Business Process Management and Automation

Software applications dedicated to Business Process Management (BPM) empower professionals in both business and IT to design executable workflows through standardized symbols and language.

These applications serve a diverse range of functions, enabling users to visualize, simulate, and automatically generate code for business processes. Moreover, BPM facilitates the creation of reports and documentation specific to these processes. For enterprises dealing with intricate or time-intensive processes, BPM proves to be an advantageous solution, aiding in the optimization and automation of these operations. Notably, within the realm of Enterprise Resource Planning (ERP), BPM plays a significant role in assisting businesses to conform to regulatory requirements by establishing a transparent and audit-friendly record of process execution. Consequently, BPM emerges as a valuable asset for businesses of all sizes seeking to enhance their process management within the context of ERP integration.

Analytics and AI

DATEV Moves Sales Teams to Microsoft Dynamics 365 with Capgemini

DATEV is implementing Microsoft Dynamics 365 as part of a CRM transformation with Capgemini to enhance customer engagement and internal collaboration, starting with a pilot in July 2025 and a full rollout planned for February 2026, aiming for improved sales processes and data visibility for over 1,300 employees.

Analytics and AI

Google Cloud Adds NTT DATA to Gemini Enterprise Delivery Push

Google Cloud is enhancing its Gemini Enterprise partner strategy through an expanded collaboration with NTT DATA to facilitate the deployment of enterprise AI solutions, aiming to create a dedicated practice that supports 5,000 certified experts and the development of 500 AI agents to effectively transform business operations.

ERP Strategy and Planning

Lwart Extends SAP ECC 6 as Factory Expansion Raises ERP Migration Risk

Lwart Environmental Solutions has opted to maintain its SAP ECC 6 system amid a significant factory expansion, prioritizing stability and operational continuity over immediate ERP modernization.

ERP Strategy and Planning

CERN Launches HCM and ERP Overhaul Affecting 35,000 People

CERN has initiated HCM and ERP transformation projects to streamline and modernize its administrative systems for approximately 35,000 staff, aiming for completion by 2028 and 2029 respectively, in order to enhance efficiency and facilitate innovation.

Analytics and AI

When AI Spend Outpaces Value: A Reality Check for SMBs

As small and midsize businesses increasingly integrate AI into operations, they are facing a shift towards viewing AI as a recurring operational expense rather than a simple software enhancement, prompting the need for clear governance and targeted use cases to ensure measurable value while controlling costs.

Beacon.li office workspace with desks, monitors, chairs, and indoor plants, representing enterprise software implementation and support operations.

ERP Strategy and Planning

The Support Insight That Moved Beacon.li’s CEO Toward Enterprise Implementation

Beacon.li CEO Rakesh Vaddadi built a support tool. His customers pushed him upstream. Now he is making the case that implementation failure is a knowledge transfer problem — and that the fix is capturing expert judgment before it walks out the door.

Analytics and AI

Recent Acquisitions Announcements Show Enterprise Software Vendors Are Buying the AI Execution Layer

Asana, Coupa, Salesforce, and Vertice are acquiring new AI capabilities to enhance their platforms by enabling more comprehensive enterprise workflows and intelligent automation that extends beyond current functionalities, presenting opportunities and risks for ERP leaders as they adapt to a fragmented AI landscape.

Analytics and AI

SAP Sapphire Madrid Customer Keynote: Enterprise AI Value Depends on Business Ownership

The SAP Sapphire Madrid keynote highlighted the shift in AI discussions from announcements to operational integration, emphasizing that AI's value relies on governance, user trust, and practical implementation within business processes, as showcased by various case studies from companies like Ericsson, Fonterra, and EssilorLuxottica.

Analytics and AI

SAP Pushes Joule Toward Enterprise Execution, but Readiness Remains the Constraint

SAP is turning Joule into an enterprise execution surface, not just an AI assistant, but the layer through which ERP users interact with SAP data, agents, generated workspaces, voice, desktop tools, and cross-system workflows.

