Walmart Commerce Technologies has entered into a partnership with Salesforce to provide retailers with technologies and services that power frictionless local pickup and delivery for shoppers everywhere.
Walmart Store Assist technology and Walmart GoLocal local delivery solutions will be available through AppExchange to help retailers thrive in the existing hybrid shopping world.
With Walmart and Salesforce, retailers are able to: enable buy online and pick up in-store (BOPIS) with Store Assist, manage local deliveries, and drive efficiency and profitability across the omnichannel shopping journey using Commerce Cloud and Order Management. Across one integrated platform, users will be able to efficiently manage customers’ omnichannel shopping experience.
Tyler Prince, executive vice president, Alliances and Channels, Salesforce, said: “Salesforce is thrilled to partner with Walmart as it transforms its business and further expands into the digital technology market.
“Through this partnership with Salesforce, Walmart can grow its business in new ways by productizing its proven retail processes – empowering other retailers to create new and personalized experiences for their customers.”
Rob Garf, vice president and general manager of retail, Salesforce, added: “Shoppers continue to expect brands to deliver highly connected and frictionless experiences across physical and digital touchpoints. In fact, one in five online orders places the weekend before Christmas were picked up in-store.
“With the combined power of Walmart and Salesforce, retailers can drive success with best-in-class technology to advance their omnichannel capabilities, drive efficiency, and ensure that every purchase quickly gets into the hands of the shopper – no matter where they are.”