FinancialForce has announced the appointment of veteran sales and customer success leader Scott Brown as president and chief executive officer.
Brown joins the company after serving as chief revenue officer for FinancialForce customer Teradata, where he led a team of 5,000 professionals that delivered $1.8bn in revenue.
Prior to his time at Teradata, Brown held global sales and customer success roles at Cisco for 22 years. During this time, he ran the gamut of global sales and customer success roles, most recently leading 3,400 sales, engineering, and customer success professionals to deliver over $10bn in annual bookings.
His move to FinancialForce sees Brown returning to his ERP roots, having spent 10 years running sales for ERP vendors System Software Associates and Effective Management Systems earlier in his career.
Brown plans to apply his significant operational experience in scaling global organisations to accelerate FinancialForce’s growth. Speaking to ERP Today, he said: “Growth is a key focus for FinancialForce in the coming year, and this includes support for our expanding customer base in EMEA. We have already begun hiring local talent to better serve the market and customers, and we are scaling with partners as well. We also will continue to introduce localized products to meet European requirements.”
FinancialForce CEO Tod Nielsen, who has announced his retirement from FinancialForce, effective from January, will focus on supporting the transition. Commenting on Brown’s appointment, Nielson said: “Having the opportunity to grow the company into the leader it is today has been the capstone of a rewarding 36-year career in technology. As our third CEO in 11 years, Scott is the right leader to take the company into its next phase of growth and customer success, and I look forward to working with Scott as he takes the helm.”