Articles

Cute acquisitions augment the core offering

ServiceNow is building-out its offering with highly targeted acquisitions that enrich the core proposition rather than making huge plays that history knows are sometimes difficult to integrate.

ServiceNow: three case studies

Founded in 1925, Delta Air Lines has served as many as 200 million people a year, taking customers across an industry-leading global network of up to 300 destinations in over 50 countries.

10 things to know Now about ServiceNow

ServiceNow is a company dedicated to making work, work better. With many of its core competencies resting in IT services management and IT operations management, ServiceNow was founded according to a simple vision detailed by founder and chairman of the board Fred Luddy.

‘RISE with SAP’ one year on – why PMC plays a pivotal role

SAP started 2020 with growing customer pressure from users, facing an End of Maintenance date of 2025, that were demanding more time to move away from Business Suite 7. This led to SAP extending the date [yet again] to 2027, with an option of support until 2030.

RIP Systems Integrators, long live Value Creators!

In a piece from 2019 entitled RIP System Integrators, Paul Esherwood asked the rhetorical question — can systems integrators re-invent themselves as quickly as the technology changes that they put in place for customers of major IT vendors?

Workday vs. ServiceNow: The Big Shift

Every decade there’s a major shift in enterprise software. In the 1970s companies bought integrated financial systems; in the 1980s and 1990s it was ERP; now it’s a wild west of tools for digital customer experiences, digital employee experiences, and AI-enabled automation

Can a new entrant change the game in the experience economy?

Getting the band back together is not always a prudent idea. How many times have we seen legends reform in their twilight years only to undo their previous good work and rewrite their legacy with a failed attempt at making it again?

The key HR solutions enterprises need to consider

Technology has kept many businesses running throughout the rollercoaster ride that has made up the last 16 or so months. Technology has helped employees stay productive and connected regardless of their working locations.

ServiceNow to quadruple Dublin footprint

ServiceNow has announced the expansion of its Dublin office where it will create 300 jobs over the next three years as part of its EMEA growth plans.

Red Bull Racing chooses Oracle to accelerate Formula 1 data

Red Bull Racing, the four-time Formula 1 world champion team, has selected Oracle as its official cloud infrastructure partner.

UiPath raises $750m at staggering $35bn valuation

Robotic process automation (RPA) platform UiPath has announced it has closed a $750m series F funding round at a staggering post-money valuation of $35bn...

IBP is key to post COVID supply chains

While organisations need more visibility, modelling and planning than ever before, what are...

It’s no longer a two-horse race

As the post-modern ERP market matures there’s more choice than ever and the opportunities for ERP buyers could not be better. It used to be said that no-one ever got sacked for choosing Oracle or SAP...

Angela Mazza Teufer rejoins Oracle to lead ERP business across Europe

Angela Mazza Teufer is Oracle’s beacon for enterprise applications and cloud across Europe. After a long career at rival, SAP, she rejoined Oracle just nine months ago with a mandate to grow the cloud business across Europe. Paul Esherwood spoke exclusively to the new SVP at OpenWorld and posed a series of questions which are reported below...

The future of business is experience

In his first media interview since taking the helm of the UK & Ireland operation, Jens Amail spoke exclusively to ERP Today about life at SAP, its purpose-led mission to create a better world...