News

Computer code on a screen that is in focus at the top and out of focus at the bottom | Capgemini

Capgemini research unveils the impact of GenAI in software development

Transformation consultant Capgemini has unveiled the impact of generative artificial intelligence on software development in a recent report from its global think tank, Capgemini Research Institute. The survey draws on the experience of over 1000 senior executives and 1000 software professionals from organizations that exceed $1bn in revenue.

group of white-colored AI robots answering questions on a laptop | Salesforce AI chatbot release

CRM and Customer Experience

Say goodbye to tedious tasks: Salesforce joins the AI chatbot arms race

Since the GenAI chatbot boom last year, the AI arms race is not slowing down, with CRM-giant Salesforce releasing a GenAI chatbot software of its own, Einstein Service Agent.

Cloud Platform and Technology

Simplifying workload diversity across hybrid cloud with latest Red Hat updates

Red Hat has just released Red Hat OpenShift 4.16, the latest version of its popular hybrid cloud platform powered by Kubernetes.

two women walking and smiling in a warehouse | Aptean announces acquisition of Principal Logistics Technologies

Manufacturing Systems and Automation

Aptean acquires Principal Logistics Technologies for supply chain boost

Aptean has announced the acquisition of Principal Logistics Technologies (PLT), adding new capabilities to its warehouse management offerings

image of hand holding leaf | JLL and IBM Envizi team up to supercharge CRE sustainability

Enterprise Asset Management

IBM and real estate company JLL launch sustainability solution

BM and JLL announced a global sustainability solution using IBM Envizi software to enhance JLL's decarbonization services for commercial real estate, addressing ESG requirements.

Cloud Platform and Technology

IBM earns AWS Generative AI Competency award

IBM Consulting has earned the AWS Generative AI Competency, highlighting their expertise in using AWS AI services to drive business transformations and innovation.

image of construction workers silhouettes | In4Suite ERP

Enterprise Asset Management

In4Suite ERP can ease construction management burdens

One company looking to enhance its construction management practices and embrace innovation through the adoption of In4Suite ERP is Sanad Construction, a division of Sanad Support Services.

Data and Data Management

Infor’s recent acquisitions place importance on data-driven decision-making

Infor has announced the acquisition of Albanero and Acumen to keep its data-driven decision-making up to par.

A stephoscope laying crumpled on a white surface with several tiny round pills scattered arounds | SuiteSuccess Oracle NetSuite

Business Process Management and Automation

Oracle reinforces healthcare solutions with SuiteSuccess Healthcare Edition

NetSuite, a cloud business suite subsidiary of Oracle, recently announced the creation of NetSuite SuiteSuccess Healthcare Edition, a solution that can help healthcare organizations improve business efficiency while also continuing to support Health Insurance Portability and Accountability Act (HIPAA) compliance.

CRM and Customer Experience

New Exact interface boosts that all-important user experience

With ERP and cloud solutions, users know that the ease of experience is the difference between continuously using that solution or looking elsewhere.

image of cocoa butter | Syspro and ET Browne

Supply Chain Management

Syspro smooths out supply chain blemishes for skincare brand

Skincare company, ET Browne Drug Co, Inc, has chosen global ERP provider, Syspro, to smooth out its business processes, expanding on its 25-year long existing partnership.

Application Development and Integration

The ERP Today Awards 2024: enter now!

The ERP Today Awards will be presented at our awards event, following our inaugural Mastering ERP Summit in London. Have you got your nominations ready to enter our 8 categories?

image of a building with people in every window | Sovos and PwC

Governance, Risk, and Compliance

PwC transform B2B e-invoicing with Sovos

Sovos, a global compliance company, has announced a joint business relationship with PwC Ireland, utilizing both organizations’ complementary tax compliance expertise and technology solutions to accelerate e-invoicing and e-reporting implementation.

Tax Compliance

Ticking the tax compliance checklist with the latest SapphireOne updates

SapphireOne has released new tax regulation updates; but what are Microsoft Dyanmics 365 and SAP doing on a larger, more global scale?

Automation

UiPath announces features to streamline automation with Autopilot and GenAI

UiPath, a global provider of RPA software, has announced new features, including the release of UiPath Autopilot which infuses GenAI into the UiPath Business Automation Platform to help businesses achieve better automation outcomes.

