The FlowDown Podcast Series is a podcast series that talks about service operations in the real world. In this episode, the hosts talk about what service operations is and what it can do for organizations. They also talk about the challenges that organizations face in implementing service operations.
The FlowDown Episode 1: Service Operations – What can AI and Automation do for me?
Key Takeaways
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Service operations is a methodology that brings together service management and operations management to deliver a holistic service across the organization.
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Organizations can use a variety of tools and technologies to implement service operations.
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Service operations is a journey, and it takes time and effort to implement it successfully.
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