Taplin details how more than two decades after his team compiled an “Enterprise Code”, not much has changed in the ERP business change space.
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Why driving ERP business change without due care is madness
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Key Takeaways
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Defining clear objectives and understanding the nature of the ERP program (business transformation, technology-driven change, or hybrid) is crucial for setting the right expectations and aligning the people change workstream.
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Integrating people initiatives and quantifying organizational benefits remain essential for ERP success; mapping jobs and roles and tracking benefits at a departmental level help to ensure that improvements are realized and aligned with organizational goals.
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Early planning for post-go-live support and organizational changes, as well as engaging with business-as-usual improvement teams, can significantly enhance the sustainability of changes introduced by ERP projects.
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