Business Process Management and Automation

Software applications dedicated to Business Process Management (BPM) empower professionals in both business and IT to design executable workflows through standardized symbols and language.

These applications serve a diverse range of functions, enabling users to visualize, simulate, and automatically generate code for business processes. Moreover, BPM facilitates the creation of reports and documentation specific to these processes. For enterprises dealing with intricate or time-intensive processes, BPM proves to be an advantageous solution, aiding in the optimization and automation of these operations. Notably, within the realm of Enterprise Resource Planning (ERP), BPM plays a significant role in assisting businesses to conform to regulatory requirements by establishing a transparent and audit-friendly record of process execution. Consequently, BPM emerges as a valuable asset for businesses of all sizes seeking to enhance their process management within the context of ERP integration.

Unit4 and Pragmatic AI
Zuora Pushes AI Agents Deeper into Quote-to-Cash Finance Work
Zuora is pushing AI agents deeper into the heart of quote-to-cash — expanding Zuora AI across catalog management, CPQ, revenue operations, and workflow automation. This analysis covers what the new agents do, how customers are already using them to tackle high-friction finance tasks, and why governance must scale alongside AI adoption in subscription billing environments.
NTT DATA and Pathlock Bring Always-On Cyber Defense to SAP Workflows
NTT DATA Business Solutions and Pathlock have joined forces to deliver always-on SAP cybersecurity — combining a managed SOC with AI-native application controls to protect finance, procurement, and supply chain workflows against unauthorized access, fraud, and misconfiguration at global scale.
SYSPRO Whitepaper: Platform or Liability? How to Know When Your ERP Has Become a Constraint
The SYSPRO whitepaper outlines how manufacturing leaders can identify when their ERP systems hinder growth instead of facilitating it, highlighting five warning signs of a liability, a gap assessment framework, modern evaluation criteria for selection, and how SYSPRO's platform addresses these challenges.
person holding a clipboard and pencil
SYSPRO Checklist: Are Fragmented Systems Holding You Back?
SYSPRO's checklist helps identify the hidden costs of fragmented systems and provides criteria for evaluating unified ERP solutions, guiding organizations on how to build a business case against system fragmentation.
Deloitte and ServiceNow
SYSPRO Infographic: Are You Running with Operational Limits?
The SYSPRO infographic highlights the hidden costs of using outdated ERP versions and illustrates the benefits of upgrading, including increased productivity and a significant ROI.
SYSPRO Module Overview
The SYSPRO module overview details all 48 modules across five categories—Foundation, Finance, Manufacturing, Distribution, and Technologies—highlighting features like automated invoice processing, mobile warehouse scanning, and real-time tracking, all designed for a unified ERP system tailored for manufacturing and distribution.
UiPath Dev Dives
SYSPRO Whitepaper: ERP — The Possibilities are Infinite
The SYSPRO whitepaper outlines the essential role of a unified ERP platform for manufacturers and distributors, detailing its comprehensive modules and functionalities that enhance decision-making and operational efficiency.
How Ribble Cycles Turned Pandemic Demand Into a Platform for Long-Term Growth with SYSPRO
Ribble Cycles leveraged SYSPRO 8 to enhance operational agility and set up integrated systems, enabling the company to manage quadrupled pandemic demand effectively and establish a future-ready, data-driven business.
How Bensons for Beds Unified Retail and Manufacturing on SYSPRO to Fuel Ambitious Growth
Bensons for Beds enhanced its operations by upgrading to SYSPRO 8, integrating additional systems, and leveraging mobile solutions, which positioned the platform as essential to their comprehensive growth strategy.
How Bradburys Cheese Gained End-to-End Control with SYSPRO’s Fully Integrated ERP
Bradburys Cheese, facing challenges due to rapid growth and a complex supply chain, improved operational clarity and product traceability by implementing SYSPRO ERP after evaluating six solutions, enabling better customer service and inventory management.
Syspro’s Nucleus Leader Ranking Puts Manufacturing ERP Back in Focus
Syspro’s move into the Leader quadrant of the 2026 Nucleus Research SMB ERP Technology Value Matrix signals a broader shift in midmarket ERP buying, where manufacturing depth, usability, embedded automation, and deployment flexibility are becoming central to value.
Professional Services Automation
Kantata’s Expertise Agent Targets the Professional Services Delivery Crunch
Kantata has launched Expertise Agent, an AI system designed to enhance professional services operations by interpreting complex queries and coordinating workflows across project management and resource planning, amid rising client expectations and resource constraints.
SAP NS2 defense
SAP NS2’s FedRAMP+ IL5 Authorization Opens a New Cloud ERP Path for Defense Programs
The recent FedRAMP+ IL5 authorization by SAP NS2 enables US Department of War organizations to deploy SAP S/4HANA Cloud and SAP BTP in a secure cloud environment, simplifying compliance for defense ERP modernization and addressing the complexities of operating within stringent regulatory frameworks.
Acumatica Taps Roman Bukary to Strengthen Partner-Led ERP Growth
Acumatica has appointed Roman Bukary as SVP of Partner Strategy and Programs to enhance its partner ecosystem, leveraging his extensive SaaS and AI experience to better support partner growth and customer outcomes amidst competitive dynamics in the midmarket ERP sector.
Levi’s Azure Migration Puts Hard Numbers Behind Its AI-Ready ERP Push
