Analytics and AI

Artificial Intelligence (AI) and analytics are indispensable in propelling digital transformation efforts, particularly influencing Enterprise Resource Planning (ERP). With the rapid progression of technology and computing power, organizations across various sectors are generating immense amounts of data daily, impacting ERP processes. The significance of this data lies in its potential to extract actionable insights, facilitate strategic planning, and drive innovation within the ERP framework. In this context, AI and analytics emerge as pivotal tools, facilitating the extraction of value from the vast amounts of data generated and collected across the enterprise, optimizing ERP functionalities. Analytics is commonly categorized into descriptive, prescriptive, diagnostic, and predictive types, enhancing the ERP landscape. AI algorithms contribute not only to predictive and prescriptive analytics but also empower companies to develop innovative ERP capabilities, exemplified by advancements such as Industry 4.0.

New NVIDIA AI Models empower – and redefine – SAP, ServiceNow as agentic leaders
At CES 2025, NVIDIA introduced the Llama Nemotron family of open language models designed to enhance Agentic AI deployment, with SAP and ServiceNow among the first to leverage these models for improving business processes across various industries including customer support and supply chain management.
Salesforce building | Salesforce and Spiff
Salesforce Introduces Agentforce 2.0, a Digital Labor Platform With Customized Agents for Complex Tasks
Salesforce has launched Agentforce 2.0, an advanced digital labor platform that enhances enterprise teams with autonomous AI agents capable of performing complex tasks and seamlessly integrating with tools like Slack and MuleSoft to improve operational efficiency and decision-making.
a big office building with a green sign saying 'Sage' | Sage stands out with “high pace of innovation” amid upbeat year-end results
Sage Intacct Release 4 Features AI-driven Sage Copilot to Enhance SMB Decision-making and Efficiency
Sage has introduced Sage Copilot, an AI-driven tool designed to enhance productivity and decision-making for accounting and finance teams, currently available to early adopters in the US and UK, as part of significant updates to Sage Intacct that aim to streamline financial oversight and support small and mid-sized businesses in managing their growth.
Leanne Taylor to Drive SYSPRO’s Global Growth as Chief Revenue Officer
Snowflake’s Saudi Arabia expansion to help region maximize data value
AI data company Snowflake has opened a regional office in Riyadh, Saudi Arabia, enabling local organizations to leverage Google Cloud for AI-driven data insights while ensuring compliance with the country's data residency laws.
How Mastering ERP 2024 brought AI Wisdom to Enterprise Insiders
The Mastering ERP conference in London brought together ERP and AI professionals to discuss integrating AI into core applications, emphasizing the importance of trust, ethical considerations, and foundational strategies for successful adoption while highlighting current low rates of AI integration beyond customer service.
Agentforce 2.0 Digital labor
Salesforce: The market for digital labor is trillions of dollars, says Marc Benioff
Salesforce CEO Marc Benioff highlights Agentforce 2.0 as a transformative digital labor platform with a trillions-dollar market potential, emphasizing its effectiveness in reducing human query escalations and showcasing its integration with Slack and advanced AI features to enhance enterprise workflows across various industries.
ERP
Boomi enhances data management offering with Rivery acquisition
Boomi is enhancing its data management capabilities through the acquisition of Rivery, which will integrate the latter's low-code ELT and CDC technologies to strengthen Boomi's offerings in a data-driven environment.
Workday
Is Workday second-guessing AI amid stock index milestone?
Workday has had a busy December with its Workday Rising EMEA conference, joining the S&P 500 stock index and winning a Best ERP Vendor award.
Dell Technologies Accelerates AI Innovation and Strengthens Cybersecurity Strategies for Microsoft Customers
Dell Technologies has launched new AI innovations to streamline AI adoption, enhance cybersecurity, and simplify data management for Microsoft customers in multicloud environments, including services like Dell APEX File Storage and protection solutions aimed at improving operational efficiency and security.
several red, orange, blue and grey-coloured springs on an orange background | Unlocking flexibility alongside existing Oracle tools with insightsoftware
Unlocking flexibility alongside existing Oracle tools with insightsoftware
Businesses can be seen investing in Oracle tools to improve their operations, however, they might still lack the power to reach their goals.
Amazon AWS and DXC Technology
The biggest reveals and announcements from Amazon re:Invent 2024
At Amazon re:Invent 2024, AWS unveiled significant advancements in AI technologies, including the launch of Amazon Nova foundation models, integration of GenAI with GitLab via Amazon Q Developer, a collaboration with SAP for cloud ERP solutions, enhanced capabilities in the next generation of SageMaker and the introduction of a 'Buy with AWS' button, all aimed at solidifying AWS's position in the competitive AI and cloud services market.
Blueprint of a brain | SAP AWS Amazon Nova
Amazon Nova models join SAP’s generative AI hub
At AWS re:Invent 2024, SAP announced the integration of Amazon's Nova generative AI models into its AI Core hub, enhancing access to advanced AI capabilities and enabling businesses to automate workflows and create customized solutions within a secure environment.
