Business Process Management and Automation

IBM's introduction of three new AI agents built with Oracle AI Agent Studio enhances efficiency for Oracle Fusion customers, automating tasks in finance, sales, and procurement while paving the way for future HR and supply chain agents.

The generative AI revolution is prompting a shift in software product roadmaps, necessitating a move from rigid billing systems based on static SKUs to dynamic pricing models that enhance agility and allow for complex consumption-based monetization.

In a competitive AI market, the key to success lies not in the technology itself but in crafting a solid business case that emphasizes clear problem definition, coalition-building, scalable solutions, and pre-deployment governance to ensure measurable ROI and executive buy-in.

The Model Context Protocol (MCP) donation to the Agentic AI Foundation, under the Linux Foundation, aims to ensure its neutral governance and collaborative development within a multi-vendor environment.

KAMAX, a German automotive parts manufacturer, is enhancing logistics efficiency and sustainability by implementing SAP's digital solutions for supply chain management while modernizing its operations across multiple plants.

Boca Terry's successful ERP transition from legacy systems to a cloud-native platform illustrates how aligning software capabilities with business needs, fostering strong partner relationships, and ensuring disciplined implementation are crucial for mid-market companies seeking operational efficiency and growth.

NTT DATA Business Solutions is enhancing its SAP growth strategy in Brazil through the planned acquisition of agribusiness SAP specialist SPRO IT Solutions, which will broaden its customer base and industry scope in a sector vital to the country's economy.

A new Sage–ICC study reveals that while 70% of SMEs prioritize sustainability, only 3% access green financing, largely due to a lack of quality reporting tools, which impedes their ability to secure funding necessary for sustainable growth.

IBM and AWS are enhancing their Agentic AI initiatives through a partnership that integrates AI capabilities and solutions, aimed at improving enterprise productivity and customer experiences while facilitating secure software development and ERP modernization.

Globalization Partners' G-P Gia is now available on SAP Store, providing real-time, compliant global HR guidance through an integration with SAP SuccessFactors and Joule, enhancing efficiency for multinational companies.

Microsoft's Project Gecko aims to create affordable, customizable AI systems for the global majority by utilizing local languages and multimodal content, featuring the MMCTAgent framework that enhances AI interactions.

The misconceptions about AI agents primarily stem from enterprise expectations rather than the technology itself, emphasizing the need for organizations to redesign workflows for effective adoption and integration of AI systems.

Intuit and Rehmann are collaborating to launch an AI-driven ERP suite targeting mid-market firms with complex financial needs, aiming to streamline multi-entity finance on a unified cloud platform while enhancing automation and visibility.

Microsoft is transforming its Dynamics 365 ERP by upgrading its Model Context Protocol from a static toolset to a dynamic, real-time gateway, integrating analytics and allowing extensive access to ERP functions for improved AI-enabled operations by December 2025.

Rootstock Software's acquisition of Praxis Solutions aims to enhance its Salesforce-native ERP offering by integrating Praxis's consulting expertise, providing a unified solution that accelerates digital transformation and improves service delivery.

Microsoft and OpenAI have released GPT-5.1 in Copilot Studio for US customers, offering two versions—Instant and Thinking—for enhanced reasoning and personalization, thereby supporting enterprise-scale adoption and allowing organizations to test advanced AI capabilities in a controlled environment.

A Basis Technologies study revealed that while 84% of organizations hesitate to make SAP changes, the adoption of AI-assisted intelligent change management tools is empowering change managers to execute strategic initiatives more efficiently and effectively.

Amey has successfully migrated from a 20-year-old SAP ECC system to SAP S/4HANA Cloud on Google Cloud Platform as part of its modernization initiative while partnering with NTT DATA Business Solutions.

Zuora and Workday have expanded their partnership to integrate Zuora's monetization platform with Workday Financial Management, aiming to streamline financial processes for B2C companies managing complex billing models, enhance accuracy, and promote strategic financial decision-making.

Discover actionable business insights with Rootstock’s Enterprise Insights, a manufacturing ERP analytics solution. Leverage out-of-the-box, organization-specific dashboards to monitor KPIs and gain greater business intelligence across your manufacturing business.

In the video, Dave Lankford, former VP of Product of Advanced Innovation at Disney Streaming, discusses the process and challenges of innovating from the fringes of traditional practices.

