ERP Today Live! Identifying the catalyst for change with Boden, Microsoft and HSO

Key Takeaways

Identifying the catalyst for change is essential for aligning transformation efforts with business objectives in the context of ERP modernization.

Boden's journey from a small kitchen table startup to a major fashion retailer highlights the importance of adapting technology and practices to sustain growth and scalability.

The move from outdated systems to a coherent omni-channel retail strategy requires careful planning and execution to fully leverage sustainable practices and improve customer experience.

In this ERP Today Live! session we discuss with Boden, Microsoft and HSO, how to identify the catalyst for change and ensure that transformation is aligned to business objectives.

Meet the customer: Boden is a British fashion retailer with nearly 2 million customers worldwide and a turnover of £350m. The company has grown significantly following its humble beginnings when founder, Johnnie Boden, started the venture from his kitchen table in 1991. It has developed strong social business practices and is considered a leader in sustainable manufacturing and ethical supply chain management. However, despite this success, until recently the business was essentially managed on spreadsheets and ageing proprietary systems that were no longer fit for purpose. In this session we examine the business case for ERP modernisation and the crucial first steps towards transforming the business into a coherent omni-channel retailer.