Kelly Ducourty, former market strategy and operations lead at Google Cloud, has joined UiPath as chief customer officer to lead all customer operations, customer success and professional services. Ducourty’s role will advance the organization’s mission to help customers and partners achieve exceptional business outcomes and ongoing value with the RPA leader.
In Ducourty’s previous position at Google, she played a lead role in the global sales organization and was accountable for driving Google Cloud’s growth at scale. This included geographical expansion into more than 10 markets, focusing on industry-specific approaches and solutions to enable positive customer outcomes and implementing approaches to enhance sales operations for the company.
Prior to her tenure at Google Cloud, Kelly Ducourty spent two decades at HPE in various sales roles, most recently serving as a senior VP where she was responsible for all global sales functions within the company. Additionally, Ducourty had previously led HPE’s largest and most strategic accounts spanning across five industries.
Speaking of her appointment, Ducourty said: “UiPath is helping customers around the world to build pathways to more seamless cross-organizational business solutions, laying the foundation for innovations to scale. I am looking forward to contributing my expertise and working alongside the UiPath team to build upon their success, and further elevate what I believe to be an already top-notch customer and partner experience.”
Rob Enslin, co-CEO, said: “Thousands of organizations rely on UiPath to transform industries and improve the lives of people around the world, and we are deeply committed to delivering an exceptional customer and partner experience.
“Kelly is a strategic and transformational leader who has driven real scale while keeping the customer at the center. She brings deep cross-functional expertise to UiPath that will be instrumental in aligning our go-to-market teams and delighting our customers. I’m thrilled to welcome Kelly as our new chief customer officer, and I look forward to this next stage of growth under her leadership.”
