Here’s a hard pill to swallow for some businesses: if you don’t introduce artificial intelligence to your processes, your competitors will take advantage of the tech available and outstrip you. Rather than falling victim to anxiety-induced stagnancy over incorrect or outdated information, reskilling and upskilling a workforce could lay the foundations for a successful ERP implementation.
It’s not hard to see why some firms might hesitate before diving into a digital transformation that implements all the latest AI bells and whistles; the latest EY survey about AI anxiety in December 23 revealed 75 percent of employees are worried that AI will make their jobs obsolete, with 65 percent believing AI will outright replace them.
The myths surrounding AI can be easily busted via the use of an effective reskilling and upskilling service – allowing for a smooth transition from out-of-date legacy tech to new, top-of-the-line ERP cloud systems. EY’s AI Anxiety survey served as further proof for the need of its Skills Foundry, a platform that can equip a workforce with the tools it needs to adapt to a business transformation and achieve a rapid ROI.
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While fear of AI is mostly unjustified, it does, however, have the potential to induce a lot of disruption to a businesses’ operations. That disruption is reduced with the application of the right platform to prepare a workforce. Rather than trying to hire outside talent to fill a skill gap, firms are missing a trick by not considering a teaching platform to help fill that gap with the workers that are already on hand.
EY’s Skills Foundry can address any AI skills gaps by securing digital records of all employee skills and experience – allowing leadership to easily identify who to pick to be the most effective worker for a particular issue. If a person doesn’t exist in the organization that can’t fill that skill gap, an effective learning platform should be able to provide the means to teach the appropriate skills. For example, if the ERP transformation calls for a GenAI specialist, a robust teaching service should be able to deploy the relevant content needed from experienced thought leaders and best-in-class content providers to help give an engaging learning experience to the targeted employee in question.
The need for a robust reskilling/upskilling service has been recognized by ERP vendors such as EY partner SAP. With its SuccessFactors Learning platform, an AI-powered learning management solution is leveraged to help identify the right skills needed for an individual to be effective in their altered role.
It’s clear the idea that introducing AI to your organization could result in a mass employee exodus or replacement is an outdated one. The most effective businesses recognize the potential in their workforce and seek a method to upgrade it. Whether it’s EY’s Skills Foundry or another teaching platform, the implementation of new software doesn’t need to be disruptive or scary – prepare your workforce and you could be surprised at how fast your ROI is.
