Americas

Unlocking business efficiency: NetSuite introduces new AI innovations

Oracle NetSuite has introduced new AI-powered features at SuiteConnect, aimed at enhancing customization, optimizing workflows, and increasing productivity through tools like generative text enhancements, a Prompt Management API, an AI-powered Configure, Price, Quote Assistant, and an AI expert system for support.

ERP Strategy and Planning

How Deloitte and ServiceNow’s 2025 Workflow Automation Outlook Guides ERP Users

Deloitte and ServiceNow's fourth annual 'Workflow Automation Outlook' emphasizes the necessity for organizations to adopt tailored, industry-specific automation and AI solutions across all functions to enhance competitiveness, streamline operations, and foster a culture of continuous innovation.

ERP Strategy and Planning

NTT DATA appoints Sudhir Chaturvedi as Chief Growth Officer and NA CEO

NTT DATA has appointed Sudhir Chaturvedi as Global Chief Growth Officer and CEO of North America, focusing on global growth strategies, collaboration in market execution, and enhancing ERP services through his extensive experience in consulting and digital transformation.

Supply Chain Management

Kinaxis and 4flow launch advanced network design application for Maestro

Kinaxis and 4flow have introduced Kinaxis Network Design by 4flow, an integrated application within Kinaxis Maestro, that provides real-time supply chain insights, enhances transparency and optimization, supports proactive management of changes in demand and transportation routes, and includes sustainability features to help organizations reduce costs and improve operational performance.

building developments next to a yellow crane

Application Development and Integration

Tyler Technologies expands public sector portfolio with MyGov acquisition

Tyler Technologies has announced its acquisition of Oklahoma-based MyGov, a company serving municipalities across the US.

CEO Bill McDermott | ServiceNow sees “tailwind of growth” with GenAI in Q3 23 success

Analytics and AI

ServiceNow and Google Cloud Expand Partnership to Deliver AI-powered Tools to Millions of Users

ServiceNow and Google Cloud have expanded their partnership to integrate ServiceNow's platform and workflows with Google Cloud, enabling AI-driven transformation across enterprise technology, enhancing data accessibility and workflows, with new AI-powered solutions set to launch by 2025.

flower paining on a wooden building | The post-pandemic evolution of learning and development

Human Capital Management

Workday integrates TechWolf AI for employee skills management

Workday has announced the integration of TechWolf’s AI-powered skills intelligence across its global workforce.

Supply Chain Management

Oracle AI Agents Help Transform Supply Chain Workflows

Oracle has introduced new role-based AI agents within Oracle Fusion Cloud SCM, set for release in January 2025, to automate routine supply chain tasks, enhance productivity, and enable professionals to focus on strategic initiatives, thus transforming operational efficiency across various supply chain functions.

Security

Security for innovation: Mimecast Incydr’s defense against DeepSeek and other Gen AI data risks

The rapid growth of generative AI tools like DeepSeek presents significant data security risks for organizations, necessitating enhanced protective measures such as Mimecast's Incydr platform to safeguard intellectual property while promoting safe and effective AI adoption.

On Day 2 of the Acumatica Summit 2025, Vendors discussed SMBs and Cloud ERP

ERP Strategy and Planning

Acumatica Partners Chart SMB Cloud ERP Success

At the Acumatica Summit 2025, partners discussed the shift to cloud ERP for SMBs, modern solutions tailored for smaller businesses, and the importance of demonstrating AI-driven benefits.

woman looking at data on three computer monitors

Data and Data Management

Refreshing the Oracle reporting landscape with new data-sharing solution

Senior product manager of insightsoftware presented a webinar about a new solution designed to transform Oracle reporting landscapes.

Service Management

Deltek deepens AI in GRC for GovCon professionals

Deltek has unveiled AI-enhancements and a new user experience called Deltek Harmony for the GovCon GRC space, introducing features like Ask Dela for streamlined workflows, AI-driven resource management, and Smart Summaries for generating concise project insights, aimed at improving operational efficiency for government contractors.

Old capitol iowa city iowa building. A large building with a flag on top of it | Tyler Technologies partners with state of Iowa to modernize public safety systems

Cloud Platform and Technology

Tyler Technologies partners with state of Iowa to modernize public safety systems

The Iowa Department of Public Safety has selected Tyler Technologies to improve information sharing among public safety agencies.

Analytics and AI

ERP Today Live! EY and CIO Sentiment Today

A survey by EY and Oxford Economics of 500 US CIOs reveals a discrepancy in investment focus, with most prioritizing back-office operations over front-office customer engagement, despite the potential of generative AI to generate revenue opportunities and reduce technical debt through reimagined software development.

Analytics and AI

Acumatica unveils AI-first strategy for mid-market ERP users

Acumatica unveiled its AI-first product strategy at the Acumatica Summit 2025, highlighting innovations to empower small and mid-sized businesses with secure AI tools, a new AI Studio for workflow automation, and industry-specific enhancements for improved operational efficiency.

