Event

Interview: Nominal CMO on Why Finance AI Agents Need to Execute, Not Just Explain

At Sage Future, Nominal CMO Stephanie Montelius discussed why finance teams are moving beyond chatbots toward agentic AI that can execute ERP-adjacent accounting work with human oversight. The interview explores trust, deterministic agents, multi-entity complexity, intercompany transactions, manufacturing use cases, and the role of ERP-agnostic AI platforms in finance operations.

Analytics and AI

ServiceNow’s Next Knowledge 2026 Message: Governed AI Has to Reach the Frontline

ServiceNow's Knowledge 2026 initiative emphasizes a governance layer for AI and security, with tools like Otto, an AI-driven interface designed to streamline enterprise workflows for employees and operators, enhancing user experience across systems while integrating deeper operational capabilities.

Analytics and AI

ServiceNow Repositioned Around AI Security and Governance at Knowledge 2026

ServiceNow positions itself as a governance and action layer for enterprise AI, launching Autonomous Security and Risk, enhancing the AI Control Tower for comprehensive governance, and making its Action Fabric available to external agents, amidst a backdrop of growing financial momentum and challenges in broad adoption.

CRM and Customer Experience

Sage Agentic ERP Shifting From Passive Recording to Active Prevention

The evolution of ERP systems from passive record-keeping to proactive, AI-powered agents capable of real-time monitoring and decision-making is outlined by Sage, emphasizing the necessity for companies to integrate such capabilities to remain competitive.

Manufacturing Systems and Automation

Sage X3 Helping Food, Beverage Manufacturers Tackle AI and Compliance Challenges

Food and beverage manufacturers are leveraging Sage X3 ERP to enhance inventory management, compliance, and AI adoption amidst operational complexities.

Data and Data Management

The Power BI Crash That Sparked a Data Revolution at Dodge Industrial

Dodge Industrial underwent a radical data transformation, shifting from a fragmented legacy system to a unified architecture using SAP Datasphere and S/4HANA, enabling agile governance and reliable data access for users.

Lift-and-Shift ERP Strategies NTT DATA and Microsoft

Cloud Platform and Technology

Demystifying SAP Business Suite and Cloud ERP with SAP Transformation Leader Anurag Barua

As SAP customers navigate the challenges of transformation deadlines, increasing cloud options, and rapid AI advancements, Anurag Barua emphasizes a structured approach to modernize with clarity amidst complexity, presenting vital insights at SAPinsider 2026 on utilizing RISE and GROW strategies for successful migration to SAP Cloud ERP.

ERP Strategy and Planning

SAP Positions Itself as the Digital Backbone of New York Fashion Week

SAP is evolving its role at New York Fashion Week from event sponsor to infrastructure provider, collaborating with N4XT Experiences to create a connected, data-driven platform that enables real-time integration of enterprise systems and analytics for designers.

ERP Strategy and Planning

SAPinsider 2026 Awards Finalists Announced Ahead of Las Vegas Event

SAPinsider has announced the 2026 Awards finalists recognizing enterprise AI, ERP modernization, cybersecurity, and cloud transformation. Winners will be revealed live at SAPinsider Las Vegas on March 16.

Financial Management

Acumatica Signals Partner-Led ERP Growth Strategy as Mid-Market AI Adoption Accelerates

At Summit 2026, Acumatica executives highlighted the mid-market ERP shift towards customer-driven AI adoption and partner-led education, advocating for industry-specific AI features while addressing implementation challenges.

Analytics and AI

Acumatica Summit Highlighting AI, Low-Code Solutions for ERP Automation

Acumatica's Summit 2026 highlights their AI and low-code platform capabilities that enables business users to create customized AI workflows without developer support, enhancing workflow automation and practical AI applications.

Analytics and AI

Retail AI Hits NRF 2026: SAP, Microsoft, Workday Turn Agentic Platforms into New Operating System for Stores and Commerce

Retail tech giants SAP, Microsoft, and Workday are leveraging AI to transform commerce operations into integrated, agent-driven systems at the NRF 2026 event, showcasing a shift from isolated applications to comprehensive retail infrastructure.

Analytics and AI

Oracle AI World’s IBM Sessions: What Enterprises Must Build Before AI Can Deliver

At Oracle AI World, IBM emphasized that successful AI adoption in enterprises relies not on flashy models but on robust foundational preparations, governance, and aligned business processes, showcasing that scalable AI implementations require clean data and integrated workflows.

CRM and Customer Experience

5 Predictions: What Salesforce Leaders Expect from Enterprise AI Agents in 2026

At a Salesforce roundtable, executives predicted that by 2026, companies will face a clear divide based on their adoption of AI agents as operational infrastructure, leading to significant changes in voice communication, engineering delivery models, governance structures, and user experiences.

Human Capital Management

Epic’s Healthcare-Native ERP, AI Gambit: Disruption or Long Game Against Major Players?

Epic's development of a healthcare-native ERP aims to integrate seamlessly with its EHR and AI features, potentially disrupting the market by consolidating operational functions while forcing health systems to reflect on their existing application frameworks, though full capabilities are not expected until 2027.

CRM and Customer Experience

Inside Salesforce’s Agentforce Roundtable: How Did Leaders Really Use AI Agents in 2025?

Executives are shifting their focus from the hype of AI to practical implementation, emphasizing the importance of data activation, hybrid reasoning models, and effective change management to ensure AI agents deliver value in real-world applications.

Analytics and AI

Inside the AI Shift Transforming Customer, Field Service and What it Means for ERP

The Salesforce 7th annual State of Service report reveals a rapid transformation in customer service driven by AI agents, predicting that by 2027 AI will resolve half of service cases, prompting organizations to enhance data integration and redefine service roles, ultimately positioning service as a blueprint for broader enterprise architecture change.

headline - stock image of Mulesoft statistics

Application Development and Integration

MuleSoft and Salesforce Push Toward an AI Agent Future, Reframing Integration as Enterprise Automation

At the Agentforce Tour in NYC, Salesforce and MuleSoft emphasized a shift towards AI-driven automation, integrating APIs, RPA, and AI agents into a cohesive model for orchestrating intelligent workflows across systems.

Analytics and AI

Oracle’s Big Bet: Why AI World Signals a Revolution for ERP

Oracle's rebranding of CloudWorld to Oracle AI World emphasizes the integration of artificial intelligence as a fundamental aspect of ERP systems, shifting focus towards tangible AI-driven business outcomes and evolving the roles of ERP professionals into AI strategists.