Analytics and AI

SAP Sapphire 2026: SAP Business AI Platform Consolidates SAP BTP Stack to Solve Enterprise AI Fragmentation

At SAP Sapphire 2026, SAP introduced the Business AI Platform, unifying its AI, data, and application ecosystems into a three-layer architecture focused on governance and business context, aiming to position itself as the control plane for enterprise AI amidst growing interest in compliance and auditability from enterprise buyers.

Analytics and AI

EY and Rillet Partner to Embed Risk and Controls Into AI-Native Finance Transformation

EY US and Rillet are partnering to embed risk and controls directly into AI-native finance workflows, signaling a shift in how enterprise finance transformation programs are designed and delivered.

ERP Strategy and Planning

ERP Today 2025 Awards: Transformation at Any Scale Drives Outsized SMB Impact

EPSS won the SMB Transformation Project of the Year for its impactful digital transformation in Ethiopian public health logistics, while Venture was recognized as a runner-up for its partnership project modernizing Biffa's operations with a focus on sustainability.

Finance professional working on a laptop reviewing data, representing AI in quote-to-cash workflows and finance processes.

Financial Management

AI in Finance Faces Its Real Test Inside Quote-to-Cash Workflows

Most finance teams are using AI, but measurable impact remains limited. A Zuora webinar shows how quote-to-cash workflows expose the real constraints: integration, auditability, and control.

ERP Strategy and Planning

ERP Today 2025 Awards: Operational Innovation Expands Beyond Traditional Boundaries

Inetum won the Operational Innovation of the Year Award for its successful SAP S/4HANA Public Cloud implementation with Erri Berri, enhancing efficiency and agility, while Solvoz secured the runner-up position for its Mawared MENA platform, which digitizes procurement processes in humanitarian operations.

Stanford University campus buildings under blue sky representing Stanford AI Index 2026 research on enterprise AI readiness.

Analytics and AI

AI Is Expanding, but ERP Systems May Not Be Ready—Stanford AI Index 2026

AI adoption is expanding across enterprises, but ERP systems may not be ready. The Stanford AI Index 2026 highlights gaps in governance, trust, infrastructure, and talent that affect how AI supports business decisions.

Analytics and AI

Dynamic Finance Emerges as a Competitive Differentiator in the AI Era

Research from the IBM Institute for Business Value reveals finance functions are evolving from retrospective roles to proactive decision-makers in enterprise performance, highlighting a stark performance gap where only 12% of organizations exhibit advanced maturity in strategic influence and digital agility.

Large warehouse with organized rows of boxes representing structured procurement workflows and supply chain coordination.

Spend Management and Procurement

Why Procurement Platforms Are Now Judged on Adoption and Workflow Execution

Procurement platforms are no longer judged on features alone. This analysis shows how adoption, workflows, and governance now define platform value, with Scanmarket by Unit4 as a leading example.

Empty enterprise office environment with desks and workstations, representing business operations, workflows, and organizational structure tied to unrealized AI value.

Analytics and AI

Companies Are Acting on AI Value They Haven’t Realized Yet

Most organizations say AI delivers value, but few can measure it consistently. New research shows that measurement maturity and operating models determine whether AI produces repeatable enterprise ROI.

Shipping containers stacked at a logistics facility, representing supply chain operations in a SAP S/4HANA transformation context.

ERP Strategy and Planning

Clorox Shows What SAP S/4HANA Transformations Require Before 2027

Clorox’s $580M SAP S/4HANA transformation highlights how design, benchmarking, and execution decisions shape outcomes beyond go-live.