Cloud Platform and Technology

Workday and Groundswell take US federal agency to the cloud

Workday and Groundswell have announced the successful "go live" of Workday Government Cloud for a US federal agency.

Human Capital Management

Dynamics 365 new ‘Contact Center’ launches to enhance CX with AI Copilot

Officially launched on July 1st, Microsoft Dynamics 365 debuts its new Contact Center solution to use AI capabilities for CX efforts.

abstract image of lights | OPENSTREAM HOLDINGS

Data and Data Management

Accenture acquires Openstream Holdings to drive clients’ business reinvention

Accenture has acquired Openstream Holdings and its subsidiaries, Open Stream and Neutral, to help clients reinvent their businesses with advanced digital technologies and become truly data-driven.

Cloud Platform and Technology

Sage launches native-cloud Construction Suite for Specialty Contractors

Sage has announced the launch of Sage for Speciatlty Contractors, a native-cloud construction suite to handle the issues contractors face.

A moody coloured shot of a vintage Ricoh branded SLR camera against a dark, wooden background | Ricoh Company Rimini Street

Product Lifecycle Management

Ricoh Company maintain an image of top ERP health thanks to Rimini Street

Ricoh Company’s collaboration with Rimini Street resulted in real time, zero-day vulnerability protection without the need for extensive system downtime. The addition of Rimini Support meant that Ricoh Company’s Oracle systems will always be running at full speed despite being out-of-date.

Supply Chain Management

Steve Murphy: Returning the engine to search

Epicor CEO Steve Murphy on putting the engine back into search, and solving the supply chain challenge by leaning on ERP.

close-up image of fireworks display | Orbus and Arribatec

Business Process Management and Automation

Orbus and Arribatec team up to deliver transformation solutions

Orbus Software and Arribatec Group have entered into a partnership to deliver enterprise transformation solutions to organizations worldwide.

image of laptop alongside stethoscope | Oracle and health

Cloud Platform and Technology

Oracle unveils new health service to streamline operations for insurers

Oracle has recently introduced the Oracle Health Insurance Data Exchange Cloud Service to help healthcare insurers easily onboard evolving data formats and simplify complex data exchange needs.

photo of a field with a tree during sunset in Buckinghamshire | Buckinghamshire and Microsoft to roll out Copilot

Analytics and AI

Microsoft and England’s Buckinghamshire to transform public services with AI

Microsoft has announced today that Buckinghamshire Council has adopted Copilot for Microsoft 365 to transform the delivery of public services in the county.

Analytics and AI

Oracle invests over $1bn into Madrid to drive AI development

Oracle plans to spend the money opening a third cloud country in Madrid, whilst driving AI development in Spain.

Analytics and AI

SAP Sapphire Barcelona: Bring out your Best

Following on from its Orlando event, at SAP Sapphire Barcelona the theme was clear: "bring out your best."

Analytics and AI

Co-op feeds off SAP Cloud for CX at SAP Sapphire Barcelona

Retailer Co-op announced at SAP Sapphire Barcelona that it has made the plunge into SAP's cloud solutions.

From Roger Federer’s opening match in the 2018 Championships at Wimbledon against Dusan Lajovic of Serbia. | Wimbledon

Analytics and AI

IBM serves Wimbledon with GenAI app to enhance the fan experience

IBM and The All England Lawn Tennis Club have launched a new feature for the Wimbledon digital experience that leverages match data with GenAI from watsonx

photo of a group of people in the office looking at a laptop and laughing | Google Cloud and Stagwell AI collaboration

Cloud Platform and Technology

Google Cloud and Stagwell to launch AI-powered capabilities for marketers

Google Cloud and Stagwell have announced new AI-powered features across Stagwell’s digital marketing applications portfolio to enable customers to supercharge marketing campaigns, accelerate common tasks and workflows and generate compelling content and briefs.

image of person gazing at the starry night sky | Microsoft Dynamics 365 Sales

CRM and Customer Experience

EY transforms global sales operation with Microsoft Dynamics 365 Sales

The EY organization has announced the launch of Microsoft Dynamics 365 Sales for EY teams across the globe, to establish more unified, customer-centric sales operations.