Analytics and AI

Artificial Intelligence (AI) and analytics are indispensable in propelling digital transformation efforts, particularly influencing Enterprise Resource Planning (ERP). With the rapid progression of technology and computing power, organizations across various sectors are generating immense amounts of data daily, impacting ERP processes. The significance of this data lies in its potential to extract actionable insights, facilitate strategic planning, and drive innovation within the ERP framework. In this context, AI and analytics emerge as pivotal tools, facilitating the extraction of value from the vast amounts of data generated and collected across the enterprise, optimizing ERP functionalities. Analytics is commonly categorized into descriptive, prescriptive, diagnostic, and predictive types, enhancing the ERP landscape. AI algorithms contribute not only to predictive and prescriptive analytics but also empower companies to develop innovative ERP capabilities, exemplified by advancements such as Industry 4.0.

AI-enabled Supply Chains
IBM and e& collaborate to enhance AI ethics and compliance
e& partners with IBM to create a multi-model AI governance solution aimed at enhancing AI compliance, ethical oversight, and transparency, leveraging IBM's watsonx.governance platform to address risks and optimize AI performance as part of their ongoing collaboration.
image of person and robot at computer | AI in HR
HR, Diversity and GenAI: The dream team of the future
Reshma Mahapatra of IBM UKI emphasizes the transformative role of GenAI in HR, advocating for diversity and ethical innovation to reshape technology's impact on organizations, where GenAI serves as a partner to enhance human potential rather than replace it.
QAD Process Intelligence
Gen AI in manufacturing: Finding value with Process Intelligence
As AI adoption accelerates, its integration with business expertise, particularly through tools like Process Intelligence, is crucial for organizations to enhance efficiency and mitigate inventory losses, ultimately improving profit margins.
Vonage and SAP expand collaboration for AI-driven enterprise experiences
Adobe and Microsoft AI collaborate to enhance ERP functionality
Adobe and Microsoft have partnered to integrate advanced AI tools into Microsoft applications, enhancing workflows for ERP users by allowing seamless data access and project management capabilities to optimize operational efficiency in modern business environments.
NTT DATA
NTT DATA, ITOCHU and Mistubishi leverage APN and AI for smart plant maintenance
NTT DATA, NTT COMWARE, ITOCHU Techno-Solutions, and Mitsubishi Chemical Group successfully demonstrated a smart maintenance solution using the IOWN All-Photonics Network and AI technologies, enabling real-time inspection of factory facilities with remote-controlled robots and advanced video analysis, aiming to enhance safety and efficiency in manufacturing.
a messy desk with a lot of documents, computes and devives
Why you don’t need an AI-enabled ERP (at least not yet)
You can’t blame ERP vendors for focusing on their AI offerings – they’re shiny and new, especially when it comes to generative AI copilots.
Cognizant
Cognizant launches suite of agentic AI automation tools
Cognizant's new Neuro AI Multi-Agent Accelerator and Multi-Agent Service Suite enable businesses to rapidly adopt adaptable multi-agent systems that improve operational efficiency, enhance collaboration, and streamline workflows across various functions, all while addressing security and compliance needs.
The Sun or the Fall of Icarus image | Kicker: Insights from PwC UK head of AI public policy and ethics
Engineering trust in the heat of AI: Insights from PwC UK AI & ethics head
At the Mastering ERP 2024 conference, Insiders heard from head of AI public policy and ethics at PwC UK, about AI trust and trustworthiness.
Is the future agentic for ERP?
The future is agentic - or is it? Microsoft and Celonis case studies may show ERP users the truth behind the AI agent hype.
satya nadella, microsoft ceo | microsoft Q3 results
Microsoft Introduces Copilot Chat with AI Agents for 365 Customers
Microsoft has launched Microsoft 365 Copilot Chat, a pay-as-you-go AI chat service for commercial customers that enhances workforce efficiency and collaboration through GPT-4o-powered interactions, IT controls, and integration with Dynamics 365 to support a wide range of business processes and decision-making.
Uk parliament building in London | UK government launches plan for “decade of national renewal” powered by AI
UK government launches plan for “decade of national renewal” powered by AI
UK Prime Minister Kier Starmer is putting trust in AI as a productivity tool, by greenlighting the AI Opportunities Action Plan.
Google to Acquire Wiz for $32 Billion in Cloud Security Push
Google Cloud helps scale AI image generation amid rapid surge of user growth
Google Cloud has teamed up with Australian AI firm Leonardo.AI, recently acquired by Canva, to enhance its image generation capabilities for a rapidly growing user base of 29 million, aiming to improve infrastructure efficiency and introduce advanced features like Flow State for iterative image refinement.
Google Cloud announces new retail solutions ahead of NRF 2025
Google Cloud has unveiled AI advancements for retailers through Google Agentspace, enhancing workforce productivity, improving product discovery with Vertex AI Search, and enabling connected store solutions ahead of NRF 2025 to tackle industry challenges.
