Blogs

Two human hands reaching out to each other over a bleak and grey landscape | human Rimini Street

Exemplary customer support requires the human touch

When a technical or functional issue pops up in enterprise software, sometimes the best solution is a human touch - an engineer that can tell you exactly what needs to be done to solve the issue, rather than troubleshooting the problem with a chatbot or online knowledge base.

Clinical Applications

How process intelligence enriches healthcare with extra visibility

Celonis has started work within five trusts in the UK's National Health Service (NHS) to optimize with process intelligence technology.

a man reading in an office filled with sunlight | automated regression testing, Original Software and CertainTeed story

Quality and Testing

Forget the chamomile tea: Automated regression testing to your sleep rescue

To handle complicated processes in an ERP system, it is crucial to have processes such as regression testing in place that aim to help mitigate risks of defects or miscalculations. Here is the story of how CertainTeed utilized automated regression testing to ensure its success.

Image of ambulance | Maximizing healthcare efficiency: The synergistic power of ERP, EHR and CRM systems

Data and Data Management

The power of ERP, EHR and CRM systems in healthcare

Healthcare’s digital transformation is here but slow. ERP systems integrate EHR, financial, and CRM data, boosting efficiency, productivity, and patient care.

Analytics and AI

Achieving ethical and responsible generative AI in enterprise

From automating processes to quickly creating marketing materials, GenAI foundation models can deliver benefits that save time and money, enhance customer experience, and improve efficiency.

Cloud Platform and Technology

SAP Concur Fusion Exchange highlights innovations for European travel management

At Fusion Exchange, Concur aimed to showcase how its AI is enhancing its business travel management solutions for EMEA users.

Governance, Risk, and Compliance

Citizen developers and governance in enterprise software today

The integration of AI into ERP systems heightens concerns over governance and security as citizen developers leverage low-code and no-code solutions, prompting enterprises to seek a balance between empowering these developers and maintaining compliance, illustrated by Mendix's approach to providing a structured platform that supports full software development lifecycle management.

Analytics and AI

AWS walks into The O2 with Just Walk Out tech

Amazon's Just Walk Out technology, showcased in London's The O2, exemplifies the shift from traditional retail checkouts to frictionless shopping experiences enabled by AWS, allowing venues to efficiently serve large crowds while gathering valuable consumer data.

An image of a black car and text written over it | Star Automotive Hellas data migration journey with DXC & Jivs

Data and Data Management

Star Automotive Hellas: Critical data migration journey

The Mercedes-Benz dealer in Greece had the task of extracting the necessary data in a human-readable format and finding a suitable method to retain and archive the information needed.

2 lines of coding that are slightly out of focus on a black screen | low-code ERP Axelor

Application Development and Integration

Redefining enterprise agility: the rise of low-code ERP

As businesses continue to navigate their digital transformation journey, low-code ERP platforms stand out as a key enabler of agility, innovation and competitive advantage. By embracing these platforms, companies can position themselves to thrive in the ever-changing business landscape.

A very bright landscape of clouds above the cloud line | IFS

Cloud Platform and Technology

Having a head in the cloud can help bring agility and adaptability to manufacturing processes

In an increasingly modernized industry, businesses can’t afford to ignore the potential of artificial intelligence. Consider the impact cloud-enhanced services could have on a manufacturer - it could provide a headstart on the road to optimization and modernization.

A group of three people sitting at a table with their laptops open and laughing in a cozy setting | Rossera user experience

Automation

Using automation to improve the user experience

A cloud automation solution can change the entire user experience. In doing so, tedious activities can now be automated while users can focus on how best to innovate and stand out in their respective industries.

black and white graphic of a person holding a phone next to images of a padlock, wifi sign and web globe | The train outta cyber trouble in the smart city

Security

The train outta cyber trouble in the smart city

When we rely on a growing network of interconnected systems to help our urban societies function, how can we keep them cyber secure? Answers can be found in case studies from the likes of Transport for London and the Pennsylvania Turnpike, as made possible by the work and offerings of AWS and Deloitte respectively.

photo of birds flying in the sky in a formation

Cloud Platform and Technology

SAP S/4HANA: To wait or not to wait, that is the question

On December 31 2027, SAP maintenance for previous ERP systems will expire, leaving those who have not yet migrated to S/4HANA – as the saying goes – "in the dust". So, what options are out there for those still on the verge about what steps to take?

