Features Archive

Tech trends report 2021

The Deloitte Tech Trends Report is in its twelfth year and looks at current, emerging and future technology trends. It’s essential reading for any digital leader considering it’s widely regarded as one of the most comprehensive and thorough reports of its kind. The production of the report is led from a UK perspective but is

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The new era of hybrid work

COVID-19 has in many ways irrevocably changed the way we work. Almost overnight, organisations were forced to establish a new remote workforce. Kitchen tables became desks, and in-person meetings were replaced by video calls. Now, more than a year later, most organisations accept that remote working is here to stay in some form. In fact,

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Why the mid-market is now fertile ground

The ERP industry can no longer overlook the potential of the mid-market. The mid-market could be forgiven if it suffers from middle child syndrome. Underserved and ignored by the industry for years, mid-market firms have historically been forced to compromise when it comes to sourcing ERP software. Having outgrown their small systems, mid-market firms were

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Global consultancies

Are they all the same and how are they meeting the growing demands from customers? When we hosted a similar session with three ERP vendors, it was quite easy to identify their different strategies, products and road maps, but of course when we’re talking about a service orientated offering, it is harder to pinpoint exactly

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Quantum ERP: a business ‘superposition’ for the future

Although still largely in its early stages of development, quantum computing could represent significant advancements for the way we operate and run the ERP systems of the future. But before we get to a ‘superposition’ in business with quantum ERP, we need to figure out just exactly how we will use ‘quantum superposition’ to reposition

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Oracle’s modernised partner network

Historically ERP vendors sold licences and left their partners to worry about the success, or otherwise, of the implementation thereof. In the old world, when projects took years to complete and value was an immeasurable notion, the relationship between vendor, partner and customer was disconnected and the idea of an equitable collaboration with accountability between

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An alternative technology hot list for 2022

Top trends lists come and go like the wind. No year is complete without a raft of futurists and evangelists trying to tell us which new blocks of technology we’ll need to fit into our stacks next. So rather than providing you with a list of usual suspect clickbait trending items (did you know hybrid

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A hospitality transformation journey into the unknown

After a year of virtually no international travel, the government has finally lifted restrictions and implemented a traffic light system for UK travellers to use at their discretion. Within hours of the announcement, thousands of Britons took to the web to book holidays to the only feasible ‘green list’ destination – Portugal. News outlets reported

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The student [e]xperience in higher education

Last year in March, ERP Today editor Paul Esherwood wrote a critical article on the dismal attempts at digital transformation in higher education (HE) facilities. Who was to know that a few days after that was published in ERP Today, that the world would be sent into varying degrees of lockdown because of the arrival of

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How technology is driving the new era of F1

No sport is more closely intertwined with the world of technology than Formula 1.  Ever since the globe’s premier motorsport series was first staged in 1950, teams have pushed the boundaries of invention to gain any possible advantage on the track. When just a fraction of a second can be the difference between winning and losing, no

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Retail software & tech trends

Ask any retailer what keeps them awake at night and the majority will probably answer Amazon. The combination of product range, price, availability and delivery infrastructure has caught many asleep at the wheel. Just when everyone thought ecommerce was king…

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Acumatica takes on Sage in the UK

Acumatica is the US-based cloud-native ERP vendor that has set its sights on a big slice of the UK market that is currently occupied by Sage. Acumatica is from the same stable as IFS…

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Going green with the Cloud

We’re encouraged to choose more sustainable options every day – and this extends to the decisions organisations make when purchasing technology. For any number of reasons, sustainability is an increasingly important factor in the IT decision making process today…

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Chris Pope: Digital Workflows

ServiceNow is the digital workflow organisation that has been around for 15 years but has recently seen a huge rise in uptake for its services and has been catapulted into the media headlines following the arrival…

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The Moment of Service

There’s a fragile point in time during every business deal when the blood, sweat and tears are condensed into a single instance. The efforts made to secure the sale, the capital invested to deliver your product, and the time spent nurturing relationships are boiled down to a solitary moment when it all comes together or fails to meet expectations. This is the moment you either delight or disappoint. This is the moment of service…

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AO.com beat retail blues

Everyone loves a good story. And this is a great story because it’s almost impossible to believe. Who opens retail stores during a global pandemic (apart from Amazon, the world’s richest retailer) that has seen high street giants collapse like a castle of cards? AO.com does, that’s who.  “AO, let’s go!” will forever be embedded

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The time is NOW for Kevin Samuelson and INFOR

When we last wrote about Infor all the talk was around an IPO – and who doesn’t love a big IPO? I wrote bullishly about the expectation of Infor floating and becoming one of the biggest software IPOs of all time. It seemed certain that the prospect of raising a load of new cash coupled with the lure of being catapulted into the limelight would be too much for Infor (and their VC partners) to resist. Thank God it didn’t happen…

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The thin veneer of differentiation

I wrote to each of the ERP vendors and asked them to send me a few words on what set them apart from the competition – the results were depressingly vague. I hate to break it to you but ‘putting customers first’…

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Another new dawn for Epicor

Epicor has been sold, again – this time to CD&R, a venture capital house with plans to double the business in five years. Paul Esherwood sat down (virtually) with Steve Murphy, CEO, to discuss what the new ownership means…

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Just how low can the RPA ERP robots go?

If we were allowed to create new insertions to conjoin acronyms with acronyms, then our first mission would be to add ERP to RPA. Enterprise resource planning (ERP) augmented under (AU) robotic process automation…

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What shape are your shared services in?

