Customer Success

Australian native art on musical instruments | Fujitsu digitizes procurement and boosts engagement with First Nations suppliers

Eastman Music Company improved efficiency and scalability across its 14 global businesses by implementing Acumatica Manufacturing, a cloud ERP platform that streamlined operations, enhanced inventory management, and significantly reduced processing times.

Cloud Platform and Technology

Clive Coffee

Clive Coffee enhanced its online sales and customer experience by implementing Acumatica Cloud ERP, which integrated their operations, improved financial reporting, and allowed for faster shipping, all while avoiding the need for additional staff.

Application Development and Integration

Case Study – Leaf Home

CloudPaths revolutionized Leaf Home’s multi-entity NetSuite structure with custom configurations and advanced inventory management. The automation of warehousing processes and transfer order customization improved operational visibility and supported rapid growth across its $1.5B organization.

Analytics and AI

Case Study – CloudPaths and Blue.Cloud

After a failed implementation by a previous partner, CloudPaths stepped in to meet Blue.Cloud’s complex NetSuite needs, including Services Resource Planning (SRP) and Bamboo HR integration. Solutions like ARM and SuiteProjects modules delivered 100% project profitability visibility and supported rapid growth and operational efficiency.

CRM and Customer Experience

SharkNinja Powers Up Global Customer Service with Salesforce Agentforce

Salesforce has partnered with SharkNinja to implement Agentforce and Commerce Cloud, aiming to enhance personalized customer service through autonomous AI agents while facilitating global growth and improving customer engagement across various markets.

IBM office building | IBM announces expansion to its software portfolio in AWS marketplace

Product Lifecycle Management

IBM and L’Oréal to Build AI Model to Advance Sustainable Cosmetics

IBM and L'Oréal have partnered to utilize IBM's GenAI technology for enhancing sustainable cosmetic formulations, aiming to create a custom AI model that will improve product development and reduce waste while meeting L'Oréal's sustainability targets.

Google to Acquire Wiz for $32 Billion in Cloud Security Push

Digital Commerce

Wayfair and Google Cloud Expand Partnership to Transform Online Retail with Gemini

Wayfair has expanded its partnership with Google Cloud to enhance its product catalog and employee collaboration using AI technologies, resulting in significant efficiency improvements, cost savings, and a better shopping experience.

J.P. Morgan & Oracle Deepen ERP Integration for Finance

Supply Chain Management

Europastry Selects Blue Yonder TM Solutions to Optimize European Supply Chain

Europastry, a leader in frozen bakery products, is enhancing its supply chain efficiency and sustainability by implementing Blue Yonder’s transportation management solutions, which will optimize logistics, reduce costs, and improve customer service across its global operations.

Manufacturers face deployment hurdles for smart technologies: SYSPRO

Manufacturing Systems and Automation

King Nutronics and GR Technology Announce Go-live of Rockwell Automation’s Plex Smart Manufacturing Cloud

King Nutronics and GR Technology have successfully launched Rockwell Automation's Plex Smart Manufacturing Cloud integrated with RMB Solutions' Service Management Application via the GR8T Platform Pathway Bot, enhancing calibration processes, customer satisfaction, and operational efficiency for King Nutronics in the manufacturing industry.

ERP Strategy and Planning

Prism Johnson Limited, Cement Business Division Goes Live with Ramco ERP

Prism Johnson Limited has successfully implemented the Ramco ERP Suite for its Cement Division, marking a key milestone in its digital transformation by enhancing operational efficiency, productivity, and agility through integrated enterprise solutions.

Cloud Platform and Technology

Eagle Fence Distributing and Redmond Inc. Streamline Operations and Drive Growth with Acumatica Cloud ERP

Distributors are increasingly leveraging Acumatica's Distribution Edition to address supply chain challenges, streamline operations, optimize inventory management, and drive sustainable growth, enabling them to effectively scale in a rapidly evolving market.

Analytics and AI

Microsoft Customers Share Business Impacts of Generative AI

At Microsoft Ignite 2024 in Chicago, major organizations showcased how they are harnessing Microsoft's AI solutions, such as Copilot and Azure OpenAI Service, to transform operations, enhance customer experiences, and drive significant improvements in productivity and sustainability across various sectors, including aviation, logistics, and manufacturing.