Abstract image of technology | ERP systems to transform LPG distribution – five reasons why

Automation

ERP systems will transform LPG distribution – five reasons why

The LPG sector is projected to grow 7.3 percent by 2028. Integrating ERP systems boosts compliance, visibility, customer satisfaction and more.

A close up of a chicken burger sitting on top of a chick-fil-a takeout bag | Chick-fil-A SplashBI

Data and Data Management

Bang for your cluck – how SplashBI helped revolutionize Chick-fil-A’s operational reporting

Chick-fil-A needed a robust, future-proof solution for their EBS operational reporting - the previous legacy system would be incompatible with modern tech and unable to receive any further Oracle support. Chick-fil-A called on SplashBI expertise to help.

Analytics and AI

SAP Sapphire Barcelona: Bring out your Best

Following on from its Orlando event, at SAP Sapphire Barcelona the theme was clear: "bring out your best."

photo of a sunset sky with clouds and a mountain alongside a row of supercomputers | cloud migration with the help of DMI JiVS

Data and Data Management

Data does not have to be a burden during cloud migration, here’s how

In this blog, ERP Today spoke to Thomas Iseler, global strategic partnerships advisor at Data Migration International (DMI), about his views on the transformation possibilities in retrospect of the SAP Adoption Catalyst event held in the spring of this year.

close up of a machinery manufacturing a product at a factory | More4apps Oracle data accuracy solutions

Data and Data Management

Real-time manufacturing insights: How to ensure Oracle data accuracy and reliability with Excel

In manufacturing, seamless and streamlined flow in the assembly line can be vital for a business’s success. Here's how you can ensure it while also achieving data accuracy and reliability goals.

image of person welding/grinding with sparks flying toward the camera | Manufacturing solution

Manufacturing Systems and Automation

The secret to the ideal manufacturing solution? Pick one who is more than just a service provider

Manufacturing solutions are a dime-a-dozen, so how can anyone determine the right one for a business? Dusty Alexander, CEO and president, Global Shop Solutions, informed ERP Today of the elements that firms need to pay attention to when looking for the ideal manufacturing solution.

a group of people sitting around a wooden desk in a collaborative meeting, photo taken behind a glass wall | HR Tech Con and Expo 2024

Analytics and AI

HR Tech Con and Expo Europe 24: AI, people analytics and an improved user experience

Last month’s HR Technology Conference and Exposition 2024 was where HR experts and professionals showcased the latest innovations in HCM technology and discussed how the landscape of HR systems would change in the coming year.

photo of three men on stage at Infor Velocity Tour

Cloud Platform and Technology

Munchies and motorcycles: A fireside chat at Infor Velocity World Tour

Intersnack and Triumph Motorcycles talk sweetening their ERP systems to drive innovation at the Infor Velocity World Tour fireside chat.

Human Capital Management

How business leaders can tackle the cloud skills gap head-on

The technologies behind cloud computing are evolving incredibly rapidly, but workers are not being trained quickly enough to keep up.

CRM and Customer Experience

Shaping customer trust through the powerful pairing of inventory control

Customer expectations are a moving target that companies must continuously track and anticipate as speed of product delivery is on a pedestal

Close up of a circuitboard with orange lights on the left and blue lights on the right | EY.ai

Analytics and AI

Are LLMs the future of ERP technology?

Large language models can process a vast array of data in context, essentially laying the foundations for automation solutions. EY, empowered by a LLM, launched its AI platform, EY.ai, in September 2023 and shared with us the benefits of the new, collaborative efforts.

Cloud Platform and Technology

Stick or twist? As SAP lays its cards on the table, the time is coming for customers to decide

SAP’s cloud shift via RISE with SAP creates division: customers must choose between costly cloud migration or seeking alternatives.

Analytics and AI

Can AI regulations help build trust in the technology?

As AI continues to proliferate, the need to balance its use and potential harm is becoming a priority for policymakers and regulators.