Webinar on-demand As SMEs look for every advantage in operating their business, your SAP Business One platform can deliver significant new advantages, but only if it is allowed to evolve. Watch this webinar where we’ll dive into how EVOLVE for SAP Business One from NTT DATA Business Solutions helps UK SMEs unlock potential, free up cashflow, streamline costs, and drive growth. What we cover The SME squeeze: why rising maintenance bills, security gaps and upgrade headaches are holding you back. Operate made easy: how our Upgrade-as-a-Service and managed cloud hosting keep you on the latest SAP Business One release, cut overhead and let you focus on running your business. Innovate at speed: see packaged RPA, AI and analytics outcomes you can switch on instantly, like automating 500 invoices a month to save the equivalent of a full-time headcount. Real figures, real impact: examples of SMEs slashing costs, boosting security and driving productivity in weeks, not months. Why you should watch A friendly, conversational format, no jargon. Practical takeaways you can apply immediately, whether you’re on-premise, in the cloud or somewhere in between. Who’s it for? SME owners, finance leads IT managers and operations colleagues Anyone responsible for ERP performance, cost control or digital transformation Ready to operate smoothly and innovate faster? Click watch below and  see how EVOLVE can free your cashflow and supercharge your SAP Business One.

Celonis is suing SAP for alleged antitrust violations related to data access, asserting that SAP's practices favor its own business process product, Signavio, amidst a shifting landscape where companies vie for dominance in process mining and data control.

Webinar on-demand As SMEs look for every advantage in operating their business, your SAP Business One platform can deliver significant new advantages, but only if it is allowed to evolve. Watch this webinar where we’ll dive into how EVOLVE for SAP Business One from NTT DATA Business Solutions helps UK SMEs unlock potential, free up cashflow, streamline costs, and drive growth. What we cover The SME squeeze: why rising maintenance bills, security gaps and upgrade headaches are holding you back. Operate made easy: how our Upgrade-as-a-Service and managed cloud hosting keep you on the latest SAP Business One release, cut overhead and let you focus on running your business. Innovate at speed: see packaged RPA, AI and analytics outcomes you can switch on instantly, like automating 500 invoices a month to save the equivalent of a full-time headcount. Real figures, real impact: examples of SMEs slashing costs, boosting security and driving productivity in weeks, not months. Why you should watch A friendly, conversational format, no jargon. Practical takeaways you can apply immediately, whether you’re on-premise, in the cloud or somewhere in between. Who’s it for? SME owners, finance leads IT managers and operations colleagues Anyone responsible for ERP performance, cost control or digital transformation Ready to operate smoothly and innovate faster? Click watch below and  see how EVOLVE can free your cashflow and supercharge your SAP Business One.

SAP is transforming enterprise application consumption and implementation with its Business Transformation Packages, which offer pre-integrated, outcome-focused solutions designed to facilitate faster, modular cloud ERP modernization tied to key business objectives.

Goodwill Industries of Northwest Ohio transformed its retail operations by implementing the cloud-native Epicor Propello POS system, which enhanced efficiency, increased customer engagement and donations, and improved employee satisfaction, ultimately driving greater social impact.

Webinar On-demand As the enterprise landscape becomes increasingly complex, organizations are looking at automation to help them address business challenges like reducing manual effort in repetitive tasks, streamlining operations, reducing costs, increasing productivity, and freeing up resources for higher-value strategic initiatives. In addition, there is a need to manage integration challenges across multi-cloud and hybrid cloud environments, streamlining the move to SAP S/4HANA, adoption of the SAP Business Technology Platform (BTP), and the growing role of citizen developers and low-code/no-code solutions. This session explores the evolving landscape of process automation for SAP and look at key trends that are shaping its future. Recent research explains that highlights how organizations are advancing in automation maturity, adoption and usage patterns of tools like SAP Fiori and SAP BTP, and the challenges that integration needs present. Whether you’re an SAP professional or a business leader, this webinar provides valuable insights to help drive digital transformation in your organization. Watch this webinar to: Gain actionable insights into the current state of SAP process automation. Understand the key challenges faced by large enterprises today. Learn how to leverage SAP tools to drive innovation and efficiency in your organization.