Business Process Management and Automation

Software applications dedicated to Business Process Management (BPM) empower professionals in both business and IT to design executable workflows through standardized symbols and language.

These applications serve a diverse range of functions, enabling users to visualize, simulate, and automatically generate code for business processes. Moreover, BPM facilitates the creation of reports and documentation specific to these processes. For enterprises dealing with intricate or time-intensive processes, BPM proves to be an advantageous solution, aiding in the optimization and automation of these operations. Notably, within the realm of Enterprise Resource Planning (ERP), BPM plays a significant role in assisting businesses to conform to regulatory requirements by establishing a transparent and audit-friendly record of process execution. Consequently, BPM emerges as a valuable asset for businesses of all sizes seeking to enhance their process management within the context of ERP integration.

Business Process Management and Automation
Four-Step Guide for Turning a One-Time Cloud Migration into a Platform for Sustained Value
To successfully harness the potential of modern cloud ERP platforms, organizations must approach transformations as ongoing operational models rather than mere migrations, focusing on careful assessment, standardization in design, efficient deployment, and continuous optimization to bridge the gap between expected and realized value.
man on computer with technology graphics in the background
Application Development and Integration
Why Workday Implementations Fail to Deliver ROI—and How to Fix It
Many organizations implement Workday expecting significant operational improvements, yet struggle to realize meaningful return on investment. In this article, Prashanth Paladugula explains why Workday implementations often fall short—and how stronger data governance, process transformation and standard configurations can significantly improve outcomes.
Analytics and AI
CMiC Launches AI-Powered Construction ERP to Improve Processes
CMiC has introduced NEXUS, an AI-powered construction ERP platform with over 25 integrated intelligent agents and analytics, transforming ERP into an AI-operating environment and automating various project management and financial processes.
Analytics and AI
AI Assistants Are Emerging as the Control Layer for Autonomous Supply Chains
AI-powered assistants are revolutionizing supply chains by enhancing data accessibility, responsiveness, and execution speed, with organizations investing in these tools experiencing significant operational and financial benefits.
a-smiling-woman-wearing-a-headset-at-a-computer_Arum Approved System status
Business Process Management and Automation
TCN Secures Arum Approved Status for Operator Platform
TCN has achieved Arum Approved System status for its Operator contact center platform, validating compliance controls, automation strength and scalability in regulated credit and collections environments.
a-person-is-using-a-pos-machine-in-a-store-with receipt SAP Business AI Q4 2025
Analytics and AI
SAP Business AI Q4 2025 Update Embeds Intelligence into Enterprise Workflows
SAP’s Q4 2025 SAP Business AI release embeds AI directly into spend management, procurement, and customer experience workflows, signaling a shift toward operational AI inside enterprise systems.
Riff logo representing the company behind the agentic AI digital transformation report.
Analytics and AI
Why Agentic AI May Succeed Where Digital Transformation Stalled
After a decade of heavy digital investment, many enterprises still struggle to translate infrastructure into measurable outcomes. A new report from Riff argues agentic AI changes the economics of delivery by narrowing the distance between expertise and action. Success now depends on how leaders redesign workflows, governance, and ownership.
Application Development and Integration
Acumatica Summit 2026: Cassandra Moore
Chris Vavra and Cassandra Moore explore key themes and trends from the 2026 Acumatica Summit in Seattle, focusing on innovations in ERP technology.
Analytics and AI
Microsoft’s Agentic e-Commerce Strategy and What It Signals for Retail ERP
At NRF 2026, Microsoft unveiled its vision for agentic AI as a foundational layer for retail e-commerce, emphasizing a shift towards protocol-driven, cooperative AI architectures that integrate seamlessly with ERP and commerce systems to orchestrate holistic retail experiences.
Automation
NetSuite 2025.2 Enhances Supply Chain Agility Amid Growing Operational Pressures
NetSuite’s 2025.2 release enhances supply chain management with improved planning and fulfillment capabilities, allowing organizations to better handle production schedules, inventory allocation, and order prioritization amidst ongoing global disruptions.
Analytics and AI
Procore’s Datagrid Acquisition Signals ERP Imperative for Construction Technology
Procore Technologies' acquisition of Datagrid enhances construction management by integrating autonomous AI for seamless data connectivity between platforms and ERP systems, leading to improved operational efficiency, immediate workflow changes and a shift towards prioritizing data integrity and collaboration.
Analytics and AI
Acumatica Leveraging Telemetry, Personalization to Reduce ERP Workflow Complexity
Acumatica executives announced plans at Summit 2026 to simplify workflows using behavioral telemetry and AI-driven personalization, enhance user experience in ERP systems, and prioritize real-time vendor and partner portal integrations.
