Agentic AI

Analytics and AI
The Digital Transformation Trap: Inside HCL Software’s Pragmatic AI Strategy
HCL Software is redefining the enterprise software landscape with an outcome-based, empathy-driven approach to AI and automation, focusing on customer needs and integrating advanced technologies into existing platforms without discarding legacy systems.
Renewable_Energy_Development
ERP Strategy and Planning
Powering the Net Zero Race: How EDF Renewables Scales with IFS Cloud
EDF Renewables is strategically utilizing IFS Cloud to enhance its growth and operational efficiency in clean energy production, targeting 10 GW annually by 2035, while integrating asset management and planning capabilities within a scalable cloud-native platform.
ERP Strategy and Planning
From ESG Burden to Business Edge: IFS Embeds Sustainability at the Core of Industrial ERP
At IFS Connect UKI 2025, IFS highlighted the necessity of integrating sustainability as a core business function within industrial enterprises amidst evolving regulations and stakeholder expectations, showcasing its new cloud platform modules designed to operationalize sustainability through enhanced ESG insights and data-driven decision-making.
SSTL and NTT DATA Partner for Cloud-Powered Space Innovation
ERP Strategy and Planning
Mission Ready: IFS Stays Focused on Key Verticals and Drives Innovation for Aerospace & Defense
At IFS Connect UKI 2025, IFS showcased its cloud platform and AI innovations tailored for the aerospace and defense industry, emphasizing precision, compliance, operational resilience, and security, while introducing advanced functionalities designed to meet the sector's unique challenges and regulatory requirements.
ERP Strategy and Planning
IFS CEO and CPO Offer Candid Views on Industrial AI and Speed-to-Value as the Differentiator in Enterprise Tech
IFS is shifting towards rapid AI adoption with its Nexus Black initiative and aims to double its valuation every three years, focusing on agentic AI tailored for core industries while maintaining a commitment to practical, scalable solutions despite the challenges of industrial AI.
Analytics and AI
Inside Nexus Black: IFS Launches a Fast-Track AI Lab for Industrial Innovation
At IFS Connect UKI 2025, IFS launched Nexus Black™, an innovative AI initiative aimed at rapidly transforming industrial AI aspirations into operational advantages for sectors like manufacturing and energy, addressing the fragmentation of existing tools and emphasizing co-development with clients while integrating successful solutions into the IFS Cloud.
ERP Strategy and Planning
From Productivity to Precision: IFS Unveils Its Industrial AI Reality
At IFS Connect UKI 2025, IFS executives Christian Pedersen and James Greaves emphasized that AI has become the core foundation of enterprise software, showcasing IFS.ai's capabilities in providing embedded, real-time intelligence for industrial businesses through over 200 integrated AI services that enhance operations and decision-making without human intervention.
IFS Valuation Soars Past €15 B on Major Investment & Strong Growth
ERP Strategy and Planning
From Birmingham, UK: IFS Bets Big on Industrial AI—and Invites Its Customers to Lead the Charge
At IFS Connect UKI 2025, CEO Mark Moffat emphasized IFS's urgent ambition to lead industrial enterprise software by 2029 through AI integration, focused R&D investments, and real-world operational value, while urging customers to embrace AI as a mindset for optimizing asset-heavy industries.
Analytics and AI
AI in Action: Google Cloud Next ’25 Spotlights Real-World Innovation Across Industries
At Google Cloud Next '25, the company showcased how AI is transforming various industries by enhancing operations, improving customer experiences, and driving innovation, with examples from McDonald's, Intuit, and Verizon, illustrating AI's operational integration and strategic importance.
Google to Acquire Wiz for $32 Billion in Cloud Security Push
Analytics and AI
AI Takes the Lead: Google Cloud Unveils Blueprint for Enterprise Transformation
At Google Cloud Next 2025, Google emphasized that artificial intelligence is not just a future goal but is currently transforming enterprises through accessible and integrated solutions, such as the Gemini models and Vertex AI, providing businesses with the tools and infrastructure necessary to enhance productivity, decision-making, and customer experiences.
Inetum
Analytics and AI
The Future of Digital Transformation
Insights from Intetum UK CEO Kathy Quashie 
Boomi launches AI Studio to manage the agentic AI revolution
Analytics and AI
Boomi launches AI Studio to manage the agentic AI revolution
Boomi has launched Boomi AI Studio, a vendor-agnostic platform set to be generally available in Q2 2025. It enables organizations to design, monitor, and manage AI agents securely at scale, while ensuring compliance, particularly for ERP systems.
