CX

CX AI MICROSOFT DYNAMICS
Dynamics 365 new ‘Contact Center’ launches to enhance CX with AI Copilot
Officially launched on July 1st, Microsoft Dynamics 365 debuts its new Contact Center solution to use AI capabilities for CX efforts.
SAP CX AI : A robot ai with a computer
SAP debuts new CX generative AI capabilities
SAP has announced new generative AI capabilities dedicated to spanning its SAP Customer Experience (CX) portfolio.