A humanoid robot checking for misplaced or improperly stacked items_SAP EWM humanoid robotics

Manufacturing Systems and Automation

SAP EWM Meets Humanoid Robotics in New Accenture and Vodafone Warehouse Pilot

SAP, Accenture, and Vodafone Procure & Connect have launched a warehouse pilot that integrates humanoid robots with SAP Extended Warehouse Management, showcasing how SAP EWM could become a control layer for physical AI, governed automation, and real-time warehouse execution.

Professionals analyzing data on computer screens in an office, representing AI in quote-to-cash workflows and finance operations.

Financial Management

Zuora Adds AI Agents for Quote-to-Cash Workflows and Auditability

Zuora introduces AI agents for quote-to-cash workflows, focusing on how outputs are integrated, explained, and executed within financial controls, audit frameworks, and operational processes.

Financial Management

Designing Finance for Scale: Why Charts of Accounts and Dimensions Matter More Than ERP Features

ERP projects often face significant challenges not during implementation but years later due to underlying financial architecture decisions—including chart of accounts and entity structures—being overlooked in favor of immediate functionality, which can hinder scalability and complicate management reporting as business complexities evolve.

ERP Strategy and Planning

Dynamics 365 Gains Momentum: Franklin Sports, Zwilling Highlight ERP Standardization and Finance Automation

Microsoft Dynamics 365 is experiencing significant growth as organizations move towards ERP standardization and process optimization, exemplified by Franklin Sports' shift to unify global operations and Zwilling Beauty Group's transition from system consolidation to process automation.

Manufacturing Systems and Automation

How Embedded MOM Closes the ERP Visibility Gap

Syspro's Manufacturing Operations Management solution integrates seamlessly with ERP to enhance shop floor visibility and performance through real-time data collection, scheduling, and analytics, addressing the inefficiencies traditional ERPs face in mid-market manufacturing.

Clorox manufacturing team at Aberdeen, MD plant during SAP S/4HANA cutover, showing frontline operations and production environment.

Supply Chain Management

What Happened During Clorox’s SAP S/4HANA Cutover—Insights from the CSCO

Clorox’s SAP S/4HANA cutover shows how ERP changes manufacturing and supply chain execution. From inventory timing effects to stabilization and workflow integration, the transformation reshapes how work moves across the network.

Business Process Management and Automation

Tennant ERP Rollout Disruption Triggers $30M Sales Hit and Investor Scrutiny

Tennant Company is experiencing significant operational and financial challenges due to a troubled ERP rollout that disrupted order processing, resulting in approximately $30 million in lost sales and a 23% drop in stock value, highlighting the critical nature of ERP systems in revenue operations.

SAPinsider benchmark report March 2026 cover showing digital data flows representing ERP and AI priorities under cost pressure.

ERP Strategy and Planning

Cost Pressures Reshape ERP and AI Priorities in 2026, SAPinsider Benchmark Finds

Cost pressure is redefining how organizations approach ERP and AI in 2026. SAPinsider’s latest benchmark shows S/4HANA transformation, platform investment, and operational efficiency shaping technology decisions. The findings highlight a shift toward execution across overlapping priorities.

The Clorox Company headquarters exterior with city reflections, illustrating SAP S/4HANA transformation and enterprise modernization

ERP Strategy and Planning

How Clorox Planned Its SAP S/4HANA Transformation—Insights from the CIO

Clorox shares how it planned and executed its SAP S/4HANA transformation, highlighting adoption, execution trade-offs, and how success is defined after go-live.

Automation

Rocketlane Launches Nitro to Automate Professional Services Delivery

Rocketlane has launched Nitro, an AI execution layer embedded within its PSA platform to automate repeatable delivery tasks. The platform extends AI from planning and reporting into execution inside live projects. This approach aims to improve consistency and predictability across professional services delivery.

Data and Data Management

The Power BI Crash That Sparked a Data Revolution at Dodge Industrial

Dodge Industrial underwent a radical data transformation, shifting from a fragmented legacy system to a unified architecture using SAP Datasphere and S/4HANA, enabling agile governance and reliable data access for users.