Epicor has entered into an agreement with global analytics and business intelligent provider, MicroStrategy Inc, to deploy the new Epicor Predictive Maintenance Assistant (PMA) solution via MicroStrategy’s HyperIntelligence technology.
HyperIntelligence embeds instant, zero-click insights within users’ already existing business tools, which provides efficient, pervasive access to data at any point of decision.
With AI technologies, Epicor PMA can assist service businesses to accelerate their growth by offering comprehensive, data-driven recommendations to customers.
In addition to the new PMA solution, Epicor is introducing an AI-driven predictive inventory assistant for parts wholesalers and retailers. Epicor industry data analytics solutions already in use within the automotive aftermarket include industry brand and item market performance indices.
Phong Le, president at MicroStrategy, said: “As a leader in embedded analytics, we’re innovating radically better experiences, like HyperIntelligence, to accelerate insight-driven decision making for everyone – not just data-savvy analysts. Solutions like these are what set us apart from everyone else in the analytics industry. We’re excited to play an integral role as Epicor transforms the automotive service market. Suppliers win. Service providers win. Consumers win. All made possible with the power of our platform.”