ERP Strategy and Planning
IFS Chief Product Officer Discusses Future of AI, Automation, and Quantum Computing in Enterprise Software
IFS Chief Product Officer Christian Pedersen discusses the future of enterprise software, emphasizing the imperative of AI-driven automation and quantum computing to address evolving workforce dynamics and productivity challenges, while ensuring that IFS helps customers navigate these technological advancements seamlessly.
Nextworld secures $65M funding to accelerate AI-driven ERP innovation
Analytics and AI
ServiceNow unveils AI agents for telecom 
ServiceNow has launched AI agents tailored for the telecom industry, leveraging NVIDIA AI software to automate labor-intensive workflows in customer service and network operations, thus optimizing efficiency and customer satisfaction while facilitating better decision-making through a centralized orchestration system.
abstract image of lights | integration strategy
Data and Data Management
The Quantum Leap: How Quantum Computing Will Transform Enterprise Software
Enterprise software is poised for a transformation due to quantum computing, which enables faster data analysis and optimization that outpaces traditional computing, with major companies like IBM, Google, and Microsoft spearheading research and pilot programs while addressing challenges such as hardware limitations and talent shortages.
Analytics and AI
Salesforce: AI Agents Can Boost Competitive Differentiation in Financial Services
Fewer than half of consumers are fully satisfied with financial institutions, emphasizing the critical need for standout customer service and digital experiences, particularly through AI agents, to maintain loyalty as competitive pricing becomes less viable.
Analytics and AI
Unlocking business efficiency: NetSuite introduces new AI innovations
Oracle NetSuite has introduced new AI-powered features at SuiteConnect, aimed at enhancing customization, optimizing workflows, and increasing productivity through tools like generative text enhancements, a Prompt Management API, an AI-powered Configure, Price, Quote Assistant, and an AI expert system for support.
AI
Analytics and AI
Unlock the Future of AI-Driven Enterprise with Zoho’s Zia Agents
Zoho Corporation has expanded its ZIA artificial intelligence platform with the introduction of Zia Agents, Agent Studio, and Agent Marketplace, aiming to enhance business efficiency, automation, and decision-making by providing task-specific AI assistants that organizations can customize and deploy across its suite of applications.
CEO Bill McDermott | ServiceNow sees “tailwind of growth” with GenAI in Q3 23 success
Analytics and AI
ServiceNow and Google Cloud Expand Partnership to Deliver AI-powered Tools to Millions of Users
ServiceNow and Google Cloud have expanded their partnership to integrate ServiceNow's platform and workflows with Google Cloud, enabling AI-driven transformation across enterprise technology, enhancing data accessibility and workflows, with new AI-powered solutions set to launch by 2025.
Safra Catz ERP Today
Supply Chain Management
Oracle AI Agents Help Transform Supply Chain Workflows
Oracle has introduced new role-based AI agents within Oracle Fusion Cloud SCM, set for release in January 2025, to automate routine supply chain tasks, enhance productivity, and enable professionals to focus on strategic initiatives, thus transforming operational efficiency across various supply chain functions.
Marc Benioff, CEO | Salesforce FY23
CRM and Customer Experience
SharkNinja Powers Up Global Customer Service with Salesforce Agentforce
Salesforce has partnered with SharkNinja to implement Agentforce and Commerce Cloud, aiming to enhance personalized customer service through autonomous AI agents while facilitating global growth and improving customer engagement across various markets.
satya nadella, microsoft ceo | microsoft Q3 results
Analytics and AI
Microsoft Introduces Copilot Chat with AI Agents for 365 Customers
Microsoft has launched Microsoft 365 Copilot Chat, a pay-as-you-go AI chat service for commercial customers that enhances workforce efficiency and collaboration through GPT-4o-powered interactions, IT controls, and integration with Dynamics 365 to support a wide range of business processes and decision-making.
Salesforce building | Salesforce and Spiff
Analytics and AI
Salesforce Introduces Agentforce 2.0, a Digital Labor Platform With Customized Agents for Complex Tasks
Salesforce has launched Agentforce 2.0, an advanced digital labor platform that enhances enterprise teams with autonomous AI agents capable of performing complex tasks and seamlessly integrating with tools like Slack and MuleSoft to improve operational efficiency and decision-making.
Analytics and AI
Microsoft CEO: AI Agents are the New Excel, not ChatGPT
Reporting from Microsoft’s AI Tour event in London, ERP Today heard Microsoft CEO Satya Nadella expand upon Redmond’s post-ChatGPT Copilot era for enterprise tech as the company unveiled a series of new AI agents for Dynamics 365.
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