SAP S/4HANA takes over BT Group’s finance transformation

SAP has announced that BT Group has chosen SAP S/4HANA to transform its cloud-based ERP operations and will retire its 11 legacy finance platforms.

BT Group will now run SAP S/4HANA to support its ‘Making Finance Brilliant’ initiative to unite its finance data, reports and accounts, and power its Business, Openreach and group finance operations in the UK.

This continued collaboration with SAP will support the deployment of BT Group’s multi-year digital transformation journey aimed at enhancing its operations and building better colleague experiences.

BT Group has used SAP during its modernization program since their partnership in 2019, streamlining finance operations under its ‘Making Finance Brilliant’ initiative before the switch to S/4HANA. Through the creation of the ‘MyHR’ platform under SAP SuccessFactors, BT Group has credited SAP for the enhancement of its colleague and customer experiences.

The partnership additionally adds SAP Business Network to BT Group’s SAP portfolio, following its onboarding of SAP SuccessFactors  as part of its goals to enhance workforce experience. These deployments form the strategic transformation of its digital HR capabilities, transforming learning, talent acquisition and management of contingent workers. It helps BT Group attract talent as well as enable career development and workforce planning.

Jay Doshi, MD, corporate units, digital at BT Group, said: “The last couple of years have shown the necessity of being able to move fast and be agile to changing circumstances without disrupting either the customer or colleague experience.

“With our new SAP deployment adding to our existing portfolio, we can remove the complexity from our finance processes, allowing simplifying finance operations across the Group, reducing costs, boosting productivity and deepening the insights we can access to inform wider business strategy. Our teams will now reap the rewards as our strategic transformation program drives a new digitally-enhanced experience.”

Ryan Poggi, managing director for SAP UKI, added: “BT Group has a long history of connecting the world through the power of telecommunications. As it undergoes its program of transformation, our cloud-based solutions will place data at the heart of strategic decision-making, driving operational efficiencies and enabling innovation at scale.

“With immediate savings and wider benefits in productivity and performance, our services can scale to meet and deliver against BT Group’s transformation ambitions. That’s why we’re the only choice for organizations, of any size, that wish to modernize their ERP and stay resilient to the challenges that may come.”