Episode Three focuses on “Behind the Outages: Frontline Strategies for Surviving Global Disruptions?” and the role of Service Operations, where our host and Inetum’s own Managing Consultant, Jack Williamson, is joined by ServiceNow’s Senior Technical Solutions Consultant, Dominic Colson as well as Inetum’s own (ex-clientside) Managing Consultant, Michael Morgan-Lee (MML); to break it down and to share bite-size nuggets of wisdom from all sides.
The FlowDown Episode 3: Behind the Outages – Frontline Strategies for Surviving Global Disruptions
Key Takeaways
⇨
How prepared are companies for large-scale IT outages, cyber attacks, and technological disruptions?
⇨
What is the role of the Service Operations workspace and AI capabilities in IT Operations Management (ITOM)?
⇨
Is the Service Operations workspace essential for major incident management, or is it overhyped?
YOU MIGHT ALSO LIKE
