AI Observability

New Relic Prepares Observability for AI Agents That Skip the Dashboard
New Relic has introduced Autopilot and Ground Truth to shift observability toward an AI-agent-first operating model. Autopilot automates SRE triage and remediation using runbooks and context, while Ground Truth exposes governed telemetry to external AI agents via open standards. Both products reflect a broader industry move toward headless, agentic operations where AI systems, not human engineers, handle first-response tasks.