Salesforce says UK is an AI leader with skills issues. Is No-Code the fix?
Salesforce's UK AI Readiness Index reveals the UK surpasses G7 averages in AI adoption due to a strong innovation culture and tech investments, while highlighting the potential of no-code solutions like Agentforce to bridge the skills gap and enhance AI implementation across sectors.
Oracle Health’s Clinical AI Agent Helps Doctors Spend More Time with Patients
Oracle Health has launched a new generative AI-based Clinical AI Agent that enhances patient-provider interactions by automating clinical workflows, improving documentation accuracy, and reducing physician burnout, leading to significant time savings and improved patient experiences.
image of long exposure car lights on road | SQL Connect
SplashBI unveils AI assistant to simplify SQL workflows
SplashBI's SQL Connect has launched FlashAI, a natural language processing tool for generating SQL queries, and Git Integration for seamless code management, enhancing collaboration and efficiency for SQL professionals and business users.
futuristic 3D render of letters "AI" in blue colour with yellow background | IBM AWS GenAI partnership
IBM and AWS partner to scale responsible GenAI
IBM and AWS will reveal their collaboration at AWS re:Invent, focusing on integrating IBM Granite AI models within AWS platforms like SageMaker and Bedrock to enhance responsible AI adoption and showcase new governance and automation capabilities.
image of Sydney, Australia
Microsoft unveils Innovation Hub to transform Australian businesses
Microsoft has unveiled a new multi-million-dollar Innovation Hub in Australia, to empower Australian organisations to leverage the power of AI and other technologies. This new facility joins Microsoft’s global network of over 40 Innovation Hubs and marks a milestone in...
Infor building image - Infor AWS marketplace
Infor Targets Business Velocity with Added Process Mining, ESG and GenAI Capabilities
Infor has announced major updates to its CloudSuite portfolio, introducing innovations like a GenAI Assistant, process mining capabilities, and ESG Strategy Management, aimed at enhancing industry-specific software solutions to promote productivity, operational efficiency, and data-driven decision-making.
Vonage and SAP expand collaboration for AI-driven enterprise experiences
QAD Redzone Debuts New AI Capabilities to Drive Manufacturing Productivity Gains
QAD Redzone has launched Champion AI, an advanced suite of predictive and prescriptive AI capabilities aimed at enhancing productivity and collaboration on the manufacturing floor, ultimately transforming how frontline teams address operational challenges.
Joe Depa EY appointment
EY appoints Joe Depa as new CIO amidst substantial AI investments
Ernest & Young has appointed Joe Depa as the new EY Global chief innovation officer, tasked with leading the global innovation strategy and applied innovation initiatives to enhance service delivery and address business challenges amid emerging technologies.
LTIMindtree Launches ‘AI-Smart Underwriter’ Solution Powered by ServiceNow
LTIMindtree launched the AI-Smart Underwriter solution in partnership with ServiceNow to enhance insurance underwriting efficiency through data-driven insights and automation, transforming traditional practices and enabling underwriters to focus on critical decision-making.
Salesforce graphic of an AI agent in front of a software screen and graphic mountains and trees in the background
Salesforce launches automated AI Agent testing center
Salesforce has introduced agentic lifecycle management tools that enable businesses to automate AI agent testing, prototype in secure environments and manage usage effectively, addressing the growing need for reliable agent configurations without disrupting production systems.
AWS
Julia White joins Amazon Web Services as marketing chief
Amazon Web Services has appointed Julia White, a former executive at SAP and Microsoft, as its new Chief Marketing Officer and Vice President.
Certinia expands offerings and partnerships
Certinia has announced updates to its offerings, including a significant AI-powered partnership with Salesforce as part of the Agentforce Partner Network, aiming to enhance efficiency and customer satisfaction through AI agents that automate business processes.
image of purple brain on white and green background | Copilot
Accenture, Avanade and Microsoft drive AI innovation with Copilot practice
To address the increasing demand for AI transformation, Accenture and Avanade, in their joint venture with Microsoft, announced they are launching a Copilot business transformation practice to help organizations reinvent their business operations and integrate generative AI, agentic AI and...
A robotic hand reaches upwards into the distance | Celigo
Inhumans in ERP: Abigail Allman on Mastering IT & AI
The 2024 Mastering ERP Summit in London on December 12 will unite ERP and AI professionals, featuring Abigail Allman who will lead sessions on strategic AI integration decisions and the ethical use of AI in business.
photo of a phone lying on a yellow background with a white lock sign and purple background on the screen | SUSE AI platform for privacy and security
SUSE launches AI platform to ensure customers’ privacy
SUSE has unveiled SUSE AI, a cloud-native platform designed to support the deployment of privacy-focused GenAI applications while ensuring security, compliance and full control for enterprises in regulated industries.