AI technology

Artificial Intelligence is increasingly integrated into both personal and business spheres, enhancing digital transformation, personalizing customer interactions, and providing predictive analytics to help organizations navigate challenges and improve operations.

photo of a field with a tree during sunset in Buckinghamshire | Buckinghamshire and Microsoft to roll out Copilot

Analytics and AI

Microsoft and England’s Buckinghamshire to transform public services with AI

Microsoft has announced today that Buckinghamshire Council has adopted Copilot for Microsoft 365 to transform the delivery of public services in the county.

Image of lit-up cubes on stage / Boomi World 2024 reveals new innovations

Application Development and Integration

Boomi World 2024 unveils AI innovations for businesses

Boomi's CEO Steve Lucas aims to accelerate innovation in the AI economy, and does so via introducing AI Agent Framework and Trusted Data Management.

image of a robotic finger touching human, "creation of Adam" reference, with a pink background | Zendesk AI news

Analytics and AI

Zendesk collaborates with AWS and Anthropic to build trust in AI

Zendesk has announced a collaboration with Amazon Web Services (AWS) and Anthropic to offer faster, more efficient and accurate AI features for customers. The company has also unveiled its new AI-powered service solutions at the Relate global conference.

photograph of a road in a desert leading to mountains during sunny day; digital transformation concept

Cloud Platform and Technology

Don’t forget the cloud on the road to AI digital transformation

AI and cloud solutions are transforming business operations by enhancing efficiency and agility, yet many organizations remain in the experimentation phase with AI in the cloud, emphasizing the need for tailored strategies that align these technologies for optimal growth, data security, and operational advancement.

three women using laptops, smiling and talking to each other | Cognizant awards $70m to boost global tech education for diverse communities

Human Capital Management

Cognizant awards $70m to boost tech education for diverse communities

Cognizant has awarded $70m in philanthropic funds to help people make successful career transitions into technology and AI jobs.

In this image you can see the new green chrysalis coloration, one that’s about ready to emerge (the clear one), and a butterfly that’s already come out.

Cloud Platform and Technology

Managing Change: The Science of Happy Endings

How can organizations adapt to new disruptive technologies? Yvonne de Ville explains that the most predictable thing about change is its unpredictability.

Analytics and AI

ServiceNow and AWS team up for AI business applications

ServiceNow has announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS), including business applications.

A cartoon Albert Einstein lookalike pointing to a floating lightbulb | Salesforce

Salesforce announces next generation of Einstein AI tech

Salesforce has introduced the next generation of its AI tech Einstein, bringing the conversational assistant to all Salesforce applications.