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Zoom has announced its acquisition of Five9 Inc. for $14.7 billion in stock, aiming to enhance its enterprise customer engagement and expand into the $24 billion contact center market.

Nokia dials into blockchain-powered data marketplace

Nokia has launched its Data Marketplace as-a-service to facilitate secure data sharing and monetization, enabling enterprises to become data marketplace providers and enhance AI initiatives through federated learning, while also integrating with its Worldwide IoT Network Grid to improve operational efficiency across various sectors.

KX is A-OK with Databricks for ultra-real-time

KX has partnered with Databricks to enhance ultra-real-time analytics by integrating KX's low latency streaming capabilities with Databricks' Lakehouse platform, targeting industries like manufacturing and finance for improved decision-making and operational efficiency.

Finalists announced for the ERP Today Awards

The ERP Today Awards & Fundraiser event received a high volume of quality nominations, with finalists announced ahead of the independent judging by experts, culminating in a celebration on September 23rd at Ascot Racecourse that also aims to raise funds for NHS Charities Together.

Forterro enters UK, buys 123 Insight

Forterro, a software company specializing in ERP solutions, has acquired UK-based 123 Insight Ltd, marking its ninth acquisition in Europe and highlighting its commitment to supporting midmarket manufacturing and production companies.

ServiceNow announces multimillion-euro investment in EU services

ServiceNow has introduced new service delivery features to ensure that customers can have their EU-hosted data managed exclusively within the EU, enhancing compliance with legal regulations and providing dedicated support from EU-based teams, alongside a multimillion-euro investment to expand operations.

Acumatica announces opening of new London office

Acumatica has opened a new office in London and appointed Deljit Singh as the UK country manager to lead operations and strategy for growth and customer support in the region.

Infor sells EAM system to Hexagon for $2.75bn

Infor is selling its enterprise asset management business to Hexagon for approximately $2.7 billion to allow both companies to focus on their strengths, with Infor concentrating on ERP while Hexagon enhances asset performance through digital reality solutions.

Blue Prism: reworking the human-machine dovetail join

Blue Prism is advancing the field of intelligent automation, aiming to enhance productivity and employee engagement by integrating human workers with software robots through its re-architected Version 7 platform and new product offerings.

Deutsche Bank partners with Oracle to accelerate tech modernisation

Deutsche Bank has partnered with Oracle to modernize its database technology, migrating to Oracle Exadata Cloud to enhance digital transformation, consolidate critical applications, and reduce operational costs while also exploring innovations in data security, blockchain, AI, and analytics.

Back to basics: ensure your business’s successful ERP implementations

The article highlights ten critical mistakes CIOs must avoid during ERP implementation, emphasizing the importance of understanding core business processes, ensuring ongoing adaptation, securing leadership buy-in, accurate project estimation, effective communication, aligning features with business needs, providing user training, managing data migration, and minimizing excessive customization.

Sage sets out ambitious sustainability targets

Sage has committed to achieving net zero emissions by 2040 and halving its carbon emissions by 2030, while also addressing societal and economic inequality through its new sustainability and society strategy.

QAD is acquired by Thoma Bravo

QAD is being acquired by Thoma Bravo for approximately $2 billion, after which it will become a private company focused on enhancing its ERP software offerings for manufacturing, led by CEO Anton Chilton and maintaining its Santa Barbara headquarters.

image of the Oracle office/ Oracle debuts Compute Cloud@Customer

Oracle expands renewable energy pledges

Oracle has committed to powering its global operations and cloud with 100% renewable energy by 2025, along with goals for clean cloud services, hardware recycling, waste reduction, and responsible sourcing.

European malting company aims to harvest business data with Infor

Infor has successfully implemented its CloudSuite food & beverage ERP system for Polttimo across five European countries, enhancing operational transparency and efficiency while replacing multiple legacy systems.

IATA switches to Rimini Street for integrated support and application management services

IATA has transitioned to Rimini Street for support and application management services for its SAP systems to enhance IT agility, reduce costs, and improve operational efficiency as the aviation industry recovers from the pandemic.

Vuealta puts the P in strategic supply chain ERP-lanning

The article discusses how Vuealta emphasizes the importance of intelligent planning in modern ERP systems, highlighting its growth during the pandemic as it helps clients transition from outdated spreadsheet methods to advanced, rapid-deployment SaaS supply chain planning applications built on the Anaplan platform, ultimately enhancing forecast accuracy and operational resilience.

Tech trends report 2021

The Deloitte Tech Trends Report, now in its twelfth year, provides a global perspective on crucial technology trends that digital leaders should consider, featuring nine key trends such as the convergence of corporate and technology strategies, modernizing legacy systems, transforming supply chains into value drivers, the rise of engineered machine learning operations, the importance of zero trust cybersecurity, and the integration of digital and physical experiences to enhance diversity, equity, and inclusion in the workplace.

Employee expectations in a post-COVID world – a report from Workday and Peakon

The 2020 Employee Expectations Report highlights that the COVID-19 pandemic and social movements emphasized the need for organizations to prioritize diversity, equity and inclusion, employee wellbeing, flexible working arrangements, and growth opportunities to meet evolving employee expectations amidst systemic challenges.

The new era of hybrid work

The COVID-19 pandemic has permanently transformed work dynamics, leading to widespread acceptance of remote and hybrid work models, which presents new challenges for HR departments in supporting employee wellbeing and adapting recruitment processes.

Epicor energises Kinetic to ‘manufacture’ new ERP brand

Epicor has launched Kinetic, a cloud-based ERP solution tailored for manufacturers, featuring low-code customization, embedded best practices, and compliance with industry regulations, aimed at enhancing user experience and operational efficiency.

Love in a time of coronavirus

The article discusses the challenges and strategies of maintaining professional relationships in a remote working environment during the pandemic, emphasizing the importance of communication, trust, diversity, and a mix of virtual and in-person interactions to foster collaboration and connection.

Editor’s words

The article emphasizes the importance of perseverance, passion, and a clear vision in overcoming adversity, drawing parallels between personal challenges and the successful organization of a community event to honor NHS efforts during the pandemic.

Why the mid-market is now fertile ground

The ERP industry must shift its focus to the mid-market, which has been historically underserved and is now poised for growth, as these businesses seek flexible, scalable solutions that align with their evolving needs and technological expectations.

On today’s menu: my recipe for successful ERP

Integrating ERP into your business strategy should be approached like a top chef blending ingredients, emphasizing careful selection and balance to create a cohesive system, while considering the evolving landscape of ERP deployment, whether through cloud, on-premise, or hybrid models, and ensuring alignment with your company's culture and needs.

Digital transformation is not a magic wand

Digital transformation is a comprehensive and ongoing process that extends beyond mere technology upgrades, requiring cultural buy-in and a strategic mindset shift across the organization to truly reap its benefits and remain competitive in today's market.

Make change personal

The article emphasizes the importance of understanding and addressing individual perspectives in the change process within organizations, illustrated through personal anecdotes about the author's father, Ken, who faced challenges with new technology at work due to a lack of communication and support, highlighting that successful change requires clear communication of the 'why' behind it.