Cross Industry

Customer Journey to ERP

CRM and Customer Experience

SAP Is Pushing Autonomous CX Expansion with Parloa, Google Cloud, AWS Partnerships

SAP's June 15 partner brief urges its ecosystem to expedite the rollout of Autonomous CX, integrating various SAP platforms and enhanced through new partnerships with tech giants, aiming to streamline customer experience workflows and drive industry-specific solutions.

Analytics and AI

Oracle Brings AI to the Hotel Front Desk with OPERA Cloud Assistant

Oracle launched the OPERA Cloud Assistant on June 16, embedding AI capabilities into its hospitality management platform to automate routine tasks, enhance operations, and improve guest service for hotel teams globally at no extra cost.

Analytics and AI

IBM and Microsoft Move Identity Security from Alerts to Action

IBM Consulting has expanded its collaboration with Microsoft Security to enhance identity threat detection and remediation services, enabling enterprises to effectively manage and respond to identity-based attacks through unified security signals and governed workflows.

Analytics and AI

SAP Moves Agent Orchestration into Joule Studio with n8n Deal

SAP has acquired a minority stake in the Berlin-based automation platform n8n at a $5.2 billion valuation, integrating it into Joule Studio to enhance AI workflows in its Business AI Platform while targeting broader developer adoption and improved orchestration strategies for enterprise systems.

Analytics and AI

Acumatica Taps Roman Bukary to Strengthen Partner-Led ERP Growth

Acumatica has appointed Roman Bukary as SVP of Partner Strategy and Programs to enhance its partner ecosystem, leveraging his extensive SaaS and AI experience to better support partner growth and customer outcomes amidst competitive dynamics in the midmarket ERP sector.

Cloud Platform and Technology

The SAP Migration Decision in 2026: Three Companies, Three Answers, One Urgent Security Context

In 2026, three distinct approaches to SAP migration are highlighted by Lwart Environmental Solutions, which opts to extend its current system for operational stability; Victrola, which successfully executes a greenfield migration to SAP Cloud ERP with significant reporting efficiencies; and Reveal USA, which emphasizes proving value before transformation by guaranteeing an 8x return on investment, reflecting a market grappling with simultaneous technical, operational, and security challenges.

ERP Strategy and Planning

Why Oracle Cloud ERP License Costs Can Creep Up After Go-Live

SafePaaS emphasizes that Oracle Cloud ERP customers must monitor license governance as part of access control to avoid unexpected costs from role sprawl and excessive privileges post-implementation.

Analytics and AI

Microsoft Gives AI Agents a Governed Path into Dynamics 365 ERP

Microsoft is enhancing its Dynamics 365 ERP strategy by introducing governed access for AI agents within Finance and Operations, allowing controlled interaction with ERP data and business logic while ensuring security, thereby facilitating a transition from integration to automation.

ERP Strategy and Planning

Lessons from the 2025 ERP Today Award Winners and Finalists

Watch this ERP Today special Webinar on “Lessons from the 2025 ERP Today Award Winners and Finalists” for a practical conversation with the organizations and partners behind this year’s standout transformation stories. Winners and finalists unpack the case studies that impressed the judges, from embedded AI and customer experience innovation to cloud ERP execution, payroll modernization, procurement visibility, tax intelligence, security, and purpose-led transformation. Throughout the webinar, we unpack: 1. AI and execution that changed how work actually happens 2. When back-office functions become the transformation story 3. Transformation where it's least expected Hear what worked and how teams built the business case, aligned stakeholders, managed change, measured impact, and turned ERP initiatives into outcomes worth recognizing.

Open-source ERP

ERP Strategy and Planning

Open-Source ERP Providers Get a Second Look as AI Changes the ERP Shortlist

Open-source ERP platforms like ERPNext and Odoo are gaining traction and visibility in the market, particularly among small- to mid-sized businesses, as they offer lower licensing costs and greater flexibility, though they require careful consideration of implementation and support challenges.

SAP Mumbai data center

Cloud Platform and Technology

SAP Opens Mumbai Data Center to Expand Business Network Federation

SAP has opened a new data center in Mumbai to enhance its Business Network data federation capabilities in India, ensuring local data residency compliance while facilitating global trade connections for Indian buyers and suppliers.

Court Ruling AI Overviews

Analytics and AI

German Court Raises Legal Stakes for Google’s AI-Generated Search Answers

A German court has held Google directly liable for false claims made by its AI Overviews, differentiating them from traditional search results due to their generation of new statements, thereby establishing heightened accountability for AI outputs.

Analytics and AI

Before AI Agents Can Touch the ERP: An Infrastructure FAQ Checklist for Enterprise Leaders

The gap between organizations' aspirations for enterprise AI agents and the necessary infrastructure to implement them safely is widening, emphasized by key developments in data platform competition, API readiness challenges, increasing data center demands, and heightened security risks, urging ERP and IT leaders to investigate and address these critical infrastructure needs promptly.

Analytics and AI

Priority Payables vs. Leading ERP Payables Automation Solutions

This guide highlights the advantages of Priority Payables over other providers, demonstrating why it is the ideal solution for ERP integration.

Enterprise IT monitoring environment with multiple screens displaying system data, representing SAP security patching and authorization risk management.

SAP June Security Patch Day Puts ERP Trust Controls Under Pressure

SAP's June 2026 Security Patch Day highlighted significant ERP security risks, delivering 15 new Security Notes with a focus on foundational trust layers like SAML authentication and RFC communication, emphasizing the need for organizations to prioritize the remediation of vulnerabilities that affect authentication, access control, and supply chain risks in their SAP environments.

