Analytics and AI

At IFS Connect 2025, CEO Mark Moffat emphasized the urgent need for adaptation to AI in business, unveiling a major push for IFS in industrial AI through new capabilities in IFS Cloud 25R1, the launch of IFS Nexus Black for rapid AI innovation, and a Migration Accelerator Service aimed at SAP customers, all aiming for significant market presence by 2029.

Georg Glantschnig of Microsoft emphasizes that future ERP systems must not only support but also run business processes, highlighting a shift towards agentic AI and adaptability over traditional rigidity.

Salesforce has announced a definitive agreement to acquire Informatica for approximately $8 billion, aiming to enhance its AI capabilities by integrating Informatica's data management expertise to create a robust foundation for autonomous AI solutions in enterprise operations.

Tapping the New Digital Workforce of AI Agents to Transform ERP Testing and Lifecycle Management

A recent Frost & Sullivan study indicates that complex manufacturing ERP systems are rapidly evolving with the integration of AI and IoT technologies, alongside innovations like real-time data analytics and cloud solutions, to enhance efficiency and tackle obstacles like high costs and resistance to change.

At SAP Sapphire 2025, Sean Kask, SAP’s Chief AI Strategy Officer, emphasized a customer-focused AI strategy that integrates various models and maintains ethical standards, showcasing the potential of tools like Joule to autonomously execute complex processes while leveraging proprietary knowledge graphs for contextual accuracy, positioning SAP as a leader in AI-powered enterprise solutions.

Salesforce's upcoming Agentforce for Financial Services introduces AI agents designed to alleviate the administrative tasks of financial professionals, enhancing client engagement and compliance amid workforce shortages and rising customer expectations.

Inetum has achieved significant recognition for its ServiceNow practice, being named a 'Rising Star' by ISG in 2025, and has inaugurated a Center of Excellence for ServiceNow Agentic AI to foster innovation and develop proactive AI-driven solutions for digital transformation.

Inetum's ServiceNow practice has achieved ISG 'Rising Star' recognition and launched an Agentic AI Center of Excellence, marking significant advancements in enterprise technology that highlight the increasing integration of intelligent, autonomous capabilities in the ERP landscape.

The collaboration between SAP and Google Cloud focuses on developing practical, AI-powered enterprise systems that enhance innovation and reduce project risk, leveraging tools like SAP Joule and Google’s Gemini models for real-time access to actionable data and robust infrastructure, exemplified by successful implementations at companies like AMD and Suzano.

SAP's upcoming Joule Everywhere update in 2025 integrates generative AI agents across its entire ecosystem, enabling intelligent co-piloting and seamless decision-making within workflows while enhancing security and governance.

SAP introduces AI Foundation, a unified operating system for Business AI that simplifies enterprise AI development, reduces costs, and accelerates innovation through features like low-code tools and built-in governance, empowering organizations to quickly transform data into actionable insights.

At SAP Sapphire 2025, SAP introduced a production-grade network of autonomous business agents integrated with SAP Joule, enabling organizations to execute end-to-end processes across finance, HR, procurement, and supply chain without custom code, while ensuring governance and compliance through SAP LeanIX.

The adoption of Artificial Intelligence in manufacturing is transforming decision-making, predictive maintenance, and quality control, with 80% of manufacturers investing in AI to enhance efficiency and innovation, despite facing integration challenges that require clear strategies and investment in workforce upskilling.

HCL Software is redefining the enterprise software landscape with an outcome-based, empathy-driven approach to AI and automation, focusing on customer needs and integrating advanced technologies into existing platforms without discarding legacy systems.

At the Epicor Insights 2025 conference, Epicor announced its commitment to the manufacturing and supply chain sectors with the introduction of AI-driven tools, including Epicor Prism and Grow AI for enhanced operational efficiency and data quality, alongside the Carbon Cost Rollup for managing carbon footprints in production, highlighting the increasing importance of sustainability in ERP systems.

At Oracle CloudWorld 2025, Executive VP Steve Miranda highlighted AI's transformative role in business operations, stressing Oracle's commitment to embedding AI across its cloud technology stack while showcasing real-world applications with major clients like TD Bank, ultimately positioning Oracle as a partner in navigating technological change.

