner

Join a global network of trusted partners and deliver industry-leading ERP solutions to businesses worldwide. As an Epicor Channel Partner, you’ll gain access to exclusive resources, training, and support to help you grow your business and maximize profitability.

Digital Commerce

Epicor for Retail

One cloud-based retail management platform to grow faster and sell smarter, in store and online. Purpose-built for single and multi-store retailers.

Supply Chain Management

Epicor for Distribution

Drive Growth and Manage Workflows. Simplify, streamline, and stay on top of all your moving parts with the only ERP designed by distributors for distributors.

Manufacturing Systems and Automation

Epicor for Manufacturing

Grow, thrive, and compete in a global marketplace with Kinetic—an industry-tailored, cognitive ERP that helps you work smarter and stay connected.

Enterprise Content Management

How a Healthcare Giant Unlocked Revenue Agility with NetSuite ARM & CloudPaths

The transition to subscription-based models in healthcare requires a comprehensive reimagining of balance sheets and revenue recognition processes, as illustrated by CloudPaths' partnership with a global leader in healthcare information services to implement NetSuite ARM.

Analytics and AI

Panaya’s AI-Driven Autonomous Testing Layer Designed to Ease ERP Bottlenecks

Panaya's Seemore agentic AI layer enhances autonomous testing for SAP, Oracle, and Salesforce, allowing enterprise teams to manage updates more efficiently through risk analysis, codeless test creation and self-healing scripts, amid an anticipated surge in the automation testing market driven by the demand for AI-ready ERP capabilities.

Data with South Korea flag in the background

Governance, Risk, and Compliance

South Korea’s AI Basic Law Takes Effect in 2026: What Businesses Need to Know

South Korea’s AI law, effective January 22, 2026, requires organizations using high-impact AI systems to conduct risk assessments, maintain human oversight, and prepare for compliance during a one-year grace period.