Model Context Protocol

At the Agentforce Tour in NYC, Salesforce and MuleSoft emphasized a shift towards AI-driven automation, integrating APIs, RPA, and AI agents into a cohesive model for orchestrating intelligent workflows across systems.

Sage is enhancing its AI and integration strategy through the launch of a new AI developer framework for partners and a partnership with Sovos to improve intelligent tax compliance, promoting a shift towards governed, partner-led extensibility in its finance platforms.

AI agents are evolving into integral digital coworkers, compelling ERP and HCM buyers to reassess workforce planning, governance, and technology frameworks by 2026, as enterprise software transitions to accommodate AI-driven workflows and digital employees, while also emphasizing the importance of governance and integration in a hybrid human-digital labor model.

Annexa is increasingly focusing on AI to enhance its Oracle NetSuite solutions across Australia and New Zealand, integrating technologies like its Model Context Protocol and large language model APIs.

ServiceNow announced integrations with Microsoft, including Microsoft Agent 365, to create seamless AI orchestration and governance for businesses, enabling autonomous workflows and visibility across Microsoft 365 and the ServiceNow AI Platform.