Analytics and AI

Epicor Names Rachel Barger Chief Revenue Officer

Epicor has appointed Rachel Barger as Chief Revenue Officer to enhance global sales and recurring revenue strategies, focusing on customer relationships and partner ecosystem expansion, as the company continues its shift towards industry-specific ERP solutions.

Security analyst monitoring code and identity access controls across multiple screens following accelerated AI-driven breach activity

Cloud Platform and Technology

SAP June Patch Day Brings Four Critical Fixes Across NetWeaver, ABAP, Commerce Cloud

SAP's June 2026 Security Patch Day issued four critical fixes for vulnerabilities affecting SAP NetWeaver, ABAP, Java, Commerce Cloud, and Data Hub, prompting priority patch application to safeguard systems, as outlined in 15 new security notes highlighting risks in authentication and memory management.

Oracle Q4 2026 earnings

Analytics and AI

Oracle’s Q4 2026 Earnings Call: $638B Backlog Turns AI Cloud Growth into Funding Test

Oracle surpassed fiscal Q4 revenue and earnings expectations with a focus on its AI infrastructure, reporting significant growth in cloud revenue and large-scale AI contracts, but faced investor concerns over capital spending and negative free cash flow as it aims to convert its $638 billion in remaining performance obligations into revenue.

NTT DATA and Google Cloud

Analytics and AI

Google Cloud Adds NTT DATA to Gemini Enterprise Delivery Push

Google Cloud is enhancing its Gemini Enterprise partner strategy through an expanded collaboration with NTT DATA to facilitate the deployment of enterprise AI solutions, aiming to create a dedicated practice that supports 5,000 certified experts and the development of 500 AI agents to effectively transform business operations.

ERP Strategy and Planning

How manufacturers solve accounts payable challenges with CPX

Manufacturers face unique operational and financial pressures that can expose inefficiencies in accounts payable. Explore the challenges driving demand for more modern payment workflows.

ERP Strategy and Planning

CERN Launches HCM and ERP Overhaul Affecting 35,000 People

CERN has initiated HCM and ERP transformation projects to streamline and modernize its administrative systems for approximately 35,000 staff, aiming for completion by 2028 and 2029 respectively, in order to enhance efficiency and facilitate innovation.

Analytics and AI

The Next Enterprise AI Wave Will Reach Beyond Agents, Says SAP Labs US Managing Director

At SAP Sapphire, Global Head of Research & Innovation Yaad Oren discussed SAP's forward-looking exploration of emerging technologies like AI, data, user experience, robotics, quantum computing, and cloud architecture, urging customers to embrace current AI capabilities while also preparing for future innovations.

Business silhouettes behind blue glass panels, illustrating AI pricing, billing, and revenue recognition across enterprise finance systems.

Financial Management

Zuora Suite Helps Companies Connect AI Pricing, Billing, and Revenue Recognition

Zuora’s AI Monetization Suite connects AI pricing, billing, usage data, and revenue recognition as companies commercialize AI products through usage, credits, commitments, and hybrid models.

ERP Strategy and Planning

SAP Sapphire Interview: AI Agents Will Force HR to Rethink Workforce Management, Says SAP SuccessFactors CRO

SAP SuccessFactors is addressing the pivotal question of how to manage AI agents within the workforce, emphasizing the need for strategic workforce planning and skill development, as companies navigate the complexities of integrating AI into HR functions and organizational structures post-COVID.

ERP Strategy and Planning

Your ERP Has a Strategy Problem, Not a Payments Problem.

The evolution of ERP and accounting software has shifted embedded payments from a peripheral feature to a core expectation, with platforms needing to prioritize efficiency and native payment capabilities to enhance customer retention and revenue opportunities.

Oracle AI World Tour

Analytics and AI

IBM Closes Out 2026 Oracle AI World Tour with a Clear Message: AI Is Now an Operational Imperative

IBM's 2026 Oracle AI World Tour highlighted the transition of enterprises from questioning AI adoption to leveraging it for tangible business value, showcasing success stories and practical guidance across major cities while emphasizing the importance of intentional design, robust governance, and integrated systems for effective AI implementation.

Analytics and AI

Reveal Puts SAP Performance Fees Fully at Risk with 8x Return Guarantee

Reveal USA has launched a pioneering SAP performance improvement model that risks 100% of its fees against achieving an 8x return on investment within 12 months, aiming to address operational drift and enhance measurable business outcomes in SAP-run enterprises.

Microsoft building | SSE

Financial Management

Microsoft Connects Field Service Execution to Project Financials in Dynamics 365

Microsoft has made interoperability between Dynamics 365 Field Service and Project Operations generally available, enabling service organizations to link work orders with project financials for improved visibility and management of costs and revenue during service execution.

Orbital data centers

Analytics and AI

AI’s Data Center Crunch Sends Compute Ambitions into Orbit

As demand for infrastructure grows due to AI, cloud and space companies are investigating orbital data centers as a solution to terrestrial constraints like land and energy shortages, with initiatives from companies like SpaceX and Google, although challenges remain regarding optimal workloads and economic viability.

Analytics and AI

Google Cloud Partnerships: Gemini Enterprise Pushed Deeper into Workday and IBM Delivery

Google Cloud is advancing Gemini Enterprise into enterprise AI through expanded partnerships with Workday and IBM, focusing on integrating HR and finance agents into workflows and enhancing delivery capacities with industry-specific solutions.