Episode Four focuses on “Value Over Volume: Using SPM to Ensure the Right Work Gets Done” and the role of Service Operations, where our host and Inetum’s own Managing Consultant, Jack Williamson, is joined by ServiceNow’s EMEA Practice Lead, Rick Ward as well as Inetum’s own (ex-clientside) ServiceNow SPM Architect, Phil Bool; to break it down and to share bite-size nuggets of wisdom from all sides.
The FlowDown Episode 4: Value Over Volume – Using SPM to Ensure the Right Work Gets Done
Key Takeaways
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Portfolio Analysis: Use SPM tools to analyze the current portfolio of projects and identify areas for improvement.
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Risk Assessment: Assess the potential risks associated with each project and prioritize those with lower risks.
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Resource Allocation: Allocate resources effectively to ensure that the most valuable projects receive the necessary support.
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