ServiceNow has expanded its leadership roles and promotions in Europe, Middle East and Africa (EMEA), with EMEA president Ulrik Nehammer promoted to chairman international for the company.
Since joining the company in 2022 as EMEA president, Nehammer’s strong leadership and deep customer relationships have built a tremendous foundation for ServiceNow’s growth in the region. As co-executive sponsor of the Women at ServiceNow belonging group, he has been an ally for diversity, equity and inclusion. Nehammer’s new and specially created role will bring his strategic insights and expertise to customers across all markets.
“To support customers on their path to profit and growth, a deep understanding of their challenges and needs is essential,” said Nehammer. “I am looking forward to bringing my C-Suite experience and customer perspective to the global team and accelerate our international growth.”
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The ServiceNow shuffle also sees current vice president EMEA South, Cathy Mauzaize, promoted to president, EMEA. Fabio Spoletini meanwhile has joined ServiceNow as vice president, EMEA South, leading business development across Southern Europe, Middle East and Africa.
Having joined ServiceNow in 2021 as vice president, Mauzaize has brought her 30-plus years of technology experience to key customer accounts in the region such as Carrefour, Lavazza and Sasol. She has previously held senior leadership roles across companies including Microsoft, SAP, Dell, PwC and HPE, and is also a champion for gender equality and diversity initiatives.
Spoletini brings more than 25 years’ experience in enterprise software and digital transformation to the company, most recently from Oracle.
Speaking of his new appointment Spoletini said: “I’ve watched ServiceNow from afar for several years and have admired the vision of the company in making the world work better.
“Faced with a broad range of customer, macro-economic and technology challenges, businesses are looking to ServiceNow as the solution to accelerate their digitalization. I’m excited help our customers reach their potential with ServiceNow.”
Paul Smith, chief commercial officer, ServiceNow, said: “EMEA is driving tremendous growth and Cathy is an exceptional leader who I know will propel the region’s continued success.
“It is a testament to our culture and talent that we can draw from such an incredible bench of executives when new opportunities arise. Cathy’s, Ulrik’s and Fabio’s appointments position ServiceNow with the best international expertise and leadership for our employees, customers and partners.”