Having access to timely and accurate reporting is essential for making informed decisions and driving strategic outcomes. Advanced analytics are a vital part of to uncovering insights, improving operational visibility, and remaining competitive in rapidly evolving markets. This session explores this value by looking at how DHL Freight, a global leader in logistics and supply chain management, transformed its reporting infrastructure to achieve operational excellence. Faced with the challenge of migrating from Oracle’s decommissioned legacy tool, DHL Freight partnered with Orbit Analytics to implement a cutting-edge reporting solution on Oracle E-Business Suite and other applications. Topics covered include how DHL Freight seamlessly transitioned over 75 reports using Orbit’s Discoverer Migration Utility, avoiding unnecessary work while achieving immediate ROI. Learn how this migration enhanced data accessibility, improved decision-making, and fortified security across their operations. This case study showcases the power of modern analytics tools in overcoming complex logistical challenges. Don’t miss this opportunity to gain insights into DHL Freight’s journey and learn how you can redefine your reporting capabilities. Attend the session to: Understand the challenges of legacy tool decommissioning and report migration. Explore Orbit Analytics’ innovative approach to automated report conversion. See the real-world impact: Simplified access via Single Sign-On and maximized ROI.

Having access to timely and accurate reporting is essential for making informed decisions and driving strategic outcomes. Advanced analytics are a vital part of to uncovering insights, improving operational visibility, and remaining competitive in rapidly evolving markets. This session explores this value by looking at how DHL Freight, a global leader in logistics and supply chain management, transformed its reporting infrastructure to achieve operational excellence. Faced with the challenge of migrating from Oracle’s decommissioned legacy tool, DHL Freight partnered with Orbit Analytics to implement a cutting-edge reporting solution on Oracle E-Business Suite and other applications. Topics covered include how DHL Freight seamlessly transitioned over 75 reports using Orbit’s Discoverer Migration Utility, avoiding unnecessary work while achieving immediate ROI. Learn how this migration enhanced data accessibility, improved decision-making, and fortified security across their operations. This case study showcases the power of modern analytics tools in overcoming complex logistical challenges. Don’t miss this opportunity to gain insights into DHL Freight’s journey and learn how you can redefine your reporting capabilities. Watch this session to: Understand the challenges of legacy tool decommissioning and report migration. Explore Orbit Analytics’ innovative approach to automated report conversion. See the real-world impact: Simplified access via Single Sign-On and maximized ROI.

IBM and Oracle have enhanced their longstanding partnership to integrate IBM's watsonx AI into Oracle Cloud Infrastructure, paving the way for advanced agentic AI capabilities across various enterprise applications while promoting ESG reporting for sustainability and compliance.

Unit4 has launched Ava, an Advanced Virtual Agent integrated within Unit4 ERPx and Microsoft Teams, designed to streamline enterprise automation by handling routine tasks and providing intelligent insights, with the ambition to automate 50% of ERP activities and enhance user experience.

Opkey’s AI-powered Redwood Migration Accelerator streamlines the transition from Oracle’s Responsive UI to Redwood, minimizing business disruption and maximizing ROI. The platform offers automated assessment, detailed migration planning, and comprehensive testing to ensure a smooth and efficient migration process.

Opkey helps businesses maximize the value of their enterprise resource applications with intelligent, agentic AI-powered automation that assures every stage of the ERP lifecycle—from deployment, to operation, to ongoing evolution and business transformation. With Opkey’s platform, businesses can seamlessly deploy cloud applications, adopt critical updates with confidence, eliminate human error in system testing, and minimize business disruptions.

IBM and Oracle are collaborating to integrate artificial intelligence into enterprise technology, enhancing efficiency, decision-making, and operational performance, while providing secure and scalable solutions that drive business transformation and innovation.

AI is rewriting the rules for ERP users in the manufacturing and supply chain industries.

In the era of digital transformation, artificial intelligence (AI), data analytics, and automation are not merely buzzwords—they are strategic imperatives. The convergence of these technologies is reshaping industries, redefining competitive advantage, and demanding a recalibration of executive decision-making. For C-level...

Lifetime Products successfully modernized its ERP system by adopting Microsoft Dynamics 365, enabling enhanced operational efficiency and employee development through automation and a collaborative workforce strategy that reallocates resources towards higher-value tasks.