AI technology

image of a robotic finger touching human, "creation of Adam" reference, with a pink background | Zendesk AI news
Zendesk collaborates with AWS and Anthropic to build trust in AI
Zendesk has announced a collaboration with Amazon Web Services (AWS) and Anthropic to offer faster, more efficient and accurate AI features for customers. The company has also unveiled its new AI-powered service solutions at the Relate global conference.
photograph of a road in a desert leading to mountains during sunny day; digital transformation concept
Don’t forget the cloud on the road to AI digital transformation
AI and cloud solutions have become two leading technological developments transforming business operations. Together, they have provided improved work capabilities and increased IT agility. However, organizations that currently deploy AI services in cloud environments do not always use them. Earlier...
three women using laptops, smiling and talking to each other | Cognizant awards $70m to boost global tech education for diverse communities
Cognizant awards $70m to boost tech education for diverse communities
Cognizant has awarded $70m in philanthropic funds to help people make successful career transitions into technology and AI jobs.
In this image you can see the new green chrysalis coloration, one that’s about ready to emerge (the clear one), and a butterfly that’s already come out.
Managing Change: The Science of Happy Endings
How can organizations adapt to new disruptive technologies? Yvonne de Ville explains that the most predictable thing about change is its unpredictability.
SERVICENOW
ServiceNow and AWS team up for AI business applications
ServiceNow has announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS), including business applications.
A cartoon Albert Einstein lookalike pointing to a floating lightbulb | Salesforce
Salesforce announces next generation of Einstein AI tech
Salesforce has introduced the next generation of its AI tech Einstein, bringing the conversational assistant to all Salesforce applications.