Cloud Platform and Technology

ATB Financial Deploys Gemini for Google Workspace to 5,000+ Employees

ATB Financial has successfully deployed Google's Gemini for Workspace to over 5,000 employees, leveraging generative AI to enhance productivity and streamline workflows across tools like Gmail, Docs, and Sheets, following a successful pilot that demonstrated significant time savings and improved efficiency.

Cloud Platform and Technology

SAP appoints Sebastian Steinhaeuser COO alongside leadership changes and strong 2024

SAP's FY2024 earnings call not only showcased strong financial performance with significant increases in cloud revenue and profitability but also revealed a new leadership structure including the appointment of Sebastian Steinhaeuser as Chief Operating Officer and the introduction of an Extended Board.

CRM and Customer Experience

SharkNinja Powers Up Global Customer Service with Salesforce Agentforce

Salesforce has partnered with SharkNinja to implement Agentforce and Commerce Cloud, aiming to enhance personalized customer service through autonomous AI agents while facilitating global growth and improving customer engagement across various markets.

ERP Strategy and Planning

Our focus on the SMB segment is extremely intentional: John Case

During the Acumatica Summit 2025, CEO John Case showcased how strategic partnerships, notably with ADP and Shopify, along with AI innovations in Acumatica’s Cloud ERP, empower SMBs to enhance operational efficiency and achieve sustainability.

Governance, Risk, and Compliance

How Wolters Kluwer leverages AI for transforming GRC Solutions

Wolters Kluwer is integrating AI across its products to enhance Governance, Risk, and Compliance capabilities, with innovations like AI-driven legal research, contract management tools, and compliance solutions that streamline processes, boost productivity, and empower informed decision-making for professionals in various industries.

ERP Strategy and Planning

Aptean Enters into Definitive Agreement to Acquire Logility

Aptean has announced its acquisition of Logility Supply Chain Solutions for $14.30 per share in cash, aiming to enhance its AI-powered supply chain planning offerings and provide greater strategic focus and resources for Logility, which serves over 500 clients globally.

ERP Strategy and Planning

Microsoft Announces 2025 Release Wave 1 Plan for Dynamics 365

Microsoft's recently announced 2025 Release Wave 1 for Dynamics 365, scheduled for April to September 2025, introduces various AI-integrated enhancements aimed at improving user productivity across sales, customer service, finance, supply chain management, and business central applications, while also emphasizing the importance of thorough planning and user training for effective implementation.

Analytics and AI

Wipro’s Rishad Premji: AI success hinges on reskilling

At the World Economic Forum in Davos, leaders underscored the necessity of reskilling employees to fully leverage AI's transformative potential, emphasizing that successful AI adoption is closely linked to workforce readiness and a proactive approach to building an AI-capable workforce.

Security

Deep Instinct blocks zero-day attacks in real time for NetApp and Amazon FSx

Deep Instinct's DSX for Cloud – Amazon FSx NetApp employs advanced AI-driven technology to deliver comprehensive, real-time security against zero-day attacks, ensuring data integrity and operational efficiency for organizations managing hybrid environments.

Human Capital Management

Skillsoft expands SAP SuccessFactors partnership

Skillsoft is set to launch a new integration with SAP SuccessFactors in early 2025 that enhances workforce skills management by providing personalized learning paths, improved talent mobility, and strategic workforce planning through a centralized talent intelligence hub.

image of person and robot at computer | AI in HR

Analytics and AI

HR, Diversity and GenAI: The dream team of the future

Reshma Mahapatra of IBM UKI emphasizes the transformative role of GenAI in HR, advocating for diversity and ethical innovation to reshape technology's impact on organizations, where GenAI serves as a partner to enhance human potential rather than replace it.

ERP Strategy and Planning

IFS Surpasses €1 billion in ARR, Driven by Customer-Centric Approach and Rising Demand for Industrial AI

IFS reported its strongest financial performance in FY2024, achieving over €1 billion in Annual Recurring Revenue and total revenues of €1.228 billion, driven by a 32% YoY growth in ARR and 38% in cloud revenue, alongside a notable increase in customer satisfaction and strategic acquisitions reflecting the growing demand for Industrial AI solutions.

Clinical Applications

Multiview Financial Software and Great Plains Health Alliance partner for hospitals’ productivity

Great Plains Health Alliance has joined forces with Multiview Software in a strategic partnership to enhance hospitals’ productivity.

Governance, Risk, and Compliance

The End of Oracle GRC: Are You Ready?

With Oracle sunsetting its GRC solutions by May 2025, organizations must swiftly transition to alternative compliance and risk management systems to avoid exposure to regulatory gaps and operational inefficiencies.

ERP Strategy and Planning

Sage and Tractics partner to deliver cloud solution for heavy civil contractors

Sage and Tractics have partnered to integrate Sage Intacct Construction with Tractics' cloud-native platform, enhancing operations and financial management for heavy civil contractors by providing real-time project data access and streamlined business processes.