ServiceNow and NTT to streamline 5G deployment

ServiceNow and NTT have formed a partnership to simplify and accelerate the adoption of private 5G through an AI-enabled end-to-end workflow automation platform. Organisations will be able to utilise solutions from NTT and ServiceNow to streamline the deployment and integration of private 5G.

To extract value from private 5G, customers need to digitise new and existing business processes to bridge the gap between their workflows and private 5G network. Building upon NTT’s recently launched P5G platform and end-to-end stack of services, NTT and ServiceNow are partnering to simplify the digitisation process. As a result, clients can shorten their time to market with cloud-based economics and an enhanced service management experience.

Shahid Ahmed, group EVP of new ventures and innovation at NTT, said: “Digitising workflows is a pre-requisite to any digital transformation journey. By combining the simplicity, control, and security of NTT’s P5G platform with the strength of ServiceNow’s industry-leading workflows, we can accelerate the value creation of private 5G for our clients and the industry at large.”

Lara Caimi, chief customer and partner officer at ServiceNow, said: “Through our AI-powered workflow orchestration capabilities, ServiceNow is driving the control tower for digital transformation by bringing people, processes and systems together to deliver powerful business outcomes. Together with NTT, ServiceNow will bring new use cases empowered by secure private 5G connectivity in a turnkey, ‘as-a-service’ consumption model. This will accelerate key business initiatives across various industry verticals.”

Eric Clark, chief digital and strategy officer at NTT data services, added: “Our global clients are looking to reach the next level of customisation, personalisation, and operational efficiency necessary to continue competing in an increasingly fast-paced digital environment. Building this workflow engine with the power of ServiceNow and the end-to-end capabilities of the NTT family will expedite the support and activation of business processes that are critical to the private 5G journey.”

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