Dynamics 365

Report: AI Is Moving Faster Than the Enterprise Systems Built to Support It

Microsoft's 2026 Work Trend Index reveals a growing disconnect between employee AI capabilities and the enterprise systems designed to support them. As workers move faster with AI, ERP leaders face growing pressure to connect intelligence, governance, and operational execution.

Cloud Platform and Technology

Microsoft’s $100B Azure Year Shows Enterprise AI Is Moving Beyond One Model

Microsoft’s FY26 results show Azure crossing $100 billion in annual revenue while Microsoft pushes multi-model AI, Copilot adoption, GitHub scale, and Dynamics 365 agentic workflows into one enterprise platform story.

Accelerating cloud modernization with solutions

Cloud Platform and Technology

Why Microsoft Migrated a Billing Backbone to SAP S/4HANA Private Cloud

Microsoft successfully migrated its 70 TB SAP ECC billing system to SAP S/4HANA private cloud in just six months, minimizing downtime to 24 hours while enhancing integration, operational efficiency, and financial performance.

Analytics and AI

Microsoft’s Layoffs Has Put Its AI Sales Machine Under Scrutiny

Microsoft's recent layoff of 4,800 employees, mainly from its sales and Xbox divisions, reflects a broader shift in the enterprise software model due to AI investments, highlighting challenges in selling complex AI solutions while adapting workforce structures to meet changing customer needs.

ERP Strategy and Planning

Marabu Builds a Global ERP and CRM Platform on Dynamics 365

Marabu, a leading manufacturer of printing and hobby inks, partnered with Hitachi Solutions to replace fragmented legacy systems with a unified Microsoft Dynamics 365 platform for ERP and CRM. Dynamics 365 Sales, Customer Service, Finance, and Supply Chain are being rolled out across multiple countries, harmonising processes, improving data quality, and creating a scalable foundation for Marabu’s international growth.

Analytics and AI

DATEV Moves Sales Teams to Microsoft Dynamics 365 with Capgemini

DATEV is implementing Microsoft Dynamics 365 as part of a CRM transformation with Capgemini to enhance customer engagement and internal collaboration, starting with a pilot in July 2025 and a full rollout planned for February 2026, aiming for improved sales processes and data visibility for over 1,300 employees.

Supply Chain Management

Dynamics 365 Wave 1 Puts Agentic AI at the Heart of ERP

Microsoft's Dynamics 365 2026 release wave 1 transforms Copilot from a productivity tool into an autonomous, integrated operating layer across various enterprise functions, emphasizing proactive AI-driven workflows and low-code agent design to enhance operational efficiency and reshape ERP implementation.

Analytics and AI

Microsoft Q2 2026 Results Show AI, Cloud Growth Accelerating as Spending Surges

Microsoft reported strong Q2 FY2026 results with $81.3 billion in revenue, driven by significant growth in cloud and AI services, despite a sharp increase in capital expenditures to support infrastructure demands, reflecting the company's aggressive AI ambitions.

Analytics and AI

Microsoft’s Agentic e-Commerce Strategy and What It Signals for Retail ERP

At NRF 2026, Microsoft unveiled its vision for agentic AI as a foundational layer for retail e-commerce, emphasizing a shift towards protocol-driven, cooperative AI architectures that integrate seamlessly with ERP and commerce systems to orchestrate holistic retail experiences.

Cloud Platform and Technology

Microsoft Sharpens Dynamics 365 ERP for Asset-as-a-Service Rental Models

Microsoft is evolving ERP through Dynamics 365 to actively manage rental operations and address fragmentation in asset utilization by introducing rental-specific capabilities that enhance workflows, financial clarity, and customer experiences in a cloud-based, AI-extended ecosystem.

Analytics and AI

Retail AI Hits NRF 2026: SAP, Microsoft, Workday Turn Agentic Platforms into New Operating System for Stores and Commerce

Retail tech giants SAP, Microsoft, and Workday are leveraging AI to transform commerce operations into integrated, agent-driven systems at the NRF 2026 event, showcasing a shift from isolated applications to comprehensive retail infrastructure.

Analytics and AI

Microsoft Expands MCP into Dynamic, AI-Ready Foundation for Dynamics 365 ERP

Microsoft is transforming its Dynamics 365 ERP by upgrading its Model Context Protocol from a static toolset to a dynamic, real-time gateway, integrating analytics and allowing extensive access to ERP functions for improved AI-enabled operations by December 2025.

Analytics and AI

Georg Glantschnig Explains Microsoft’s “Power of One” Stack

Georg Glantschnig of Microsoft emphasizes that future ERP systems must not only support but also run business processes, highlighting a shift towards agentic AI and adaptability over traditional rigidity.

Analytics and AI

Your Next ERP Will Think for Itself: Microsoft’s Bold Vision for Autonomous ERP

Microsoft is transforming ERP systems from traditional user-initiated processes to intelligent, autonomous platforms that execute tasks independently, emphasizing continuous business value and adapting to user needs rather than the other way around.