A simple way to think about shared services is as one back office installation that is used by various departments. The administrative tasks in an HR office, for example, can increasingly be carried out on a single system. This same system can then feed…

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Is this the reckoning humanity needed?

It’s obvious to conclude that humanity doesn’t work. Our purpose in this world seems unclear and we have stumbled from century to century without direction or reason. Like a rudderless ship cast into the vast oceans…

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HR in Lockdown

COVID-19 lockdown stipulations rocketed employee well-being and online collaboration to priority status practically overnight. HR teams scrambled to find ways to help the workforce keep in touch, maintain morale, and enable…

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Software firms at forefront of COVID-19 efforts

Software vendors are leveraging their expertise to help customers, employees and the community overcome COVID-19 challenges. The way in which companies conduct themselves during the COVID-19 crisis has come under intense scrutiny. As we have already seen, companies that fail to support both their customers and staff during this period are likely to be judged harshly – and publicly – and could incur financial and reputational damage from which it will be difficult to recover…

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New best practices for a Pandemic World

The COVID-19 pandemic has caught enterprises off guard and now CxOs are under pressure to determine their new business plans and how to get their enterprises started again. Markets, customers, business and ways…

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Is now a good time for an ERP project?

As we slowly start to see the easing of restrictions on the UK economy business leaders are faced with a dichotomy; the sudden shift to new ways of working has highlighted the fragilities in many business systems…

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There’s a storm coming and it’s called RPA.

Mihir Shukla is the CEO and co-founder of Automation Anywhere. By the end of this year his company will have over three million digital workers deployed in the world’s largest organisations. RPA is likely to be the most transformative technology to emerge from the digital revolution and Automation Anywhere is at the head of the field when it comes to capitalising on the burgeoning demands…

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Melissa Di Donato – how far have we really come?

Melissa Di Donato dares to be different. And she is daring you to be the same. The new CEO of SUSE is unashamedly taking aim at the issue of gender-bias and diversity while hatching a plan to grow SUSE into a global powerhouse. A former Salesforce and SAP senior executive with an impressive track record of driving value in the highly competitive digital enterprise space…

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How to choose your public cloud partner

Not all infrastructure platforms are the same and choosing your cloud partner is a critical strategic decision. Holger Mueller, contributing editor at ERP Today and principal analyst at Constellation Research…

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It’s no longer a two-horse race

As the post-modern ERP market matures there’s more choice than ever and the opportunities for ERP buyers could not be better. It used to be said that no-one ever got sacked for choosing Oracle or SAP…

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For the challengers

IFS may be the biggest (and best) ERP vendor that you haven’t heard of. With sales approaching $700m and plans to hit the $1bn mark by 2021, IFS is a taking a refreshing approach to selling enterprise technology…

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Has the face of consulting changed forever?

In my former life as editor of a corporate finance magazine I was no stranger to the offices of the big five (as it was then). They were often dark, uninspiring, misogynistic places where partners sat at oak desks wearing…

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What future for on premise?

As a journalist, I find myself at the same crossroads as many CIOs; I know cloud technologies – whether applications or infrastructure – are complete game changers. I understand that AI-infused ERP systems…

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Are you ready to get ready for the cloud?

For decades we have believed that our business processes were the horse and the system was the cart. Now, CEOs are being urged to switch that long held belief and embrace a new way of working that puts…

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Customisation

There was once a well-trodden path for ERP implementations. Buy a licence from Oracle or SAP for some generic finance and HR software and then give Deloitte or Capgemini several million pounds to dismantle…

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Artificial Intelligence

Do you know what it is? AI is the hottest topic in tech right now. But, like with so many other hot topics there is a lot of confusion, misunderstanding and false narrative…

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Cloud Wars

As cloud computing becomes the foundation of the emerging digital economy, the future of work in this fast-paced new world is being shaped by a new generation of SaaS applications that are infused with AI…

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Angela Mazza Teufer rejoins Oracle to lead ERP business across Europe

Angela Mazza Teufer is Oracle’s beacon for enterprise applications and cloud across Europe. After a long career at rival, SAP, she rejoined Oracle just nine months ago with a mandate to grow the cloud business across Europe. Paul Esherwood spoke exclusively to the new SVP at OpenWorld and posed a series of questions which are reported below…

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The Business of Delivering (Anything)

Wider and more complex supply chains come with multiple points of failure. In this section, ERP Today’s feature editor, Helen Peatfield investigates the challenges arising from burgeoning…

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RIP Systems Integrators

The role of the system integrator is changing almost as fast as the technologies that they are implementing. Can SIs disrupt themselves as well?

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Experience & Expectation ERA

What does the X factor say about your company? Wanting to deliver great experiences is one thing but doing it well is quite another. In this section, Helen Peatfield looks at understanding what…

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People platform for people businesses

Mike Ettling takes over at Unit4 and talks exclusively to ERP Today about the driving force behind the people agenda and what it takes to be a successful CEO in the fast-paced world of ERP and HCM technology…

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It’s 2019 and ERP platforms matter

It used to be that functionality was all and everything for ERP selection, but this has fundamentally changed as platforms are the base that powers successful enterprises in the 21st century…

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The future of business is experience

In his first media interview since taking the helm of the UK & Ireland operation, Jens Amail spoke exclusively to ERP Today about life at SAP, its purpose-led mission to create a better world…

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IBM and Oracle power HS2 into the fast lane

Paul Esherwood spoke exclusively to Bill Gayler, ERP system owner, about the HS2 ERP journey and what it means for the business going forward. If you are going to start a business with a £55bn budget, you will need a finance system capable of supporting volume, scale and flexibility. At least that’s what HS2 believes

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