Cloud Platform and Technology

How Cloud BMP Improves Business Sustainability for Food & Beverage Companies

Business Sustainability We’ve all heard the term “business sustainability” being thrown around in business articles these past few years. But what does it mean actually? Business sustainability means having to do business operations that increases positive impact on both the...

Image of Coop Switzerland building against blue sky | SNP

Cloud Platform and Technology

Just ten hours downtime: SNP rapidly shifts Coop to the cloud

Coop Switzerland partnered with SNP to migrate its critical SAP systems to the cloud, seeking minimal downtime and enhanced operational continuity.

A building surrounded by greenery. Eco Friendly. Carbon Cloud : SAP BT Group

Automation

How connectivity goes hand in hand with business growth

Carrier Corporation reinvented the way it works and designed new ways to connect with its customers to drive better value for all.

Supply Chain Management

How a digital ledger helped one plastics company champion circularity

Building trust and transparency with customers starts with an irrefutable sustainability certificate.

Financial Management

How a modern enterprise resource planning (ERP) system supports growth

Diamondback Energy implements SAP S/4HANA® for a quick-to-market solution with minimal business disruptions.

Image of a child dreaming covered in golden stars | Make-a-Wish, Microsoft Nerdio

Application Development and Integration

Close your eyes and Make-A-Wish: the UK charity’s journey to cloud

Oliver Wilson, technology manager at Make-A-Wish, tells ERP Today about leading a “period of digital change" at the charity with Microsoft and Nerdio.

Image of an elderflower plant | Bionorica S/4HANA SNP

Cloud Platform and Technology

Herbal medicine manufacturer makes S/4HANA shift with SNP

Global herbal medicine manufacturer, Bionorica, sought to convert its existing ERP ECC 6.0 system to SAP S/4HANA, and the project was made more complex by including new process changes in accounting.

Service Management

Swann-Morton Signs Multi-Year Contract With Cooper Software For Managed Support

Cooper Software has secured a multi-year contract with Swann-Morton for Managed Support and Continuous Improvement, enhancing their ongoing partnership and supporting Swann-Morton's migration to IFS Cloud.

Cloud Platform and Technology

Rodda’s selects Cooper Software for IFS Cloud evergreen support

Rodda’s, a renowned Cornish clotted cream producer with a 130-year history, has partnered with Cooper Software for multi-year support of its IFS Cloud ERP system to optimize operations and ensure continuous updates, enhancing their commitment to innovation and operational excellence for future global growth.

a man reading in an office filled with sunlight | automated regression testing, Original Software and CertainTeed story

Quality and Testing

Forget the chamomile tea: Automated regression testing to your sleep rescue

To handle complicated processes in an ERP system, it is crucial to have processes such as regression testing in place that aim to help mitigate risks of defects or miscalculations. Here is the story of how CertainTeed utilized automated regression testing to ensure its success.

Analytics and AI

Co-op feeds off SAP Cloud for CX at SAP Sapphire Barcelona

Retailer Co-op announced at SAP Sapphire Barcelona that it has made the plunge into SAP's cloud solutions.

photo of three men on stage at Infor Velocity Tour

Cloud Platform and Technology

Munchies and motorcycles: A fireside chat at Infor Velocity World Tour

Intersnack and Triumph Motorcycles talk sweetening their ERP systems to drive innovation at the Infor Velocity World Tour fireside chat.

a woman helping an older woman in a wheelchair toward the sun in a field | social worker relief initiatives by Barnsley Council

Business Process Management and Automation

How local government can use AI for more “breathing space”

The lives of UK councils are not getting any easier. ERP Today sits down with Barnsley Council executive to discuss how technology can help.

Human Capital Management

The Phoenix Group ignites digital future with HR ‘Thunderbird’ solution

Phoenix Group, alongside their partners at IBM, unveiled their transformation journey within the HR function, aptly named "Thunderbird."

Waltham Forest Town Hall building in London

Cloud Platform and Technology

Transforming finance, procurement and HR for London with Oracle

We spoke with Simon Copsey and Ghan Varsani at the London Borough of Waltham Forest Council discussing the council's cloud move with Oracle.