Boomi World hit London for the EMEA leg of its global-wide conference this month, and the talk of the event was Boomi’s work on AI Agents. Those watching the integration specialist closely will already know a batch of inaugural Boomi AI Agents were unveiled at the company’s US Boomi World event this summer. The real story, therefore, comes from understanding Boomi’s context for this messaging on the European stage, specifically with regards to European Union (EU) AI legislation and leadership.
In an exclusive interview with ERP Today, Boomi CEO Steve Lucas reaffirms the promise of his agents enabling customers to harness AI-powered capabilities for innovation within their ERP systems. These agents cover the gamut from question answering, protecting sensitive information with AI-powered data classification, integration process design and build, process description detailing and more. They are already out there in the Boomi ecosystem, along with countless others from various other platforms, all part of the automation spectrum ranging from RPA to AI. The twist comes when Lucas singles one AI agent out as of particular interest to the EMEA market, the sole job of which “is to look after every single byte of data you move anywhere in the world, telling you in real time whether you’ve broken a data privacy law.”
Boomi’s CEO underscores that privacy matters and how it should never be compromised by the “Wild West” speed of current AI development. “We’re protecting data privacy and security, those things that have been hard fought for here in Europe.”
Lucas recognizes that as AI evolves on a global front, EU AI legislation is likely to lead on the regulation level for companies, end users and even world governments. As he’s told ERP Today before, AI technology will require safeguards, and the CEO has long been keen to include Boomi in that conversation.
In our own discussion, Lucas points to an Agent Registry which Boomi is currently building (a world first, in his words). With so many agents out there already, he asks: “Who’s watching the agents? Where are they? What do they do? What decisions are they making? How are they communicating?
“Our registry will allow you to govern all of that. So there’s a new form of governance that I believe will largely be championed out of Europe, given its thought leadership […] on things like data privacy – the governance and management of AI agents.”
Find out more from this interview in the upcoming The SAPinsider Guide to Boomi – EMEA Edition, as published by sister site SAPinsider.