Portrait of Aaron Harris
Analytics and AI
Five AI Predictions for Finance From Sage CTO Aaron Harris
Sage Global CTO Aaron Harris outlines five predictions for how artificial intelligence will reshape finance and accounting in 2026. In an interview with ERP Today, he explains why accountability, trust, and system design are becoming central as AI moves into production use.
Analytics and AI
Oracle NetSuite Deepens Industry Focus by Aligning AI, SuiteCloud with Vertical Workflows
Oracle NetSuite is enhancing its industry strategy by integrating embedded AI with vertical-specific workflows, allowing for intelligent capabilities tailored to sectors like services and distribution, while also empowering partners to develop specialized extensions within its platform, ultimately shifting ERP innovation towards a model that reflects industry-specific operational patterns.
Digital image of computer functions over person typing at a laptop.
Analytics and AI
Joule Integrations Move SAP’s AI Deeper Into Enterprise Workflows
SAP is expanding Joule through deeper integrations across enterprise applications and partner platforms, positioning the AI assistant as a workflow layer embedded directly into business execution.
Finance professional working on keyboard, with data graphs filter.
Business Process Management and Automation
Scaling Finance in SaaS: How Zuora Enables Flexible Billing and Revenue Automation
Billing complexity often overwhelms core ERP systems. This article explains why SaaS companies use Zuora to manage automated billing and revenue recognition without constraining growth.
SAP sign showing logo outside of office building.
Analytics and AI
SAP-RPT-1 Brings Tabular Foundation Models to Enterprise AI
SAP has introduced SAP-RPT-1, a tabular foundation model designed for structured enterprise data, positioning it as a complement to language models for predictive tasks inside ERP systems.
Business Process Management and Automation
Construction ERP Market Projected to Reach $8.2 Billion by 2032
The global construction ERP software market is projected to reach $8.2 billion by 2032, with North America leading while Asia-Pacific shows rapid growth.
Employee slumped in front of several computer monitors.
Analytics and AI
Workday Research Finds AI Productivity Gains Are Lost to Rework
Workday research finds nearly 40% of AI productivity gains are lost to rework, as employees spend significant time correcting and verifying AI output, exposing gaps in how organizations measure and manage AI impact.
Analytics and AI
Construction ERP Evolution: How AI-Enhanced Integration Addresses North America’s Workforce Crisis
The construction ERP landscape is shifting towards AI-enhanced, best-of-breed integrations that address operational inefficiencies driven by labor shortages, regulatory complexities, and margin pressures, reflecting a trend where vertical specialists form core components of ERP ecosystems.
Image of a laptop running an ERP in a warehouse.
Analytics and AI
QueBIT Partners with Rillet to Deliver AI-Native ERP Solutions
QueBIT has formed a strategic partnership with Rillet to provide AI-native ERP solutions aimed at high-growth organizations, enabling faster deployments and scalable operations as alternatives to traditional ERP systems.
The front of a Tata Consultancy Services office place.
Analytics and AI
TCS Acquires Coastal to Expand Salesforce and AI Consulting Capabilities
Tata Consultancy Services has acquired Coastal for $700 million, enhancing its Salesforce and AI capabilities with Coastal’s 600 professionals, thereby positioning TCS to expand its global transformation services.
Workday signage on a building.
Analytics and AI
Workday Launches Paradox ATS for Faster Frontline Hiring
Workday's integration of the AI-driven Paradox Conversational Applicant Tracking System streamlines frontline hiring by enabling mobile-first applications, drastically reducing time-to-hire to an average of 3.5 days and automating up to 90% of hiring tasks.
Businessperson hold an image of an AI agent in hand.
Analytics and AI
What CData Connect AI Does for Microsoft Copilot Studio and Microsoft Agent 365
CData Connect AI adds MCP-based connectivity, context, and governance to AI agents built in Microsoft Copilot Studio and Agent 365, enabling secure access to live enterprise data at scale.
Businessperson hold an image of an AI agent in hand.
Analytics and AI
Microsoft Pitches Agentic ERP, CRM as Operating System for AI-First Enterprises
Microsoft's shift to AI-first autonomous enterprises involves agents across Dynamics 365 that interpret data, collaborate, and enhance operations by automating tasks within finance, supply chain, and CRM, emphasizing the integration of systems and intelligence for adaptive, measurable outcomes.
Analytics and AI
Retail AI Hits NRF 2026: SAP, Microsoft, Workday Turn Agentic Platforms into New Operating System for Stores and Commerce
Retail tech giants SAP, Microsoft, and Workday are leveraging AI to transform commerce operations into integrated, agent-driven systems at the NRF 2026 event, showcasing a shift from isolated applications to comprehensive retail infrastructure.
Business Process Management and Automation
Syspro, SugarCRM Collaboration Offers Connected Floor Solution for Manufacturers and Distributors
Syspro and SugarCRM have partnered to introduce Sugar for Syspro, an integrated solution that enhances precision selling for manufacturers and distributors by unifying product, customer and sales data for a better connected ERP system.
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