DataXstream offers its OMS+ solution for order management of counter, call center and mobile sales to reimagine the user interface for real-life customer engagements. OMS+ provides the platform for making SAP ERP the foundation of a true unified commerce strategy. With SAP’s latest CX AI initiatives, order management for customer engagement becomes more relevant than ever.
DataXstream has been in the SAP business for 25 years, with global operations and an SAP Gold Partner status. Notably, OMS+ has gotten DataXstream to the coveted Endorsed App Partner status.
The company produces SAP-certified solutions for customer success and builds solutions that leverage its extensive experience with SAP ERP to incorporate emerging technologies like SAP BTP, SAP DI and machine learning to create a competitive advantage for its customers.
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OMS+ increases average transaction amount through cross-sell and up-sell features and provides a 360 degree view of customers’ purchase history, volume, discounts, delivery and locations.
The solution is proven to reduce order entry mistakes, reduce complexity of sales processing and reduce change management cost all while providing a simple-to-use interface for easy on-boarding. Customers can simplify migration to SAP S/4 HANA by eliminating costly integration to external sales tools.
DataXstream’s OMS+ solution connects directly to the backend SAP ERP. Users can onboard acquisitions or new sites quickly and efficiently, quickly adapt to changing markets and demand, add complementary products and services and enable new business processes.
OMS+ is built for SAP. It’s delivered with pre-configured order types that will meet the most challenging order processing requirements, or configured to overlay your existing processes. The solution is designed to make order fulfilment simple for the end user, allowing companies to manage complex processes.
DataXstream’s Customer Dashboard allows for easy access to customer documents, notes, open deliveries, material purchasing info, live customer data and more. With real-time integration to SAP overlaying VA01/ GUI has never been simpler.