Levi Strauss & Co. is advancing its global ERP transformation by consolidating nine ERP systems onto Microsoft's Azure cloud platform, achieving significant improvements in latency and data handling while supporting its transition to a direct-to-consumer model and enhancing AI capabilities.
Food ERP
inecta Adds AI Agents to Food ERP for Workflow Automation
Inecta launched AI Agents on June 3, a configurable automation platform for food and beverage companies using inecta Food ERP, enabling rapid deployment of production-ready agents to automate workflows like invoice intake and order processing directly within the ERP system, thus enhancing operational efficiency and compliance.
IBM and ServiceNow Target Legacy Systems and Data Readiness for AI at Scale
IBM and ServiceNow announced a multi-year collaboration to modernize legacy applications, enhance AI-ready data governance, and integrate autonomous operations into IT workflows, aiming to overcome barriers to enterprise AI by evolving existing systems and improving data management and operational integration.
Harbour Energy’s SAP Tool Chain: The Architecture Behind Acquisition-Speed Integration
Harbour Energy is leveraging a connected SAP tool chain to manage its acquisition-led growth across multiple ERP systems, prioritizing visibility, process alignment, and integration speed to maintain agility while expanding globally.
Epicor Names Rachel Barger Chief Revenue Officer
Epicor has appointed Rachel Barger as Chief Revenue Officer to enhance global sales and recurring revenue strategies, focusing on customer relationships and partner ecosystem expansion, as the company continues its shift towards industry-specific ERP solutions.
DATEV Moves Sales Teams to Microsoft Dynamics 365 with Capgemini
DATEV is implementing Microsoft Dynamics 365 as part of a CRM transformation with Capgemini to enhance customer engagement and internal collaboration, starting with a pilot in July 2025 and a full rollout planned for February 2026, aiming for improved sales processes and data visibility for over 1,300 employees.
NTT DATA and Google Cloud
Google Cloud Adds NTT DATA to Gemini Enterprise Delivery Push
Google Cloud is enhancing its Gemini Enterprise partner strategy through an expanded collaboration with NTT DATA to facilitate the deployment of enterprise AI solutions, aiming to create a dedicated practice that supports 5,000 certified experts and the development of 500 AI agents to effectively transform business operations.
Lwart Extends SAP ECC 6 as Factory Expansion Raises ERP Migration Risk
Lwart Environmental Solutions has opted to maintain its SAP ECC 6 system amid a significant factory expansion, prioritizing stability and operational continuity over immediate ERP modernization.
CERN Launches HCM and ERP Overhaul Affecting 35,000 People
CERN has initiated HCM and ERP transformation projects to streamline and modernize its administrative systems for approximately 35,000 staff, aiming for completion by 2028 and 2029 respectively, in order to enhance efficiency and facilitate innovation.
When AI Spend Outpaces Value: A Reality Check for SMBs
As small and midsize businesses increasingly integrate AI into operations, they are facing a shift towards viewing AI as a recurring operational expense rather than a simple software enhancement, prompting the need for clear governance and targeted use cases to ensure measurable value while controlling costs.
Beacon.li office workspace with desks, monitors, chairs, and indoor plants, representing enterprise software implementation and support operations.
The Support Insight That Moved Beacon.li’s CEO Toward Enterprise Implementation
Beacon.li CEO Rakesh Vaddadi built a support tool. His customers pushed him upstream. Now he is making the case that implementation failure is a knowledge transfer problem — and that the fix is capturing expert judgment before it walks out the door.
software vendor AI acquisitions
Recent Acquisitions Announcements Show Enterprise Software Vendors Are Buying the AI Execution Layer
Asana, Coupa, Salesforce, and Vertice are acquiring new AI capabilities to enhance their platforms by enabling more comprehensive enterprise workflows and intelligent automation that extends beyond current functionalities, presenting opportunities and risks for ERP leaders as they adapt to a fragmented AI landscape.
SAP Sapphire Madrid Customer Keynote
SAP Sapphire Madrid Customer Keynote: Enterprise AI Value Depends on Business Ownership
The SAP Sapphire Madrid keynote highlighted the shift in AI discussions from announcements to operational integration, emphasizing that AI's value relies on governance, user trust, and practical implementation within business processes, as showcased by various case studies from companies like Ericsson, Fonterra, and EssilorLuxottica.
SAP Joule AI
SAP Pushes Joule Toward Enterprise Execution, but Readiness Remains the Constraint
SAP is turning Joule into an enterprise execution surface, not just an AI assistant, but the layer through which ERP users interact with SAP data, agents, generated workspaces, voice, desktop tools, and cross-system workflows.
SAP Business AI Platform governance
SAP Sapphire 2026: SAP Business AI Platform Consolidates SAP BTP Stack to Solve Enterprise AI Fragmentation
At SAP Sapphire 2026, SAP introduced the Business AI Platform, unifying its AI, data, and application ecosystems into a three-layer architecture focused on governance and business context, aiming to position itself as the control plane for enterprise AI amidst growing interest in compliance and auditability from enterprise buyers.
Finance AI
EY and Rillet Partner to Embed Risk and Controls Into AI-Native Finance Transformation
EY US and Rillet are partnering to embed risk and controls directly into AI-native finance workflows, signaling a shift in how enterprise finance transformation programs are designed and delivered.