WMS automation for warehouses
Unleashing efficiency: How a WMS cuts cost and improves accuracy in warehousing
Warehouse Management Systems (WMS), such as those offered by Tecsys, enable e-commerce businesses to enhance order fulfillment speed, reduce costs, and improve inventory accuracy by integrating automation technologies, ultimately streamlining warehouse operations for greater efficiency and competitive advantage.
Forterra
How Forterro’s acquisition of alltotrec unlocks the value of AI for manufacturing
Forterro is enhancing its ERP offerings by integrating advanced APS capabilities from alltotrec, including AI and IoT solutions, thereby providing Forterro and Abas ERP customers with improved planning, execution systems, and competitive advantages in the manufacturing sector.
GearTrack and NexGen Tech Solutions Strengthen Intelligent SCM Partnership
Rootstock partners with Scion to enhance manufacturing and supply chain solutions
Rootstock Software has partnered with Scion to enhance manufacturing and supply chain efficiency by integrating cloud-based ERP solutions with advanced analytics, addressing the industry's need for resilience and agility in a rapidly evolving business environment.
a robot standing outside a shop | How AI can drive more economic growth than lower taxes or less regulation, UK businesses weigh in
How AI can drive more economic growth than lower taxes or less regulation, UK businesses weigh in
Most UK leaders' productivity is held back by economic headwinds, stress and difficulty implementing new productivity tools, survey shows.
New NVIDIA AI Models empower – and redefine – SAP, ServiceNow as agentic leaders
At CES 2025, NVIDIA introduced the Llama Nemotron family of open language models designed to enhance Agentic AI deployment, with SAP and ServiceNow among the first to leverage these models for improving business processes across various industries including customer support and supply chain management.
Salesforce building | Salesforce and Spiff
Salesforce Introduces Agentforce 2.0, a Digital Labor Platform With Customized Agents for Complex Tasks
Salesforce has launched Agentforce 2.0, an advanced digital labor platform that enhances enterprise teams with autonomous AI agents capable of performing complex tasks and seamlessly integrating with tools like Slack and MuleSoft to improve operational efficiency and decision-making.
a big office building with a green sign saying 'Sage' | Sage stands out with “high pace of innovation” amid upbeat year-end results
Sage Intacct Release 4 Features AI-driven Sage Copilot to Enhance SMB Decision-making and Efficiency
Sage has introduced Sage Copilot, an AI-driven tool designed to enhance productivity and decision-making for accounting and finance teams, currently available to early adopters in the US and UK, as part of significant updates to Sage Intacct that aim to streamline financial oversight and support small and mid-sized businesses in managing their growth.
A blue digital cloud. Northwell Opkey - Data Loading EF Education First
Snowflake’s Saudi Arabia expansion to help region maximize data value
AI data company Snowflake has opened a regional office in Riyadh, Saudi Arabia, enabling local organizations to leverage Google Cloud for AI-driven data insights while ensuring compliance with the country's data residency laws.
Automation and processes
Gen AI in manufacturing: Evolving automation and processes
As more companies move towards using AI to automate their processes, solutions like QAD Process Intelligence use Gen AI for process mining, allowing organizations to visualize, optimize and monitor key business processes.
How Mastering ERP 2024 brought AI Wisdom to Enterprise Insiders
The Mastering ERP conference in London brought together ERP and AI professionals to discuss integrating AI into core applications, emphasizing the importance of trust, ethical considerations, and foundational strategies for successful adoption while highlighting current low rates of AI integration beyond customer service.
Agentforce 2.0 Digital labor
Salesforce: The market for digital labor is trillions of dollars, says Marc Benioff
Salesforce CEO Marc Benioff highlights Agentforce 2.0 as a transformative digital labor platform with a trillions-dollar market potential, emphasizing its effectiveness in reducing human query escalations and showcasing its integration with Slack and advanced AI features to enhance enterprise workflows across various industries.
Cetec ERP
Boomi enhances data management offering with Rivery acquisition
Boomi is enhancing its data management capabilities through the acquisition of Rivery, which will integrate the latter's low-code ELT and CDC technologies to strengthen Boomi's offerings in a data-driven environment.
Workday
Is Workday second-guessing AI amid stock index milestone?
Workday has had a busy December with its Workday Rising EMEA conference, joining the S&P 500 stock index and winning a Best ERP Vendor award.
Dell Technologies Accelerates AI Innovation and Strengthens Cybersecurity Strategies for Microsoft Customers
Dell Technologies has launched new AI innovations to streamline AI adoption, enhance cybersecurity, and simplify data management for Microsoft customers in multicloud environments, including services like Dell APEX File Storage and protection solutions aimed at improving operational efficiency and security.