Making Cloud Infrastructure Strategic

Kankayan Sengupta from IBM Consulting explains how cloud infrastructure has evolved from a back-end technical concern into a defining element of enterprise AI strategy. He walks through how AI has changed every layer of the infrastructure stack — compute, networking, storage, governance, and cost modeling — and shares IBM’s Client Zero results, including an “Ask HR” solution that resolved 94% of employee queries autonomously and reduced HR operational costs by 40%. The conversation covers key decision frameworks around cloud topology, data readiness, and the organizational and operating model changes that cloud adoption demands. Kankayan closes with a forward-looking view spanning intelligence orchestration, AI memory, small language models, multimodal AI, and edge AI — trends that will reshape enterprise infrastructure over the next three to five years.